Volunteer, Work

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Volunteer, Work Learn

• US Work Travel Brochure Training 2011/2012

In Detail
Global Land Product
07/10/2011
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(No Transcript)
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Programs offer much more than just a tourist
experience
Opportunity to work alongside locals
Working abroad funds further travel
International experience looks fantastic on a CV
Learn new cultures and live day-to-day in another
country
Earn a living whilst overseas
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25 programs
Bookable through STAy and B2Bs
5 suppliers
Some programs offer visa assistance
Spanning multiple countries
Group flight options
Commission vary from 50
Differing age restrictions
And commission from 20 25
Some require specific experience
24/7 support in home/host country
Some programs require skill sets
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An brief overview of the programme and what to
expect
Duration min max
Understand the bigger picture. Many programmes
involve multiple steps within the application
process
The programmes best bits! Its unique selling
points
Fairly important! Restrictions range from age,
nationality, skill set, qualification and language
Break it down. Keen to know how life pre and
during the programme works day by day?
Take note! Departures range from days of the week
to date, months and even seasons
A large part of Work Travel is all about
potential earnings!
Product Code important! Code will be searchable
through 1Source (April 2012)
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Supplier Product
BUNAC (The British Universities North American Club) Work Australia
BUNAC (The British Universities North American Club) Work New Zealand
BUNAC (The British Universities North American Club) Intern In Britain
BUNAC (The British Universities North American Club) Work Ireland
BUNAC (The British Universities North American Club) Work Canada
Australian Backpackers Work Travel Australian Starter Packages Perth, Darwin, Cairns, Brisbane, Sydney, Melbourne and Adelaide
Australian Backpackers Work Travel Farm Familiarisation
Australian Backpackers Work Travel Australian Internships (Paid Unpaid)
Base Backpackers Auckland New Zealand Working Holiday Packages
Camp Europe Camp Europe
i-to-i TEFL Teach English Abroad (TEFL)
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BUNAC in detail
BUNAC provide a whole range of products in the
Canada, Ireland, the UK, Australia and New
Zealand which we have previously not had access
to. And while we do already sell Working Holiday
programmes to Australia and New Zealand, BUNAC
product has USPs such as the IEP Work Exchange
Visa for New Zealand - available exclusively
through BUNAC for people 18-35 years old. As the
only agency that has access to BUNAC's products,
it puts STA Travel in a unique and very exciting
position. It's a great step forward in
establishing ourselves in the broader 'work and
study abroad' markets. Unique Selling Points -
Market leader with 50 years of experience - Great
reputation with employers and Universities -
Offers full support packages STA
Commission 50 See Cheat Sheets
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BUNAC Work Canada
Snapshot Live, work and travel in Canada with
help guidance through whole process
travelling on the Open Work Authorization Duration
Up to 12 months Departures Year-round Eligibili
ty 18-30 yrs / US passport / full-time student
enrolled for fall 2011 or spring 2012 at
US-accredited college or university Inclusions
Open Work Authorization, jobs guidance,
insurance, orientation, tax/banking help, walk-in
centers (YYZ, YVR), phone card, social
events Local Partner SWAP Programme Fee US405
including the CA150 Canadian visa fee (also inc
US50 referral) Other Fees Flights/travel to
Canada support funds Flights STA can assist
with the best deals!
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BUNAC Intern in Britain
Snapshot Intern in Britain with sponsorship
under the Government Authorised Exchange (GAE)
programme available exclusively through
BUNAC! Duration 1 to 6 months Salary Subject to
National Minimum Wage 4.98 per hour (up to 21
yrs) or 6.08 per hour (22 yrs) Eligibility 18
yrs / US resident (or US resident studying
abroad) / full-time degree level student or
graduated within last 12 mths Inclusions Visa
sponsorship, visa assistance, orientation,
walk-in center (BUNACs London office),
tax/banking/NI, social events Program Fee
US750 (inc US50 referral) Other Fees UK Visa
fee (190), insurance (fr US189), flights
support funds (US1500 for paid internship /
US2500 for unpaid) Flights STA can assist with
best deals!
