Indicators for the Assessment of the Performance of Core Public Infrastructure

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Indicators for the Assessment of the Performance
of Core Public Infrastructure Literature Review
of the State-of-Practice

• Guy Félio and Audrey Basham
• Dillon Consulting Limited
• Presented at the NRTSI Meeting
• Toronto, March 26, 2008

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Content

• Introduction
• Objectives
• Methodology
• Definitions
• Literature overview
• Core public infrastructure
• Other indicators
• Grouping
• Recommendations
• Next steps

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Introduction

• Objectives of the discussion paper
• Provide the results of a literature review
  concerning the Canadian state-of-practice in
  terms of indicators.
• Analyze the results of the literature review and
  identify relevant indicators currently used in
  Canada and gaps, if any.
• Recommend, for discussion and adoption by the
  NRTSI, a set of indicators for which performance
  measures will be developed during the second part
  of this project.

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• Methodology
• Public domain literature, focusing on rapid
  access through www
• State-of-practice what is being used
• Domestic only in Canada
• Focus on non-technical indicators
• Near future additional data from CPWA

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Definitions

• For the purpose of this study
• An indicator is a representation of a given
  condition or situation derived from a series of
  observed facts measures that can reveal
  relative positions in a given area.
• (Adapted from OECD)
• Indicators derived from multiple measures are
  defined as a composite indicators.
• Measures that comprise an indicator can be
  objective, subjective, or value based.

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Literature overviewCPI performance

• Transportation (roads and bridges)
• Number of accidents
• Capacity
• Congestion
• Winter maintenance
• Accessibility/functionality
• Noise
• Land use
• Population growth
• Etc.

• Potable water
• Water quality
• Availability/reliability
• Affordability/cost
• Quality of service
• Chemical/energy use
• Capital reinvestment
• Demographics/population growth
• Climate change
• Etc.

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Literature overviewCPI Performance

• Storm and wastewater
• Sewer backups/reliability
• Accessibility
• Cost
• Land usage
• Energy use
• Capital reinvestment
• Discharge into environment (storm, wastewater)
• Capacity (present, future)
• Etc.

• Transit
• Passenger safety
• Service hours/routes
• Affordability/costs
• Accessibility
• Ridership
• Vehicle utilization
• Congestion/air emissions reduction
• Energy use/reduction
• Etc.

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Literature OverviewOther indicators

• Quality of life (FCM)
• Develop and maintain a vibrant local economy
• Protect and enhance the natural and built
  environment
• Offer opportunities for the attainment of
  personal goals, hopes and aspirations
• Promote a fair and equitable sharing of common
  resources
• Enable residents to meet their basic needs and
• Support rich social interactions and the
  inclusion of all residents in community life.

e.g., City of Winnipeg
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Literature OverviewOther indicators

• Economic
• Labour (e.g., employment rates, average employee
  earnings)
• Construction (building permits I/C/I and R)
• Business and sales (e.g., incorporations/bankruptc
  ies, retails sales)
• Tourism (e.g., hotel occupancy rate)

• Sustainability (NRTEE)
• Air quality in terms of ground-level ozone.
• Freshwater quality in terms of meeting government
  criteria.
• Greenhouse gas emissions.
• Forest cover to track the extent of our forests.
• Extent of wetlands in Canada.
• Human capital measured by education.

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Grouping

• Emerging themes
• Safety
• Social
• Economic
• Environmental
• Health
• System Preservation (Note)
• Future Planning

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Other Considerations

• From whose point of view?
• User
• Agency (owner/operators)
• Policy (including regulators)
• In what context?
• The service being provided vs.
• Contributions to other community values/objectives

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• Performance
• Indicators
• e.g. FCM
• Vibrant local economy
• Protect and enhance
• Offer opportunities
• - Promote fair and .
• -

Community Values/Objectives Quality
Economic Of Life
Development (Well Being) (Prosperity)

• Performance
• Indicators
• (proposed)
• - Safety
• Health
• Social
• Environment
• System Preservation
• Economic
• Future Planning
• Performance
• Measures
• (non-Technical)

Other Contributors, e.g. Health
services Education Etc.
Services Potable
Storm and Mobility Water
wastewater (transportation,

transit)

Infrastructure Water purification plant
Sewage collection pipes Roads
Bridges Watermains WWTP
Sidewalks Lighting and signage
Fire hydrants Valves Pumping
stations Fleets Bus shelters
Winter maintenance facilities
Train/Subway cars
Performance Measures
(technical)
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Recommended Performance Indicators

• Based on the analysis of the literature, for the
  infrastructure systems under consideration (roads
  and bridges, potable water, storm and wastewater,
  and transit)
• Safety
• Social
• Economic
• Environmental
• Health
• System Preservation
• Future Planning

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Next Steps

• Adoption of indicators by the NRTSI (this
  meeting)
• Creation of Non-Technical working group and
  identification of members (this meeting)
• Develop (identify, define) key (non-technical)
  performance measures that will, in conjunction
  with the technical measures, result in the
  Framework (over the next 6 months)

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Thank You

• Questions