Managing an Enterprise Resource Planning System in a Dynamic Business Environment Steve Savis IT Team Leader, PeopleSoft Project Monsanto Company

1
Managing an Enterprise Resource Planning System
in a Dynamic Business EnvironmentSteve
SavisIT Team Leader, PeopleSoft ProjectMonsanto
Company
2
Enterprise Resource Planning

• What Is Enterprise Resource Planning (ERP)?
• The Evolution of ERP
• ERP at Monsanto
• Challenges of Managing the ERP System
• The Future of ERP
• Questions

3
What Is ERP?

• multi-module application software that helps
  organization manage its core business
• product planning, inventory maintenance, supplier
  interaction, order tracking, financial and HR
  management
• relational database system, client/server
  distributed architecture
• business process analysis and retraining
• rich functionality across all areas

4
The Evolution of ERP

• 1960s Inventory Control
• 1970s Material Requirement Planning (MRP)
• 1980s Manufacturing Resources Planning
  (MRP-II)
• 1990s Enterprise Resource Planning (ERP)

5
ERP at Monsanto

• PeopleSoft project began in 1991
• First major company to implement PeopleSoft
• HR, Payroll, and Benefits
• Oracle platform
• Team of 20 developers
• U.S., Canada, Asia/Pacific, Latin America North

6
ERP at Monsanto

• U.S. Salaried and Wage Payrolls
• Center for Employee Services
• Total Compensation
• Employee Stock Purchase Plans
• Position Management
• EEO/AAP
• External Vendor Interfaces

7
Challenges of Managing the ERP

• Application Development
• Upgrades
• Globalization
• Mergers, Acquisitions, and Divestitures
• Communicating IT Value

8
Application Development

• Change Control
• Impact Analysis
• Testing and Documenting
• Training and Support
• Demand Management

9
Upgrades

• Development Freeze
• Dealing with Customizations
• Hardware Requirements of Other Applications
• Beware of New Features
• Intrateam Communication
• Client Commitment

10
Globalization

• Requirements Definition
• Language Barriers
• Data Integrity
• Client Resistance
• Follow-the-sun Support

11
Mergers, Acquisitions, and Divestitures

• Understanding the Business
• Asking the Right Questions
• Collecting Data
• Clarifying Roles and Responsibilities
• Holding Debriefing Meetings

12
Communicating IT Value

• Budgetary Crosshairs
• Quantifying the Benefits
• Providing Realistic Estimates
• Linking to New Technology

13
The Future of ERP

• move from client/server applications to
  Internet-based applications
• Enterprise applications for the Internet
  economy
• electronic commerce, sales force customization,
  and customer relationship management software
• self-service applications Web-based order entry

14
Questions