Quality Assurance For Museum Web Sites: Introduction

1
Quality Assurance For Museum Web
SitesIntroduction

• Brian Kelly
• UKOLN
• University of Bath
• Bath, BA2 7AY

Email B.Kelly_at_ukoln.ac.uk URL http//www.ukoln.ac.
uk/
2
Draft Timetable

• 1030-1045 Introduction
• 1045-1100 What Can Go Wrong?
• 1100-1130 Benchmarking Survey
• 1130-1200 Addressing The Problems
• 1200-1225 Developing A QA Framework
• 1225-1230 Conclusions
• 1230-1400 Lunch
• 1400-1530 QA And Collection Level Description
  Metadata (combined session)
• QA for CLD Metadata
• QA for CLD-based Services
• 1530 Coffee

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About UK Web Focus / UKOLN

• UK Web Focus
• Advisory service based at UKOLN
• Provides advice and support to the Higher and
  Further Education communities and (since August
  2003) the UK cultural heritage sector
• Provided by Brian Kelly
• UKOLN
• Centre of expertise in digital information
  management
• Funded by JISC and Resource
• Based at University of Bath

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Background To This Session

• Museum Web sites
• Increasingly common
• Range from simple Web sites providing publicity
  to large interactive Web sites
• Need to ensure that Web sites
• Work
• Function correctly in a range of environments
• Are widely accessible
• Are future-proofed
• Comply with legislation (e-GIF, accessibility, )
  and appropriate guidelines and best practices

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Session Aims

• The aims of this workshop are
• To identify things that can go wrong with Web
  sites
• To analyse a subset of the Museum Web site
  community
• To consider the tools which can help to identify
  problems
• To consider use of quality assurance procedures
  which can help minimise problems

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Your Interests?

• Where are you based?
• What do you want to get from this session?

7
Group Exercise
E

• In small groups discuss the questions given in
  exercise 1 - What Can Go Wrong?

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What Can Go Wrong?
Pages displayed incorrectly
Pages not displayed
Inaccessible Web site
Broken links
Backend systems don't work
Usability problems
Possible Problems
Forms don't work
People issues
Security problems
Workflow issues
Poor performance
Wrong functionality
Out-of-date content
Incorrect or misleading content
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Any Questions?