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Overseas%20Recruitment%20Tales%20of%20Success

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Title: Overseas%20Recruitment%20Tales%20of%20Success


1
  • Overseas Recruitment Tales of Success

2
Ramsay Health Care
3
Ramsay WA Hospitals
Attadale Private Hospital 38 beds
Glengarry Private Hospital 110 beds
Hollywood Private Hospital 659 beds
Joondalup Health Campus 490 beds
4
Overseas Recruitment Strategy
  • Supply and Demand
  • Shrinking workforce pool
  • Increasing population
  • Increasing demand for services
  • Competition for existing resource
  • Workforce expectations availability

5
(No Transcript)
6
WORK FORCE OF THE FUTURE
7
Overseas Recruitment Strategy
  • The state of play in WA hospitals 2008
  • Serious shortage of labour in WA
  • Chronic shortage of midwives and experienced
    operating suite staff
  • Shift to part-time work by nurses
  • Escalating agency rates
  • Excessive fees charged by recruitment agencies

8
Overseas Recruitment Strategy
  • The state of play in RHC WA in 2008
  • Higher turnover rate
  • Hollywood 11 vacancy rate or 50 FTE with
    significant expansion planned
  • Joondalup increasing demand planned future
    growth
  • Attadale Glengarry shortage of midwives

9
Overseas Recruitment Strategy
  • Overseas Recruitment Drive
  • Recruitment agency use
  • Recruitment costly, slow, impersonal
  • Recruitment drives
  • 2008 UK, Ireland, Singapore, South Africa
  • 2009 UK Ireland

10
Overseas Recruitment Strategy
  • Recruitment Drive Process - Locations
  • Ireland
  • Dublin, Galway and Cork
  • United Kingdom
  • Glasgow, Newcastle, Manchester, Liverpool,
    Bristol
  • South Africa
  • Johannesburg and Durban
  • Singapore

11
Overseas Recruitment Strategy
  • Recruitment Drive Process - Advertising
  • Nursing journals
  • Websites
  • Word of mouth
  • Universities

12
Overseas Recruitment Strategy
  • Overseas Recruitment Process
  • Receive applications via email
  • Review application CV
  • Schedule interviews
  • Request any additional information

13
Overseas Recruitment Strategy
  • Recruitment Drive Process - Preparation
  • Presentation
  • RHC Overview
  • Positions available
  • Living and working in Australia
  • Interview questions
  • Clinical Scenarios
  • Written Test assess level of English

14
Overseas Recruitment Strategy
  • Recruitment Drive Process the Team
  • One HR person co-ordinated
  • Two senior nurses conducted interviews
  • All obtained references

15
Overseas Recruitment Strategy
  • Recruitment Drive - What we offered
  • Permanent Residency
  • Limited 457 visas
  • 3,000 relocation allowance upon commencement of
    employment
  • Meet and great at airport upon arrival
  • Information on migration document
  • Access to a designated person for queries

16
Overseas Recruitment Strategy
  • Recruitment Drive - Settling in
  • Targeted support where needed
  • Very self sufficient and resourceful
  • Supportive of each other
  • Low turnover

17
Overseas Recruitment Strategy
  • Recruitment Drive Overall Results
  • 2008 South Africa/UK/Ireland/Singapore
  • Interviewed 117
  • Contracts offered 92/117 (79)
  • Accepted and Commenced 58/92 (63)
  • 2009 UK Ireland
  • Interviewed 215
  • Contracts offered 155/215 (72)
  • Accepted and commenced 108/155 (70)

18
Overseas Recruitment Strategy
  • Specialty Breakdown 2008 2009
  • Medical/Surgical 83
  • Graduate RN 30
  • Operating Suite 20
  • Emergency Dept 11
  • SCN/Paediatrics 5
  • Mental Health 8
  • Midwifery 5
  • ICU/CCU 4

19
Overseas Recruitment Strategy
  • Recruitment Drive Costs
  • 120,000 airfares, accommodation, interview
    facilities
  • 3,000 relocation per employee (477,000)
  • Total cost 597,000 or
  • Cost per employee 3,755

20
Overseas Recruitment Strategy
  • Recruitment Drive - What Worked
  • E-Contract sent within 7 days
  • Information Document
  • health insurance, school system, housing market,
  • tax file number, pets
  • Next Steps Document
  • visa application, medical requirements,
    registration
  • Timeframes for Registration Visa process
  • Assistance with DIAC process
  • Flexible induction support

21
Overseas Recruitment Drive
  • Research results CNM interviews
  • Positive attributes of overseas recruitment
  • Increased staffing levels
  • Reduced agency usage
  • Cultural diversity
  • Good attitude to work
  • Friendly, polite gentle
  • Keen to fit into team
  • Broadening of views and experiences

22
Overseas Recruitment Drive
  • Research results CNM interviews
  • Negative attributes of overseas recruitment
  • Communication and language issues
  • Less assertive
  • Lacking in confidence

23
Overseas Recruitment Drive
  • Feedback from overseas recruits
  • Positive attributes
  • Presentation informative
  • Guided thru immigration and registration process
  • Airport pick up service
  • Welcome into ward
  • Supernumerary time
  • Better workloads
  • Autonomy
  • Opportunities for education
  • Climate lifestyle

24
Overseas Recruitment Drive
  • Feedback from overseas recruits
  • Negative factors
  • Cost of living
  • Securing long term rental
  • Shift patterns no 12 hour shifts
  • Terminology and slang
  • Drug names

25
Overseas Recruitment Strategy
  • QUESTIONS
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