2001 NC AHEC ITG Meeting

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2001 NC AHEC ITG Meeting
November 1-2, 2001

• A. J. Tony Kane, MS Assoc. Director, Statewide
  Information and TechnologyNC AHEC Program Office

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Review of CIO and ITG Structure
November 1, 2001 950 - 1020 am
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Comparing The CIO ITG

• The CIO Group has one representative from every
  AHEC
• CIOs can act as filter between ITG non-IT AHEC
  groups
• ITG allows sharing general info among wide IT
  audience

Information TechnologyGroup
ChiefInformation Officers
ITManagement
Sys Admin
Video
Support
Help Desk
Network
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AHEC Technology Email Lists(all
_at_listserv.unc.edu)

• CIO Chief Information Officers
• One seat per AHEC Program Office
• ITG Information Technology Group
• Superset of CIO List
• All technologies Networking, Admin, Video...
• ITG-Video Videoconferencing Workgroup
• Currently used for Scheduling AHEC VCR

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AHEC Technology Email Lists(all
_at_listserv.unc.edu)

• AHEC-Healthstream
• Statewide Workgroup on Healthstream topics
• CASCE_Data_Standards
• a.k.a. CASCE Advisory Group
• For system-wide standards/change agreement
• CASCE All CASCE Users
• General announcements regarding updates,
  scheduled maintenance, etc.

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Review of CIO and ITG Structure
Questions?
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Current Technology Issues Facing the AHEC
November 1, 2001 1115 am - 1215 pm
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Current Technology Issues

• Health Insurance Portability and Accountability
  Act
• Staying Competitive as a Non-Profit in For-Profit
  Markets
• Staying Current with, and Supporting, Ubiquitous
  Technologies
• The Unquenchable Thirst for Bandwidth
• Two Hats and Half a Head

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Current Technology Issues HIPAA

• Health Insurance Portability and Accountability
  Act
• Standards Codes, Transactions, ...
• Premise and Equipment Security
• Agreements with Partners
• Authorization, Audit Trails, Disaster Recovery
  Plans

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Current Technology Issues Competing

• Competing as a Non-Profit in For-Profit Markets -
  Continuing Education
• Diversification
• For Profits Acquisition
• Non Profits Partnering
• Working together as a system
• Sharing resources, expertise

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Current Technology Issues Staying Current

• Software, Pulling Along Hardware
• Personal Digital Assistants (PDA)
• Wireless Communications
• Authentication Authorization
• Internal Training on New Technologies
• User Training and Support
• IP V6 - New Addressing Scheme

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Current Technology Issues Bandwidth

• Demand Driven by Applications
• Merging of Voice, Video, Data over same
  physical media
• Streaming Video on Demand
• Voice over IP (VOIP)
• Instant authentication
• Virtual Private Networks / Storage

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Current Technology Issues2 Hats ½ Head

• Hat 1 IT the Discipline
• Training Internal and External, Helpdesk
• Hat 2 IT the Infrastructure
• Planning, Life Cycle Support, Migration...
• ½ Head Limited Resources!
• Staff Get/Keep Heads Filling Them
• Hard/Software Being a Fiduciary
• Suggested Strategies Tracking KISS!

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Current Technology Issues facing the AHEC
What else do you see?
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CASCE How it is working, What it could be
doing, and Where it is going
November 1, 2001 1115 am - 1215 pm
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CASCE Hows It Going

• 6 of 9 AHEC Using (2 paralleling)
• 3 Remaining AHECs Committed by 7/02
• 1 Priority Eliminating Duplicate Entry
• Statewide Advisory Structure in Place
• Jim Fiscal Reporting
• Filling gaps that are causing paralleling
• Rhoda Partner Reporting
• UNC CME Reporting Pharmacy Query

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CASCE Hows It Going

• Performance Problem Summer 2001
• Some regional network issues
• Major OIS server issue 200MHz Pentium
• OIS Committed to Upgrade by EOY
• Investigating Migration to AHEC DigitalLibrary
  (ADL) Server
• Became viable when ADL Converted from Access to
  SQL Server July 2001

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CASCE Technology Overview
Demos GreensboroNorthwest
Demo
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CASCE What it Could Be..

• Dynamic Statewide Staff Directory(check out
  WWW.NCAHEC.NET)
• Simple Calendar of CE Programs(demo also on main
  website)
• Data Available for Regional Developers
• Weblet Shared Searchable CE Calendar
• Library On-line Transcript of All AHEC CE
• Local Automated Interfaces to ?

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CASCE What it Could Be..

• Nightly Cycle
• Backup Production
• Restore to Test
• Production Database
• CASCE
• Other Realtime Data
• Development Database
• Executive Info System
• Data Mining Other DS

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The Big PictureSupporting Informed Decisions
Regional DisciplineDirectors Advisory
Panels
Regional AHEC Director Boards
ProgramOffice G.A.
Central Administration System for Continuing
Education
Aggregation for Decision Making
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CASCE Where is it going

• CASCE is only the first view into a Central
  Customer Database for AHEC
• Others to follow Student Rotations
• Complete Picture of Services Delivered and
  Received - centered on the person
• One of the best, if not THE best databases on
  Health Professionals in NC

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The Big PictureA Central Customer Database
People
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CASCE The First Step toward an AHEC Central
Customer Database
Questions?
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Role of IS in A Central Database
November 2, 2001 830 - 1000 am
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What Can You Do?

• Ensure Fast Reliable Internet
• Provide System Analysis Expertise
• Offer Local Microsoft Office Support
• Word Mail Merging
• Creating Excel Web Queries
• Excel Formatting, Conversion, Wizards
• Use Central Data whenever Possible
• Develop a NC AHEC Generic Weblet!

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How Can You Do It?

• Using ODBC over TCP/IP, regional developers can
  access/view the central data
• Systematic, even Parallel, Development
• Subroutine (not function) calls can be simulated
  by passing argument in dynamically-built
  hyperlinks to provide functionality
• A Searchable, CE Calendar Weblet display calls,
  i.e. has hyperlink to, ...
• An Event Detail Weblet, which can call...

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What Can You Do?
Discussion