Aloha Point of Sale (POS) System

1
Aloha Point of Sale (POS) System

• Presented by
• Keith Lathrop, Kyle Lathrop, Vanessa Perez, and
  Peter Wood

2
Outline

• Objective
• Hardware/Software
• Data
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• Procedures
• Managing With Aloha
• People
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3
Objective

• What is at research?
• Whether or not the implementation of an
  information system can enhance the productivity
  at a restaurant
• Look at the hardware, software, data, procedures,
  and people that make a certain information system
  operational in a restaurant environment.
• How is something like this beneficial in the
  restaurant industry?
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•  

4
Hardware/Software
5
Hardware/ Software

• Machines first introduced about 10 years ago
• Solid-state touch screen POS hardware terminals.
• The terminals were introduced to the petroleum
  and convenience store industries.
• They continue to drive non-stop sales reliability
  with key innovationsincluding
• Passive cooling in all of their systems
• Cable locking system
• Solid-state electronics
• Embedded operating systemsin their machines.
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•  

6
Hardware/ Software

• Three main types of hardware
• Input hardware (Touch Screen)
• Output hardware (Video Display)
• Storage hardware (Storage System for restaurant
  info)
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•  

7
Hardware/ Software

• Software
• Windows based operating system
• Whole system built on its intuitive software
  interface
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• Features
• Off-the-shelf, non-proprietary hardware
• Enterprise capabilities
• Intuitive touch-screen interfaces
• Built-in redundancy
• Several graphical user interfaces
• Performance measurements for servers
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• Benefits
• Unmatched performance and functionality
• Easy ordering process
• Powerful management functions
• Unparalleled menu management capacity
• Built in security system
• Fast and easy employee training
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•  

8
Data
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Data

• What is Data?
• Collection of facts or figures
• Bridge between hardware/software and
  people/procedures
• Building block of valuable information
• Information
• Knowledge derived from data
• Data presented in a meaningful context
• Processed data
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•  

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Data In The Aloha System

• Data Input
• Customer orders beverages, appetizers, entrées,
  and desserts
• Accuracy is key
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• Data Output
• The information obtained from data input
• Output tool Printer
• Receipts
• Sales Summaries

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Procedures
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Procedures

• Instructions for humans
• How an employee interacts with Aloha
• Check-in
• Input of Orders
• Corrective Procedures Comps
• Check-out

13
Managing With Aloha
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Managing With Aloha

• Tedious re-entries
• Human error
• Missing important steps
• Inefficient
• Time Consuming

15
Transmanager

• Creates To do lists for Managers
• Entire system is integrated from front to back
• Eliminates re-entries, human error, and saves
  time
• Puts data into correct accounting system
  destinations and formats
• Different levels of interactive accounting
  depending on level of accounting expertise of
  Managers
• Creates data files for every employee

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Redundancy Feature

• All Point- of Sales (POS) workstations are in
  constant communication with the file server and
  each other
• Stations work independently in network outages
•  
• All is needed is a password to the Master POS
  workstation
• Master POS station becomes the file server
• Complete operation is restored in just a few
  seconds
• When the interrupted communication is restored,
  all of the transaction data is updated and
  synchronized, resulting in seamless reporting

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Redundancy System
18
Aloha Spy

• Complete control for cash intensive operations
• Surveillance cameras are integrated into Aloha
  POS System through a digital video recorder

19
People
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Old System

• Time Consuming
• More time on Computers
• More time Running around the Restaurant
• Less time spent on customer service
• Harder to keep track of tables
•  
• Theft
• Ghost tickets
• Order call backs
• Easier to steal drinks

21
New System

• Time Saving
• Less time on Computers
• Less time Running around the Restaurant
• More time spent on customer service
• Easy to keep track of tables
•  
• Theft
• Eliminates ghost tickets
• Eliminates order call backs
• Almost impossible to steal anything