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BUNAC Work Ireland
Snapshot Explore the Emerald Isle with a
4-month Letter of Eligibility (work permit) or
12-month working holiday visa Eligibility 18 yrs
( max 30 yrs on 12-month visa) / US citizen
passport / full-time uni or college student, or
graduated in last semester Inclusions Work
permit (4 months) or visa assistance (12 months),
arrival transfer 1st night accomm.,
orientation, walk-in center (Dublin),
banking/tax, phone card Local Partner
USIT Program Fee US430 (4 mths inc permit) or
US340 (12 mths) - inc US50 referral Other Fees
Visa fee on 12-month program (US250),
immigration fee on arrival (150), insurance (fr
US239), flights support funds Flights STA can
assist with the best deals!
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BUNAC Work Australia
Snapshot Gap year support package for those
travelling on a 416 (Youth from the US visa)
or 462 (Work Holiday visa) Duration 4 mths
(416) or 12 mths (462) Departures
Year-round Eligibility 18-30 yrs / US citizen
passport (those applying for 462 visa must also
be a high school graduate) Inclusions Visa
application, jobs database, arrival transfer, 2
nts accomm, walk-in centers (SYD, MEL, BNE, PER),
orientation Local Partner Work n
Holiday Program Fee US544 (4 months) or US499
(12 months) inc US50 referral Other Fees
416 visa fee (US305) or 462 visa fee
(US270), travel insurance (fr US329), flights
support funds Flights STA can assist with best
deals!
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BUNAC Work New Zealand
Snapshot Ultimate working holiday support
package for those travelling on a Working Holiday
Visa or IEP Work Exchange Visa (exclusive to
BUNAC) Duration Up to 12 months Departures
Year-round Eligibility 18-30 (Working Holiday
Visa) or 18-35 (IEP Work Exchange Visa) / US
citizen Inclusions Visa application, jobs
database, arrival transfer, 2 nts accomm,
orientation, walk-in center (AKL), social events,
tax/bank Local Partner IEP (BUNACs sister
company) Program Fee US450 (Working Holiday
Visa) or US 550 IEP Work Exchange Visa) inc
US50 referral Other Fees Insurance (fr US479),
flights support funds Flights STA can assist
with best deals!
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BUNAC How To Book
1. STA agent checks applicants eligibility for
chosen program (e.g. age, student status if
applicable, correct passport) 2. STA agent checks
program is open for sale most are available
year-round 3. Intern in Britain candidates
must prove to BUNAC they have their own
internship agreed before application and visa
process can start) 4. Customer registers with STA
agent and pays our referral fee USD 50 5. STA
agent captures basic passenger information on a
white-label version of BUNACs website 6. No
further requirements for STA but we can sell
add-ons later! 7. BUNAC contacts customer within
2 working days to take payment of remaining fee
complete program application 8. BUNAC assists
customer with visa application, pre-departure
planning and help with job hunting 9. STA
assists with flights and insurance (if required)
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Australian Backpackers Starter Packs
Snapshot City starter packs perfect for anyone
wanting a stress free start in Perth, Darwin,
Cairns, Brisbane, Sydney, Melbourne and Adelaide.
