Our Iceberg Is Melting

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Our Iceberg Is Melting
By John Kotter
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Main Characters

• Fred
• Alice
• Louis
• Buddy
• The Professor
• NoNo

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The 8 Step Process of Successful Change

• Set the Stage
• Create a Sense of Urgency
• Need for change act immediately
• Pull Together the Guiding Team
• Leadership skills, credibility, communications
  ability, authority, analytical skills, and sense
  of urgency

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8 Steps (cont.)

• Decide What to Do
• Develop the Change Vision and Strategy
• Clarify future from past make future a reality

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8 Steps (cont.)

• Make it Happen
• Communicate for Understanding and Buy In
• Make others understand and accept vision and
  strategy
• Empower Others to Act
• Remove barriers
• Produce Short-Term Wins
• Visible successes A.S.A.P.
• Dont Let Up
• Initiate change until vision is a reality

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8 Steps (cont.)

• Make It Stick
• Create a New Culture
• New behaviors replace old traditions