IT AND SECURITY MONITORING MADE EASY FOR HOSPITALS

1
IT AND SECURITY MONITORING MADE EASY FOR HOSPITALS
2
CHALLENGES

• Maintaining availability of critical servers and
  applications serving the ER, lab, radiology, etc.
• Providing doctors with instant access to client
  records from anywhere and at anytime
• Reliability of diagnostics machines as they
  commit records
• Slow response time when accessing clinical
  repositories
• Visibility into slow service issues and ability
  to proactively identify causes of delay
• Ensuring compliance with federal regulations like
  HIPAA

3
THE EMERGENCE OF THE SMART HOSPITAL
A SMART HOSPITALS PRIMARY OBJECTIVE IS PATIENT
SAFETY

• Focused on the healthcare experience and
  optimizing the patient outcome
• Context-awareness intelligently relates the
  patient, provider, and specific scenario
• Leverages technology to maximize information
  accessibility and availability

4
TECHNOLOGY COMPONENTS OF A SMART HOSPITAL

• Monitoring assures anytime, anywhere access to
  information
• Security and other control mechanisms protect
  corporate assets assure privacy

Security Tools
PDAs, Tablets
Network Monitoring Tools
Electronic Medical Records
Clinical Data Repositories
Bar code scanners, RFID chips
5
INTEGRATED IT DASHBOARD/GUI
6
CASE STUDY ltCOMPANYgt

• Profile
• 167 operable beds
• IT staff of 30
• 6 branches
• Labs, daycare, physical therapy, nurses school,
  etc.
• Issues
• Mission critical systems serving ER, lab,
  radiology
• Availability of diagnostics machines
• 24x7 client record access for doctors
• 4 second response time fromclinical repositories

Company logo / graphic
7
HOW DELL CAN HELP

• Dell's highly affordable software solution has
  helped us to consistently deliver high
  availability for all our critical system
  components. When compared to the network
  management solution we were previously using,
  Dell has shown us a 25 cost saving right out of
  the box. Now we have the ability to more cost
  effectively ensure the health of diagnostic
  machine network connections such as the CAT Scan,
  Ultrasound, Nuclear Medicine and MRI and our
  doctors have instant access to client records
  24x7."
• Name
• Title
• Company

8
CASE STUDY ltCOMPANY 2gt

• Profile
• Nations largest not-for-profit Catholic
  healthcare system
• 338-bed, acute-care facility in Birmingham,
  Alabama
• Flagship Digital Hospital for Ascension Health
• Issues
• 24x7 availability of critical resources (wireless
  infrastructure)
• Ensuring network capacity
• Access to clinical repositories for the most
  timely information when treating/diagnosing
  patients

Company logo / graphic
9
HOW DELL CAN HELP

• Information is the lifeblood of our hospital --
  in order to deliver superior patient outcomes,
  information must be available and easily
  accessible anytime, anywhere. Dells integrated
  IT and security monitoring approach gives us this
  ability.
• Name
• Title
• Company

10
DEPARTMENT VIEWS
Logically group resources into department views
11
DIAGNOSTICS AVAILABILITY
Is the CAT scan recording?
Can I process this MRI?
Is the x-ray machine up?
12
ENHANCED ONLINE RECORD ACCESS
What is the blood type of Patient X?
Does Patient X have any allergies?
13
DOCUMENT TRENDS
Enables cost effective purchase of additional
CPU, memory and disk
Should we migrate this app?
Is the radiology server overloaded?
14
ASSURING EFFICIENT PAYROLL OPERATIONS
15
ISOLATE SLOW SERVICE


Page/fault
Go to appropriate rack
Is it the network?
Interface utilization


Catch problems early and avoid downtime
The system?
The application?
Application latency
Memory utilization
RESOLVED FAULT
16
DELL ADDRESSES HIPAA COMPLIANCE
Administrative Procedures
To ensure security plans, policies, procedures,
training, and contractual agreements exist
To provide assigned security responsibility and
controls over all media and devices
Physical Safeguards
To provide specific authentication,
authorization, access, audit controls to
prevent improper access to electronically stored
information
Technical Security Services
To establish communications/network controls to
avoid the risk of interception and/or alteration
during electronic transmission of information
Technical Security Mechanisms
17
DELL BENEFITS

• Reduce overall costs of complying with HIPAA
• Automates preparation of audit and asset
  requirements
• Achieve compliance in the shortest time possible
• Predefined monthly summary reports allow for
  immediate deployment by network administrators
  and privacy officers
• Minimize the impact of compliance on day-to-day
  operations
• Provides one central view of IT resources and
  security requirements
• Enables preparation of a full graphic response
  to security requirements not just legal forms
• Printable reports, easily exported to Excel,
  other formats

18
PARTNERING WITH DELL

• Improve availability of critical systems serving
  ER, labs, radiology, etc.
• Enhance healthcare providers ability to access
  client records
• Maximize availability of critical diagnostics
  machines
• Eliminates the need for multiple, costly tools

Helping Organizations Make Informed Diagnoses to
Deliver Superior Healthcare