Group Dynamics and Teamwork

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Group Dynamics and Teamwork

• Class 5

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A good definition..

• A small group of people..
• with complementary skills.
• who are committed to a common purpose, goals, and
  approach.
• for which they hold themselves mutually
  accountable.
• From Katzenbach and Smith Wisdom of Teams

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Types of teams

• Teams that recommend things
• Teams that make or do things
• Teams that run things
• What are the differences between a working group
  and a team?

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Stages of a Team
Forming Storming Norming Performing Adjourning
Excitement Anxiety Testing Resistance to different approaches Sharp attitude changes Competitiveness and defensiveness Tension and disunity Increased satisfaction Developing trust and respect Giving feedback to others Sharing responsibilities Making decisions High level of interaction Increased performance Members are comfortable with each other Confident and optimistic Often overlooked Wide range of emotions are experienced Work levels shift Transition must be acknowledged and managed
Developmental Sequence in Small Groups by
Bruce Tuckman
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Table Discussion

• Think about the best team youve ever been on
  (work, school, sport, volunteer, etc)
• What were the characteristics that made it great?
  
• Think about the worst team youve ever been on
• What made it ineffective?

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Team Effectiveness Defined

• The teams output (at least) meets the standards
  of quality, quantity, etc. of the clients
• The team is operating in ways that make it better
  as a performing unit over time
• On balance, the team contributes to (more than it
  undermines) the learning and well-being of
  individual members

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Condition 0 A Real Team

• Bounded
• Stable
• Interdependent for a common purpose

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Four Essential Conditions for Team Effectiveness

• 1. Clear, engaging direction
• 2. Enabling team structure
• 3. Supportive organizational context
• 4. Available, expert, coaching

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1. Clear, Engaging Direction
Ends specified?
yes
no
Wasted human resources
De- motivation
yes
Means specified?
Chaos and wasted effort
Engaged, goal-directed work
no
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2. Enabling Team Structure

• Appropriate team composition
• A motivating team task
• Core norms of conduct

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3. Supportive Organizational Context

• Rewards for excellent team performance
• An information system that provides to the team
  the data it needs to plan its work
• Available training and education, including in
  teamwork skills
• Basic material resources

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4. Available, Expert Coaching

• Motivational coaching, aimed at enhancing
  team-level effort
• Educational coaching, aimed at helping the team
  learn from its work
• Consultative coaching, aimed at helping the team
  plan, evaluate, and execute its work strategy

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Direction Structure Context -----gt Process

• Rewards
• Information system
• Education system

• Motivating team task
• Core norms
• Composition

• Consequential
• Clear
• Challenging

• Effort
• Strategy
• Talent

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Five Dysfunctions of a Team, Patrick Lencioni

• Results
• Accountability
• Commitment
• Conflict
• Trust

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Building Effective Teams in Real Time

• Share personal background information
• Introduce yourselves to each other using the
  Iceberg Model
• Describe the skills and knowledge (above the
  water line) you bring to the team
• Describe the behaviors/motivating drives (below
  the water line) you bring to the team
• Ask team members what worked for them in the past
• Describe how the team will work together
• Optimize individual strengths
• Clarify how decisions will be made
• Ensure a free flow of information

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Project Teams
Group 1 Akintan, Oyegbemi Brown, Jennifer Durkin, Pierce Christopher Francozi, Rodrigo Kusek Kiefer, Brian James Mellion, Rose Conner Putta, Swetha Group 4 Del Vento, Benjamin Vincent Lomosi, David Imbukule Long, Gwen Ann Mcentire, Linden Kathleen Mueller, Thomas Jay Yasseri, Talayeh Ye, Huang Zhong
Group 2 Bastille, Lisa M Benowitz, Allan Gebremichael, Yoseph A Kuprasova, Nataliya O'Rourke, Katherine Tiamiyu, Abraham Oluwatoyin Group 5 Cox, Matthew Holmes, Kathryn M Omichessan, Yacine Adebayo O. O'Shea, Adam James Szpoganicz, Silvana Wang, Yun
Group 3 Flanagan, Bridget Eleanor Gosselin, Hilary Kinney, Earl (Bob) Koon Kam King, Vincent Mayawala, Kapil Salgado, Alina Maria
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Team Project

• Select and research an OB topic from class to
  explore more deeply
• Deliverables
• 30 minute presentation/facilitation, which
  includes how the topic relates to the
  individuals, groups, and organizations, and
  examples of best practices in this area from real
  world organizations
• 15 minutes of group presentation
• 15 minutes of discussion facilitated by your
  group with QA
• A model, job aid or framework that helps us
  understand and apply what youve uncovered in
  your research.
• A Team Evaluation (assessment of team member
  contribution) based on the criteria for