Charting a Course for Transformation

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Charting a Course for Transformation
Vivek Kundra US Chief Information Officer
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Technology as an Enabler Advancing the
Presidents Agenda

• I.
• Focus on citizens first

III. Embark on a Technology Revolution
II. Deliver on the Promise of a Transparent
Democracy

• Drive Towards Simplicity Government services
  should be as simple as buying a book, booking an
  airline ticket, or making a dinner reservation
  online
• We the People Citizens as co-producers of
  government, not subjects
• Citizen-Centric Government Connect citizens to
  services, not agencies a government that is
  easier and more responsive in its dealings with
  the citizens it serves and the businesses it
  regulates

• Democratize Data Open the warehouse of public
  data to everyonecitizens, policymakers, and
  businesses
• Put Information at the Fingertips of Citizens
  Migrate paper based processes to the digital
  world
• Drive Innovation with Apps for Democracy
  Invite the public, businesses, and NGOs to build
  applications using public data feeds

• Philosophical shift A new philosophical approach
  to federal IT - deploy agile technologies and
  processes
• Accountability Adopt an outcome vs. process
  perspective by employing business intelligence
  platform to report, analyze, monitor, and predict
  performance
• Secure our nations digital future The White
  House must lead the way forward when it comes to
  cybersecurity

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The Need for Transformation

• After spending almost 2 years and 600 million,
  the Census Bureau dropped plans to use handheld
  computers for the 2010 census, and is reverting
  to paper-based data collection
•  
• The handheld failure could add billions in
  additional costs to the 2010 census

Census is Not Alone
Agencies have spent billions of dollars on
developing systems and processes that are not
cost effective, fail to deliver expected
results, and do not provide the best solutions to
agencies needs.
Source GAO, November 2008
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How did we get here?
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Evolution of Federal Technology
Before the E-Gov Act
Quicksilver
Enterprise Architecture
Lines of Business
Whats Next?
2000
2001
2002
2004
2009

• Prior to the E-Government Act, agencies worked in
  silos

In 2001, 25 Quicksilver initiatives were
identified E-Government Act of 2002 endorses and
requires agencies to support cross-agency
initiatives Ultimately creating horizontal
silos across government
In 2002, development of the Federal Enterprise
Architecture commences Intended to simplify
processes and unify work across
agencies Reference models bring back an
intra-agency focus
In 2004, 5 Lines of Business task forces are
formed Since expanded, the LOBs bring back a
cross-agency approach but remain focused on
driving down transaction costs in management and
support functions

• The challenge going forward will be to
• Foster adoption of Web 2.0 functionality in
  government
• Move beyond a horizontal approach to a networked
  approach
• Focus on mission-critical activities
• Drive towards simplicity

Source National Academy of Public Administration
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Process Trumps Outcomes
federal government agencies still have an
average IT security rating of a C
Despite a 73 increase in cyber security spending
over 5 years
C
Source GAO Report 08-105IT, 07/31/08
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60 Day Review Securing Our Nations Cyber
Infrastructure
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Vivek Kundra US Chief Information
Officer www.whitehouse.gov