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Careers in the Hospitality and Tourism Industry

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Careers in the Hospitality and Tourism Industry Standard 4 Objective 1 Career Segments Food and Beverage Lodging Travel/Tourism Sports, Events and Entertainment Food ... – PowerPoint PPT presentation

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Title: Careers in the Hospitality and Tourism Industry


1
Careers in the Hospitality and Tourism Industry
  • Standard 4 Objective 1

2
Career Segments
  • Food and Beverage
  • Lodging
  • Travel/Tourism
  • Sports, Events and Entertainment

3
Food and Beverage
  • Operations Functions that are dealt with on a
    daily basis to maintain a business.
  • Managers in this area would
  • Ensure proper staffing
  • Make sure operations run smoothly and efficiently
  • Adhere to government regulations
  • Possible Jobs
  • Restaurant Manager, Contract Food-Service
    Manager, Food-and-Beverage Director

4
Food and Beverage
  • Production Daily planning and producing of
    quality food items.
  • Managers in this are would
  • Staff
  • Schedule
  • Train employees
  • Possible Jobs
  • Purchasing Director, Receiving Manager, Chef

5
Food and Beverage
  • Service Providing quality food in a prompt and
    efficient way.
  • Managers in this area would
  • Satisfy guest needs
  • Possible Jobs
  • Catering Manager, Banquet Manager,
    Beverage-Service Manager, Convention-Service
    Manager

6
Lodging
  • Finance and Accounting Maintaining daily,
    weekly, monthly, and yearly accounting records.
  • Managers in the area would
  • Understand math and accounting
  • Be aware of accounting trends
  • Possible Jobs
  • Night Auditor, Accounts Receivable Manager,
    Controller

7
Lodging
  • Human Resources In charge of recruiting,
    hiring, training hotel personnel.
  • Managers in this area would
  • Understand legal issues related to employment
  • Plan
  • Organize
  • Possible Jobs
  • Training Manager, Human Resource Director,
    Diversity Manager

8
Lodging
  • Operations Daily operations of a lodging
    facility.
  • Managers in this area would
  • Work with other divisions in the hotel
  • Handle guest safety and security
  • Possible Jobs
  • Engineer, Security Manager, Revenue Manager

9
Lodging
  • Rooms Has the largest number of employees and
    generates the largest amount of revenue for a
    hotel.
  • Positions in this area would include
  • Front-desk
  • Housekeeping
  • Retail
  • Possible Management Positions
  • Division Manager, Concierge,
  • Bell Captain

10
Lodging
  • Sales and Marketing Provides revenue for a
    location by selling rooms and meeting space.
  • Employees working in this area would
  • Generate leads
  • Plan for and determine target market
  • Monitor competition
  • Possible Jobs
  • Sales Director, Marketing Director, Catering
    Manager

11
Travel/Tourism
  • Destinations Promoting the beauty, events, and
    attractions of a destination.
  • Possible Jobs
  • Destination Marketing Operator, Reservations
    Manager, Purser

12
Travel/Tourism
  • Distribution Channels Agents and Intermediaries
    who promote goods and services to guests.
  • Agents in this area would
  • Recognize needs of guests
  • Sell
  • Possible Jobs
  • Tour Operator, Tour Director, Incentive Travel
    Specialist, Travel Manager

13
Travel/Tourism
  • Transportation Includes all types of travel,
    including air, ground, and water.
  • Employees working in this area would
  • Have good customer-service skills
  • Understand scheduling of various types of
    transportation
  • Possible Jobs
  • Reservations, Flight Attendant, Dispatcher

14
Sports, Events and Entertainment
  • Sports Managing facilities including parking,
    concessions, security, talent, spectators/fans.
  • Possible Jobs
  • Facilities Manager, Fitness Instructor, Sports
    Agent

Show me the money!
15
Sports, Events and Entertainment
  • Events Can add to a travelers experience and
    attract guests to hotels and restaurants.
  • Possible Jobs
  • Event Planner, Meeting Planner, Special-Event
    Coordinator

16
Sports, Events and Entertainment
  • Entertainment Generates large revenues.
  • Employees working in this area would
  • Promote and book acts
  • Negotiate contracts
  • Possible Positions
  • Box-Office Manager, Cruise Director, Activity
    Director

17
Entrepreneurship
  • Entrepreneur Person who owns their own business.
  • Entrepreneurs would
  • Organize, manage
  • Take risks
  • Make decisions
  • Advantages Provide unique services and
    products, more flexible, enthusiasm, better
    relationships with employees and customers
  • Disadvantages Often work long hours, no brand
    recognition, less access to funding
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