With guided orientation, hostel accommodation,
job search access and job offers sent for entire
duration of stay! Programme Details Perth (2n),
Darwin (2n), Cairns (2n), Brisbane (2n), Sydney
(2, 4, 6n), Melbourne (2, 4n) and Adelaide
(2n) Clients are met at the airport, transferred
to their hostel accommodation and equipped with a
comprehensive work and travel pack, and 12 months
membership to the Australian on-line job agency
and Woodduck Australian Backpackers job agency
Departure Dates daily Duration 3-7
days Inclusions hostel accommodation and
transfers, comprehensive work and travel pack,
2x12 months Job Club membership, set up of
mobile phone/SIM card/bank account/Medicare
card/mail forwarding/holding service/tax/file
number and variety of excursions and planned
social activities. Programme Fee fr 390 Other
Fees visa, food and other personal support funds
STAy Commission 25
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Australian Backpackers Australian Internships
Snapshot Australian Internship placements (paid
and unpaid) with a focus on the hospitality
industry. From 6 weeks to 6 months in SYD, MEL,
BNE, OOL, ADL and PER. Ideal for linking
university studies graduate qualifications with
career dreams. Programme Details -3 months 6
months paid placement options with pre-departure
and in-country support assistance, welcome pack,
host company induction and arranged social
events. Remuneration from AU13 to AU18
(average 15-16) and weekend rates AU20 to
AU28. -6 weeks to 6 months un-paid placements -
to gain valuable experience in anything fr
marketing, finance, media to fashion. Clients to
provide 8 weeks before intended start date CV,
cover letter and application (including STAy
booking reference). Clients will then undergo an
interview. Departure Dates daily (exact start
date will depend on the internship offered)
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Australian Backpackers Australian
Internships..continued
Duration 6 weeks 6 months Eligibility -Have
a strong level of English (min IELTS 7.0) -Be
18-30 years of age -Have full-time availability
throughout the internship period -Be eligible for
a Working Holiday Visa (417) Inclusions 6 week
6 month placement, pre-departure and in-country
support and assistance, welcome pack and in-depth
induction with host company, organised social
events/weekends, reference or statement of
service from host company on completion of
internship Programme Fee fr 1,214 Other Fees
visa, arrival transfer, insurance, accomm and
other personal support funds STAy Commission
20
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Australian Backpackers Farm Familiarisation
Snapshot Farm Familiarisation packages ex Sydney
terrific opportunity for those wanting to gain
farm hand experience in Australias outback.
Varying package options, some with the onwards
employment that count towards a second year
visa! Programme Details 9 nights Gold, 6 nights
Silver and 6 nights farmstay (basic). All 3 are
aimed at educating the participant in the
Australian outback way of life and they offer the
opportunity for participants to learn to drive
4x4 vehicles, horse ride, muster, sheep shear,
pick cotton and work with polo-cross horses (just
to name a few). Completion of learning modules
leads to certification and possible onwards
employment. Departure Dates Gold - Thursdays
(Farm Course starts Mondays), Silver Farmstay -
Sundays (Farm Course starts Mondays). Duration
3-7 days Eligibility -Understand, speak and
write fluent English -Possess the correct
working holiday visa -Have an Australian
reciprocal Medicare Card, if not eligible, then
comprehensive personal/Travel Insurance -Be fit
and able to complete the course -Notify any
medical conditions/medication, prior injuries,
dietary conditions or learning disabilities
-Possess a drivers license
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Australian Backpackers Farm Familiarisation
continued
Inclusions Gold - Sydney airport pick up and
transfer out to the farm, 3 nights accomm in
Sydney, 6 nights station accomm and all meals,
learning modules, work shirt, activities, local
pub dinner, guaranteed 3-4 job offers after
successful course completion, assistance with
bank account, tax file and mail redirection set
up, 12 months emergency assistance Silver - one
way transfer out to the farm, 6 nights station
accommodation and all meals, learning modules,
work shirt, activities, local pub dinner,
guaranteed 1 job offer after successful course
completion, assistance with bank account set
up. Farmstay - one way transfer out to the farm,
6 nights station accommodation and all meals,
learning modules, work shirt, activities, local
pub dinner, assistance with bank account set
up Programme Fee fr 912 Other Fees visa,
onward travel - funds of at least at least AU500
to cover travel expenses, other personal support
funds. STAy Commission 20
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How to book city starter farm packages
1. Refer to STAy Product Information Pages
Sydney/Melbourne/Adelaide/Brisbane/Cairns/Darwin
for Starter Pack departure date and duration
details. And Sydney for Farm packages.
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2. Availability Search - enter search criteria
Packages (or All Accommodations as default),
departure date, nights, 1 room and 1 pax.
Click on Search.
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3. Results 1. Click sign (next to details) to
glean further details and then click on the
hyperlinked product name
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4. Room Details - various information tabs will
appear. Ensure you read through each carefully
as terms conditions/cancellation policies are
not to be taken lightly. Enter 1 room, tick
that acceptance of all errata, terms and
conditions and click on Proceed
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5. Transfer Details add in clients flight
arrival details (failure to do this and the
client will not be met at their chosen Australian
airport)
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6. Item Set Details - skip additional services by
clicking on Skip
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7. New Overview click on Book to add passenger
details
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8. Passenger Details Enter all relevant
details, DOB and then click on Proceed
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9. New Overview Pending new booking with
passenger details. Click on Book
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10. Booking Overview Confirmation of new
booking with STAy reference
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How to book Australian internships
1. Refer to STAy Product Information Pages
Sydney /Melbourne/Brisbane/The Gold
Coast/Adelaide/Perth for departure dates,
duration and any important information required
as part of the booking process (eg clients email
address must be added as a memo).
