Title: eResults Acknowledgement (eRA) Bev Thompson: Beverley.thompson@uhcw.nhs.uk Val Morgan: Valerie.morgan@uhcw,nhs.uk
1eResults Acknowledgement (eRA)Bev Thompson
Beverley.thompson_at_uhcw.nhs.ukVal Morgan
Valerie.morgan_at_uhcw,nhs.uk
2Background
- 2007 - Request from Medical Director and
Executive Team following NPSA Safer Practice
Notice incidents caused by failure to
acknowledge and act on results - Solution developed and endorsed by MAB (Clinical
Forum) - Project placed on hold
- 2009 - Re-visited, issues identified and not
resolved - Dependant on eRequesting in OPD
- Continued Serious Untoward Incidents (SUIs)
- Risk of high litigation costs for NHS
- 2012 - Trust CMO and Clinical body prioritised
eRA as top CRRS development
3Health Records Vision
- By 2016 the Trust will record, store and
retrieve all active health records
electronically - HRMC
- The NHS should go paperless by 2018 to save
billions, improve services and help meet the
challenges of an ageing population. - Health Secretary Jeremy Hunt
4Electronic Patient Record
Infrastructure
User Devices
Software
Business Change
Clinical Change
5UHCW - The Hybrid Model
E-Prescribing
Core EPR
Specialist Systems
PACS
PAS
6EPR Benefits
- Improved clinical safety
- Quicker diagnosis
- More information available at the point of care
- Increased clinical and administrative efficiency
- Less time spent chasing paper
- Improved patient experience
- Avoids delays and improves timeliness of
treatment - Reduced costs for health record storage and
handling
7EPR achievement thermometer
Integrated Portal Integrated Portal
E-Prescribing E-Prescribing
Clinical Forms
Electronic Document Management (EDM) Scanned Records Electronic Document Management (EDM) Scanned Records
eResults Acknowledgement eResults Acknowledgement
Task Management Task Management
Alerts and Assessments, VTE, Dementia Alerts and Assessments, VTE, Dementia
E-Discharge E-Discharge
E-Requesting, Radiology, Pathology, Endoscopy. E-Requesting, Radiology, Pathology, Endoscopy.
Clinical Correspondence Clinical Correspondence
Pathology, Radiology Results. Pathology, Radiology Results.
Available Now
8eRA - Pilot 2012
- Rheumatology and Renal in October 2012
- Doctors and some nurses (130 staff members)
- Circa 8,000 results per week across both
specialties - Now at gt 90 uptake in both specialties
9Pilot outcome
- Process was key
- Essential request made under correct Consultant
- Software refined to make it easier to see own
requests - Revised training approach
- Full benefit of eRA cant be realised until all
Departments using it
10Trust wide release
- February 2013 - Access to eRA enabled for
Radiology e-Requestors - Training and support provided by Project Team
- Need to agree local Operational processes by end
of March 2013 - 2nd April 2013 - Printed results stop
11Demonstration
12Questions?