CROSS-CULTURAL

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CROSS-CULTURAL

• COMMUNICATION

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MAIN TOPICS

• LANGUAGE AND CULTURE

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MAIN TOPICS

• ENGLISH AS A GLOBAL LANGUAGE

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MAIN TOPICS

• COMMUNACATIVE CONTACT

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MAIN TOPICS

• FORMAL AND INFORMAL LANGUAGE

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MAIN TOPICS

• VERBAL AND NON-VERBAL COMMUNICATION

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MAIN TOPICS

• WRITTEN COMMUNICATION

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MAIN TOPICS

• STRATEGIES OF EFFECTIVE COMMUNICATION

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MAIN TOPICS

• address
• greetings, introducing
• people
• gratitude, apology
• compliment
• asking for information
• agreement/disagreement
• saying no tactfully
• expressing negative attitude politely

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MAIN TOPICS

• invitation
• praise
• request
• giving an advice
• appreciation
• complaint
• offering and suggesting
• showing interest

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MAIN TOPICS

• presenting information in order
• persuasion
• planning ahead
• expressing opinion

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MAIN TOPICS

• filling in forms
• formal letters
• e-mail messages

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MAIN TOPICS

• Telephoning

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Chair of Foreign Languages