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2. Availability Search - enter search criteria
Other (or All Items as default), departure date,
pax and city code. Click on Search.
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3. Item Set Detail Results - Click on the
hyperlinked product name
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4. Item Detail Results Click on the desired
blue arrow and note deposit requirement!
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5. Book Item various information tabs will
appear. Ensure you read through each carefully
as terms conditions/cancellation policies are
not to be taken lightly. Tick that the errata,
TCs have been read, select the number of adults
required and then click on Proceed.
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6. New Booking Overview click on Book
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7. Additional Pax Details complete all section
and then click on Proceed
8. New Overview Click on Book
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9. New Booking Overview confirmation of new
booking with STAy reference
10. Continuation of booking (post STAy) Step 1
Clients to provide Australian Backpackers with
client's CV, cover letter and application
(including STAy booking reference). This must be
done at least 8 weeks prior to the intended start
date of the internship. Australian Backpackers
will then respond advising if they can assist the
customer
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Base Backpackers Auckland
Snapshot The perfect package for backpackers
travelling to New Zealand on a Working Holiday
Visa - The package includes help setting up an NZ
bank account and an NZ Tax File Number and A
GUARANTEED JOB OFFER, as well as loads of other
handy additions. Programme Details Clients
will be met at Auckland airport, transferred to
BASE backpackers and, from there, equipped with
all necessary details to get the off to a
cracking working start. Package available for 3,
5, 8 days. Departure Dates Daily Duration 2, 4,
7 nights Eligibility min 18 years and a New
Zealand working holiday/tourist visa
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Base Backpackers Auckland..continued
Inclusions Accommodation in shared dorm, airport
pick up transfer, breakfast, Vodafone SIM card,
one hour Internet access, a drink voucher for
Globe Bar - Work package x 12 months
registration with NZ Job Search x
Orientation Session / Job Placement Service
x Applying for IRD (NZ tax number) x Opening
a bank account x CV / Cover Letter hints and
advice x Arranging interview times with
employers 24 contact number, access to discounted
NZ travel products, luggage storage, mail and fax
service and work NZ Handbook. Programme Fee fr
323 Other Fees flights, visa, travel
insurance, return transfer, meals and any other
personal support funds STA Commission 25
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How to book Base Backpackers Auckland
1. Refer to STAy Product Information Pages
Auckland for departure dates and duration details
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2. Availability Search - enter search criteria
Packages (or All Accommodations as default),
departure date, of nights, rooms/beds and
of pax. Then double click on the Accommodation
Name field and a pop up window/field will appear.
Type in Base Auckland and click on Search
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3. A list of products and their related STAy code
will result. In this case only the one. Select
the product by clicking on the hyperlinked name
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You will be taken back to the Availability Search
page and the Accommodation name field will be
correctly populated. You can choose to also
include the city code, but as a particular
supplier has been selected it is not mandatory
that a city be selected too
4. Click on Search
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5. Search Results click on the hyperlinked
product name
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6. Room Details various information tabs will
appear. Ensure you read through each carefully
as terms conditions/cancellation policies are
not to be taken lightly. Enter 1 room, tick
that acceptance of all errata, terms and
conditions and click on Proceed
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7. Transfer Details time and flight number MUST
be added at this point before proceeding
otherwise the client will not be met at the
airport. Click on Proceed
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8. Item Set Detail Results skip additional
services by clicking on Skip
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9. New Overview click on Book to add
passenger details
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10. Additional Details populate all fields
11. New Overview Pending new booking with
passenger details. Click on Book
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12. New Booking Overview confirmation of new
booking with STAy reference
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13. Transfer Voucher it is essential you print
off the necessary transfer vouchers from the STAy
product pages, for the client before they depart.
