Flapping Wings Might Create Changes in the Atmosphere: Embracing the "Butterfly Effect" Created by E-book Acquisitions

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Flapping Wings Might Create Changes in the
Atmosphere Embracing the "Butterfly Effect"
Created by E-book Acquisitions
Emerging Paradigms for Academic Library E-Book
Acquisition and Use Trends, Challenges and
Opportunities E-Book Conference - 3 June
2008 Cho Yiu Conference Hall, The Chinese
University of Hong Kong
Bill Tang Owen Tam Angus Lam Lingnan
University Library
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The Flapping Wings Butterfly Effect!

• The Flapping Wings
• From P-Book to E-Book, just one character
  change?
• The Butterfly Effect
• Collection Development
• Assessing Acquiring
• Access Delivery of Service
• Cataloging Processing
• User Technical Support
• Promotion Training
• Monitoring Evaluation

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What is an E-book

• An e-book is
• An e-version of a monograph that can be read on
• PCs, Laptops, portable devices, dedicated
  readers
• Delivery modes
• Web-accessible (read online)
• Downloadable (offline access)
• Dedicated e-book readers
• Some require check-out to control concurrent
  access

• E-book formats
• Mostly PDF or HTML format for English e-books
• Various proprietary formats (Apabi, SSReader,
  CAJViewer) for Chinese e-books
• Mostly with text picture contents
• Some are in audio or multimedia format (eg. Naxos
  titles)

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Special issues about E-books

• Different purchasing models
• Overlapping contents in aggregator packages
• Local and remote access configurations
• Shorter turnover time from ordering to access
• Just-in-time versus Just-in-case
• Cataloguing and Processing processes for e-books
  separate from print
• Durability conservation / preservation
  different from print books
• Save space need for weeding changes

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Embracing the Butterfly Effect!

• Integrated a series of home grown application
  into the E-books collection development
  management workflows
• Overlap Analysis
• MARC Records Generation
• Access Checking and Monitoring

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OMA

• Collection Development
• Overlap analysis during the selection
• Vs. your library collection / all JULAC
  libraries collections
• Vs. different packages for selection
• Collection Management
• Collection Management
• Access checking monitoring
• Access oriented MARC records generation

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Overlap Analysis LU collection
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Overlap Analysis (Ebrary Ebooks Collection vs. Library Print Collection) Overlap Analysis (Ebrary Ebooks Collection vs. Library Print Collection) Overlap Analysis (Ebrary Ebooks Collection vs. Library Print Collection) Overlap Analysis (Ebrary Ebooks Collection vs. Library Print Collection) Overlap Analysis (Ebrary Ebooks Collection vs. Library Print Collection)
Overlap Title Overlap Title Unique Title Unique Title Total
673 15.3 3,732 84.7 4,405
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Overlap Analysis all JULAC Libraries
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Overlap Analysis different E-Book packages
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Overlap Analysis Report Overlap Analysis Report Overlap Analysis Report Overlap Analysis Report Overlap Analysis Report Overlap Analysis Report Overlap Analysis Report
Source Title Title () Unique Title Unique Title () Overlap Title Overlap Title ()
BEOS 1 0.01 1 0.01 0 0.00
BRO 303 1.77 272 1.59 31 0.18
ebrary 4,405 25.71 4,341 25.34 64 0.37
OSO 1,814 10.59 1,781 10.40 33 0.19
SpringerLink 10,607 61.92 10,607 62.92 0 0.00
Wiley-Interscience 1 0.01 1 0.01 0 0.00
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Access Arrangements

• Access activation
• Firewall, network bandwidth issues
• URL verification
• Special software requirements, web browser
  compatibility
• Remote access arrangements
• Special hardware requirements (specific e-book
  readers)
• How do patrons find e-books OPAC, Library
  Website, Vendor Sites?

