FAMU Enterprise Information Technology E-Commerce Division

1
FAMU Enterprise Information Technology
E-Commerce Division

• By
• Kenya Farmer

2
Presentation Overview

• Program History
• What is FAMU Enterprise Information Technology?
• Web Applications and Development
• Learning to overcome
• Experience Rating

3
Program History

• Inaugural year
• Conceived by former EIT Chief Information Officer
  Larry Henderson
• Eight Interns13 weeks

4
What is FAMU EIT?

• The Florida A M University Office of
• Enterprise Information Technology (EIT) is
• located in Tallahassee, Florida. EIT can be
• divided into these units
• Infrastructure support (campus networks, wireless
  technologies, email)
• Technical help desk/services (password
  resolutions, iRattler, configuring personal PCs
  for wireless access)
• Web applications and development (FAMU.edu,
  University web content, tools used to disseminate
  information via the web)

5
Web Applications and Development
Responsibilities split between daily task
an projects

• Technical Support (daily)
• Task Management System (TMS)
• Respond to user requests (creating web forms and
  databases, training, troubleshooting, uploading
  files, password resetting, statistical reports)
• Other
• Coordinate event Web casts (BOT meetings,
  Presidents Convocation)

6
Web Applications and Development (contd)

• Development (Project)

• Client interviews
• Web Application Database Design
• Recreating FamCast Streaming Media Application
• Implementation using Abode Flex
• Faculty Credentialing Tool
• Analysis and design of application by client
  (SACs members) specifications
• Web Development
• Design dynamic web page content for University
  using CMS
• Design, test, troubleshoot, and implement web
  applications for University sites

7
Learning to overcome

• Challenges Faced
• Turnover in EIT management (management is a
  revolving door)
• Utilizing new systems
• Network server crash (inaccessible web sites)
• State of Florida ADA compliance issues (persons
  with disabilities)
• 8 am morning arrival (Who enjoys waking up
  early?)

8
Enjoyable Experience?
Why, Yes! My experience overall was excellent.
I overcame challenges by simply utilizing skills
learned in the CIS Department and other classes.
My Internship also facilitated professional
growth by equipping me with new skills

• Client interview skills
• Application building testing
• ColdFusion
• Troubleshooting foreign systems
• Database design strategies
• Web Services