Policy into Practice Appetite for Success A recipe for growth

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The Learning Powerhouse Conference
Policy into PracticeAppetite for SuccessA
recipe for growth
Mark Hunwicks TAFE SA Statewide Program
Leader Tourism, Hospitality, Hair Beauty,
Recreation Fitness
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Policy into Practice
Driven by policy and the needs of the Hospitality
Industry A case study
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The Challenges

• Started from skills shortage with Chefs
• Improving effectiveness of apprenticeships
• Skills shortage or gaps
• Skills retention / high staff turnover
• Less youth
• Labour shortage
• Industry culture
• TAFE SA culture
• Resources boom

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Recipe for Success

• The answer to the meaning of VTE Life is 42?
• No!
• But possibly a combined strategy of
• Work force development and planning, internal
  external underpinned by
• Client Management
• Appetite for Success

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Early Strategies

• Action Research
• Workplace practices
• Teaching methodologies
• Industry collaboration
• Customisation of programs for individuals
• Consolidation
• Workforce Development Projects
• Industry Skills Council, TAFESA and Strategon

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What is Client Management?

• Key element of our new model of VTE practice.
• Individual solutions
• Individual qualifications
• Matching skill supply to demand
• Flexible, accelerated pathways
• Better use of training funds
• Better industry relationships

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What are we changing in our staff?

• Workshop 1 Workforce Development and Case
  Management.
• External Drivers for Change
• Cost Benefit Analysis Case Management Services
• Structure of the TAA
• On-line Learning Environment TAA Tool Box
• Workshop 2 Establishing and maintaining Industry
  support for VTE learning programs
• Work based learning
• Training Packages and the AQTF
• Performance Analysis models
• Strategies for connecting with clients
• Workshop 3 Working with Training Packages and
  the AQTF
• Unlocking Training Packages
• What makes a good Evidence Portfolio
• Shaping our future
• Training to innovation
• We can speak that language

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What are we changing in our staff?

• Workshop 4 Customizing Assessment and Learning
  Options
• Managing the Learning Process making the
  competencies live.
• Breaking down tasks and competency standards of
  industry
• What are the barriers to achieving holistic
  approach to assessment?
• Workshop 5 Managing New Business Development
  Opportunities
• Managing Change
• Identifying opportunities for new business
• Customising services that fit with NAC funding
  guidelines
• Working with Diversity Questions for RTOs and
  VTE Practitioners
• Documenting a Case Managers workload to show an
  auditable trail
• Identifying Return on Investment for a Case
  Manager in a full-time role (EFTL). How do you
  structure the role to maximize its benefits.
• Reward TAA Cert 4

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CLIENTS Employer Learner
Education Manager
Case Manager
Lecturer
Career/Life Coach
Business Mentor
On-line resources
Learning materials
Business Networks
Personal Professional support
Learning resources
Financial planner
Team projects
Wellbeing instructor
Work based projects
Work based research
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One line heading
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Best of Breed Design
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Learning Framework
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EVENTS 2006
23/30 Oct

• 27-28 Feb 15 May 10 July
  4 Sept 16 Oct

HOSTED LUNCH (0.5)
RESIDENT- IAL (2.0)
MASTER CLASS (0.5)
DEMO WSHOP (1.0)
WSHOP (1.0)
WSHOP (1.0)
HOSTED LUNCH (0.5)
LEARNING CONSULTANT AND MENTOR SESSIONS BETWEEN
(MOST ONE HOUR DURATION)
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Learning Community Participants
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Summary Policy into Practice
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Appetite for Success
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Testimonials
What I have found is the way the program helps
people grow themselves rather than training them
on how to cook - Megan can already do that. In
helping people to grow personally, you can
improve their self confidence, their ability to
relate to others and in turn they enjoy their job
more and improve their own lifestyle. It is
something that is very difficult to teach in the
workplace, but it is very beneficial to the
workplace if it can be achieved. It is the other
half of what learning is all about. The program
is definitely working and I have seen a
difference in the first 6 months." Chris Wilksch
Executive Chef Vine Inn, Nurioopta Employer
for Megan Ziersch 2006 Program Paricipant 24
July 2006 Appetite for Success has been a great
support network through fellow participants,
mentors and program managers. It has given me a
lot of contacts through the industry that would
have taken years in normal circumstances. The
program itself has given me more confidence in my
work place and I and my employer and mentor have
noticed a great difference in the first 6 months
of starting. It has given me confidence to
believe that I can be a leader of the future. I
have also recommended on two occasions for
others to join the program next year. This is a
good opportunity to study further in your field
and gain extra qualifications and knowledge.
Looking forward to the next two and half
years!!! Megan Ziersch The Vine Inn, Nurioopta 24
July 2006