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Access checking monitoring
3. Instant Report
2. Link Checking
Aims 1. Checked before the official launch! 2.
Take follow-up actions immediately!
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1. Title Lists
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Cataloguing Processing issues

• Integrating e-books in the OPAC with the print
  collection
• No physical items received
• Faster turnover time from service activation to
  providing access in OPAC
• Lack of good quality MARC records from publishers
  / aggregators
• Access oriented OPAC records required
• Supplemented by follow-up record enhancement
• Programming support and staff training required

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Generate MARC records
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Convert e-book data into MARC records based on
Cataloguing Policy!
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E-books at Lingnan

• Post-ERALL
• Wiley-Interscience
• Blackwell Reference Online
• SpringerLink eBooks
• ebrary
• Oxford Digital Reference Shelf
• Oxford Scholarship Online

• Pre-ERALL
• ?????????
• ACLS Humanities eBooks
• ACM Digital Library
• Apabi eBooks
• Naxos Spoken Word Library
• NetLibrary
• ProQuest Dissertations Theses

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Pre vs. Post ERALL

• The ERALL project expands Lingnans E-book
  Collection to 101,000 volumes!

Over 14 e-book titles were obtained via ERALL!
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Subject Collection Enhancement

• Social Sciences 15.39
• Philosophy, Psychology, Religion 9.3
• Language Literature 4.51
• Political Science 3.36
• History 2.92

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Record Keeping Document Archiving

• 1. Administrative Information
• 2. Acquisition Information
• 3. Documents

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• Remind you to renew the BRO e-books access
  before 2010!

• Email Alert !
• 90 gtgtgtgt 60 gtgtgt 30 gtgt 15 gt 7, 6, 5,2, 1 day(s).

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Online Calendar
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E-book Service Rule of Thumb (A)

• Acquisition
• Collaborate with other libraries
• Emphasis on local needs
• Integrate selection process with print books
• Integrate licensing management with databases
• Cataloguing
• Give priority to access
• Employ IT to speedup turnover time
• Check URL before releasing records in OPAC
• Follow-up record enrichment

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E-book Service Rule of Thumb (B)

• Access
• Provide multiple access points OPAC database
  links
• Decide who, what, where for e-book access
  according to license agreement
• Setup remote access for legitimate users
  authentication via VPN or Proxy Server
• Test both remote and on-campus access
• Make sure specific e-book reading programmes are
  installed and tested on Library and Campus
  Computer Labs
• Monitor and update e-book reading programmes
  periodically
• For e-books locked to specific readers, keep
  records on what have been bought for which
  readers
• User Support
• Train library staff to provide basic
  troubleshooting
• Assign a coordinator between frontline service
  staff and back office technical support
• Establish clear vendor support mechanism

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E-book Service Rule of Thumb (C)

• Promotion
• Publicize major e-book acquisitions via various
  channels email, campus news, posters, library
  homepage, etc.
• Organize information literacy classes which teach
  and promote the use of major e-book
  titles/collections
• Usage Monitoring
• Collect and monitor usage statistics from day one
  
• Produce CPA - Cost Per Access reports
• Develop weeding policies for e-books

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Lingnan E-book Collection Development Policy

• Priority is given to the development of the print
  collection. Electronic texts will be acquired if
  they are suitable for scholarly use and will
  either support teaching programs or be relevant
  to the education and research mission of the
  University. In addition, one or more of the
  following criteria will be applied when acquiring
  electronic books
• Uniqueness A book title is available in
  electronic format only.
• Access The acquisition of an electronic book
  should facilitate access and alleviate the need
  for multiple physical copies. Examples are
  reference materials and textbooks.
• Convenience of use A book title is accessible
  either via a dedicated system with value-added
  features or directly through the Library
  catalogue. Users should be able to print pages
  or chapters as they would with a print text.
• Currency of content The content of a title is
  updated frequently.
• Authoritative text The text is authoritative,
  i.e. provided by a trustworthy and critical
  source and ideally includes an image of the
  original for verification. For example, Project
  Gutenberg texts would not be considered as
  authoritative.

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E-books Going Green?
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Thank You!