Systems Engineering the Product Realisation Process OR Soft Systems Methodology for Business Improvement

1
Systems Engineering the Product Realisation
ProcessOR Soft Systems Methodology for Business
Improvement

• Dr Alison Boardman
• Elipsis Inc.

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Overview

• Process as Product
• Integrity
• Integration
• Institution
• Close

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Process as Product

• Corporate Asset
• Differentiating -gt Essential
• Product need SE lifecycle
• Req Design VV Prodn Installation
• Process need SE lifecycle
• Req - Design VV Instantiation Institution
• SSM can provide a SE lifecycle for Business
  Improvement

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Checkland SSM
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Your Turn

• Process has become a dirty word and yet we all
  process every day. I transformed an opportunity
  to speak into these Power Point Slides
• Question
• Who believes in writing down the process like we
  believe in documenting the design?
• Raise your hand if definitely believe
• DONT raise your hand if not sure OR disagree

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Process Integrity

• Process Models Design Specifications
• Process Design involves many parties
• reps of all who do - not all are designers
• Therefore
• Notation must have system integrity
• Notation must be accessible

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Traditional Flow Chart
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Increasing the Integrity
Start

• Dependencies are justified
• All inputs are included
• Inputs have sources
• Outputs have destinations
• PLUS
• Descriptions for Activities and Deliverables
• Skill Types/Roles to fulfil activity
• Ability to append procedures, templates,
  exemplars etc.

Act 2
Act 4
Finish
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Your Turn

• Your opinion on the merit of specifying inputs
  and outputs between activities in this way?

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Process Integration

• Functional Processes in Product Realisation
• Project Management
• Systems Engineering
• Software Engineering
• Hardware Engineering
• Configuration Management
• Quality Management
• Procurement and Contracts
• Finance and Administration
• Etc.

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Integration-Ability
START
FTN 2 Process
FTN1 Activity 1
FTN1 Activity 2
FTN 3 Process
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Integration Protocols
Function 1
Function 2
FTN 1 Internal
Activity
AKA
Inbound Deliverable
Outbound Deliverable
FTN 2 Internal
Activity
AKA
Inbound Deliverable
Outbound Deliverable
AKA Also Known As
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Your Turn

• What are your thoughts on advantages or
  disadvantages of having to specify the source of
  all inputs and destinations for outputs so that
  integration of functional processes can be
  achieved?

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Process Institution

• Working to the Best or Next Practice youve so
  carefully designed (and VVd)
• Degrees of Institution
• As a personal guide unmonitored
• Means for a team to plan and monitor status
• Enforced Workflow (hard-wired process) e.g. ERP
  systems

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The Middle Ground Means for team to plan and
monitor status
Start
Task Name Owner Start Finish Del
Act 1 J Bloggs xx/xx/xx xx/xx/xx
Act 2 C Choo xx/xx/xx xx/xx/xx




Act 1
Act 2
Finish
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(No Transcript)
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Statusing
Start
Task Name Owner Start Finish Del
Act 1 J Bloggs xx/xx/xx xx/xx/xx
Act 2 C Choo xx/xx/xx xx/xx/xx
Etc.



Act 1
Act 2
Finish
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Discussion

• What are your views on working this way?

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Thanks for listening

• alison_at_elipsis.com
• 1 863 557 8269