SECTION 508 and the TELECOMMUNICATION ACT REFRESH Tim Creagan, Access Board Senior Accessibility Specialist

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SECTION 508 and theTELECOMMUNICATION ACT
REFRESHTim Creagan, Access Board Senior
Accessibility Specialist

• Statewide AT Program Leaders Symposium
• May 17-18, 2011
• Bethesda, MD

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ICT Refresh Steps

• 255 guidelines effective (1998)
• 508 standards effective (2001)
• TEITAC report April 2008
• ANPRM and draft text released March 2010
• Public comment period ends June 21, 2010
• Review comments NOW
• Notice of Proposed Rulemaking (NPRM)
• Final rule

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ANPRM and Draft Text

• ANPRM
• http//www.access-board.gov/sec508/refresh/notice
  .htm
• Draft Text
• http//www.access-board.gov/sec508/refresh/draft-
  rule.htm

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To Look at the Comments

• Website www.regulations.gov
• Select document type Proposed Rule
• Enter keyword ATBCB-2010-0001
• Select Search
• On new screen, check document type, Public
  Submissions

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Overview of Text

• Organization
• Two chapters 1 508 and 255
• Chapter 2 Functional Performance Criteria
• Chapters 3-9 Technical provisions
• Chapter 10 Documentation and support
• ADA Amendments

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Chapters in the draft text

• Chapter 1- 508 Chapter 1 255
• Chapter 2 Functional Performance Criteria
• Chapter 3 Common Functionality
• Chapter 4 Platforms, Applications and
  Interactive Content
• Chapter 5 Electronic Documents
• Chapter 6 Synchronized Media Content and
  Players
• Chapter 7 Hardware Aspects of ICT
• Chapter 8 Audio Output from Hardware
• Chapter 9 Conversation Functionality and
  Controls
• Chapter 10 ICT Support Documentation and ICT
  Support Services

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What is Different?

• ICT Information and Communications Technology
  (same as EIT)
• Organization has changed feature based
• Advisory Notes next to provisions
• Reflects current technology
• Definition of content what is covered?
• Referenced standards
• WCAG 2.0 Harmonization

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ICT Content Chapter 1

• Official Communication From Agency or
  representative of the agency
• To Federal employees and contains information
  necessary to perform job
• OR
• To members of the public necessary to conduct
  official business with the agency (see Agency
  mission)

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ICT Content Examples

• To Federal employees
• Working conditions or policies
• IT policies, security, or personnel information 
• general announcements of upcoming agency events
  (announcement about annual budget in-house
  training) 
• To the public
• technical assistance about agency regulations
• content posted on the agency website
• information about benefits or programs
  administered or provided by the agency

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Chapter 2 FPCs

• 202.2 Without Vision 
• 202.3 With Limited Vision 
• 202.4 Without Perception of Color 
• 202.5 Without Hearing 
• 202.6 With Limited Hearing 
• 202.7 Without Speech 
• 202.8 With Limited Manipulation 
• 202.9 With Limited Reach and Strength 
• 202.10 Without Physical Contact 
• 202.11 Minimize Photosensitive Seizure Triggers 

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Functional Performance Criteria - Examples

• Changes

• New

• Color vision deficits (202.4)
• Without Physical Contact (202.10)
• Photosensitive seizure triggers (202.11)

• Limited Vision (202.3)
• -20/200 v. 20/70
• Limited hearing (202.6)
• -Clarity, background noise

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Without Physical Contact (202.10) (Chapter 2)

• Provide access for individuals who
• are unable to make contact with a product.
• Benefits and costs?

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Chapter 3 Common Functionality(Common to all
ICT)

• 301 General
• 302 Closed Functionality
• 303 Biometrics
• 304 Preservation of Information Provided for
  Accessibility
• 305 Color
• 306 Flashing
• 307 Operable Parts

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Chapters 4 5WCAG 2.0 Harmonization

• Chapter 5 (Documents)

• Chapter 4 (Web)

• Platforms, Applications and Interactive Content
• Examples web-based and traditional applications
  (email client, word processor, e-learning course)
  Content formats as platforms (spreadsheets

• Electronic documents mostly static,read-only,
  non-interactive content.
• Examples Word files, PDFs, PowerPoint
  presentations, Excel spreadsheets, simple web
  pages (w/o Flash)

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Harmonization with WCAG 2.0

• Web Content Accessibility Guidelines, 2.0
• International standard for accessible web pages
• Robust Linked Resources
• Understanding Documents
• Intent
• Background Material
• Examples
• References
• How To Meet Documents
• Sufficient Techniques
• Common Failures
• http//w3.org/tr/wcag

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Chapters 6,7, 8 9

• Chapter 6 Synchronized Media Content and
  Players
• Chapter 7 Hardware Aspects of ICT
• Chapter 8 Audio Output from Hardware
• Chapter 9 Conversation Functionality and
  Controls

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Chapter 7 Hardware Aspects of ICT

• 701 General
• 702 Reach Ranges for Installed or Free-Standing
  ICT
• 703 Standard Connections
• 704 Text, Images of Text, and Symbols for Product
  Use

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Chapter 8 Audio Output from Hardware

• 801 General
• 802 Interactive ICT Within Reach
• 803 ICT Typically Held to the Ear
• 804 ICT Not Typically Held to the Ear

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Audio Output from Hardware(Chapter 8)

• What about volume gain? Should it be the same
  for Cellular phones and landline phones?

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Chapter 9 Conversation Functionality and
Controls

• 901 General
• 902 Real-Time Text Functionality
• 903 Voice Mail, Messaging, Auto-Attendant,
  Conferencing, and Interactive Voice Response
  (IVR)
• 904 Information about Call Status and Functions
• 905 Video Communication Support
• 906 Audio Clarity for Interconnected VoIP
• 907 Alternate Alerting for VoIP Telephone
  Systems

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Video Communication Support (905)

• Do the provisions for
• video quality
• support accessibility? 

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Chapter 10 ICT Support Documentation and ICT
Support Services

• 1001 General
• 1002 ICT Support Documentation
• 1003 ICT Support Services

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Amendments to the ADA Accessibility Guidelines

• 220 Automatic Teller Machines, Fare Machines, and
  Self-Service Machines
• Fare vending, ATMS, self-service machines
• Intention is to reference the same technical
  standards for 508, 255 and ADA 36 CFR Part 1194
  

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Self-Service Transaction Machines

• November 2010 Access Board decides to separate
  the rulemaking on ADA self-service transaction
  machines from the rulemaking on information and
  communication technology

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Self-Service Transaction Machines

• The Access Board, the Department of
  Transportation (DOT) and The Department of
  Justice (DOJ) --
• Are undertaking related rulemakings
• This is an opportunity to work collaboratively
• to develop a single set of technical requirements
  that would be referenced and scoped by each
  agency

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Next Steps in the ICT Rulemaking process

• Analyze comments
• Develop proposed rule (NPRM)
• Develop regulatory assessment
• Submit to Office of Management and Budget
• Publish NPRM in the Federal Register
• Public comment period
• Final rule

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QUESTIONS?

• Want more information?
• 800-872-2253 (voice)
• 800-993-2822 (TTY)
• 508_at_access-board.gov
• http//www.access-board.gov
• Creagan_at_access-board.gov

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