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Camp Europe
Snapshot Unique camp counsellor experiences in
any one of 20 European summer camps. Programme
Details Week 1 language course in
Hamburg/Munich, week 2 Camp Adventure Academy
and counsellor certification, weeks 3 to 8
counsellor placement in any one of 20 camps
(depending on where the programme requires
additional hands) Departure Dates Hamburg 08
June 2012. Munich 15 June 2012. Duration 4-8
weeks Eligibility min 19 years of age and
experience working with children Inclusions 1 wk
language/culture learning in Hamburg or Munich, 1
week camp counsellor course, 2 to 6 week camp
placement, room board (half board during
language course, full board during counsellor
course and placement), ground transport in camp
country (transfer from Munich or Hamburg to
chosen camp are not included and clients not
arriving to Munich Airport must arrange their own
transport to the package departure point),
further language training, full insurance
coverage during placement and Camp Counsellor
certification/recognition Programme Fee fr
3,444 Other Fees European/Schengan visa,
flights, travel from Germany to camp placement
and additional support funds STA Commission 20
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How to book Camp Europe

1. Refer to STAy Product Information Pages
   Hamburg/Munich for eligibility, departure dates,
   duration details and booking procedure.

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2. Availability Search - enter search criteria
All Accommodations, departure date, nights,
pax and supplier name. And Search. It is also
possible to add in the City Code, to further
refine the search results but as Camp Europe
only have two programmes in Germany, adding a
city code is not a necessity.
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3. Results 1. Click sign (next to details) to
glean further details and then click on the
hyperlinked product name
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4. Room Details - various information tabs will
appear. Ensure you read through each carefully
as terms conditions/cancellation policies are
not to be taken lightly. Enter 1 room, tick
that acceptance of all errata, terms and
conditions and click on Proceed
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5. Item Set Details - skip additional services by
clicking on Skip
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6. New Overview Page click on Book
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Passenger Details Enter all relevant details,
DOB and then BEFORE clicking on Proceed,
consultants must click on the ticked menu and
add a special request in order to advise
clients arrival and departure details at time of
booking to ensure transfer is included Failure to
do this and the client will be required to source
own transfers and at an extra cost!
Click on update
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8. Passenger Details Enter all relevant
details, DOB and then click on Proceed
9. Booking Overview Confirmation of booking
with STAy reference
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10. Once the booking is confirmed it is mandatory
that consultants access the Camp Europe
Application Form (from the STAy Product
Pages) The application form must be printed off,
filled out in full and emailed direct to
daniel_at_campeurope.ca After receiving the
completed application form, Camp Europe will
contact the client within 4 weeks and arrange a
Skype interview. A full background check on the
client will be required. Camp Europe will provide
information on this as required. Clients'
application form must be accepted by Camp Europe
to complete this activity. If the applicant isn't
approved, all monies will be refunded.
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i-to-i TEFL
Snapshot i-to-i is the worlds leading online
and short course TEFL provider (Teaching English
as a Foreign Language) Learn the skills you need
and gain the confidence to earn money while you
travel abroad. Or get a guaranteed job with one
of their internships in China or Thailand.
Programme Details, Departure Dates, Durations,
Eligibilty, and Inclusions see
http//www.i-to-i.com/sta-tefl-agent-booking Progr
amme Fee fr 239 STA Commission TEFL Courses
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How to book TEFL
1. Go to http//www.i-to-i.com/sta-tefl-agent-boo
king 2. Enter all information in required fields.
Then click complete.
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How to book TEFL..continued
3. Note If the date appears then spaces ARE
available on the weekend course if the date is
not there then call Rachel on 01144 113 205
4575 4. Once the form is filled out and sent
through, i-to-i will confirm the booking and send
the customer a confirmation email (An i-to-i
member of staff will also call you and your
customer once their course is activated.). You
need to take full payment at the time of booking.
Theyll receive an email to let them know when
they can start their course. Note Booking
Amends Within seven days of booking - free of
charge. However this does not apply if you book a
Classroom TEFL Course within seven days of the
course start date. In this case you will not be
able to make any changes and tutees are not
entitled to any refund for non-attendance at the
course. How to Book TEFL- Book Over the
Phone Call 01144 113 205 4575 to book your
customers over the phone.
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End short version of WT training

• Contact
• Julian.LawmanHien_at_statravelgroup.com - for BUNAC
  queries
• STAyproduct_at_statravelgroup.com - for STAy product
  queries
• US Product Managers for i-to-i product queries