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The Help Desk
Presented By Kay Beagley Energy Conservation
Co-ordinator Tony Balaam Principal Energy
Engineer Kirklees Metropolitan Borough Council
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The Help Desk
Map of Great Brittan and where Kirklees is
situated.
Kirklees Priory
Kirklees is here
Town Centre
Huddersfield Library
Castle Hill
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The Help Desk

• Kirklees Council was established in 1974, it
  became Kirklees Metropolitan Borough Council made
  up of 8 small Borough Councils
• 7th Largest Metropolitan Council
• Kirklees Council employs over 19,000 staff full
  time and part time (14,000 FTEs).
• Huddersfield is the largest town in England as a
  population of around 400,000 citizens .
• Currently it has circ 28,000 Council houses and
  142,000 private sector dwellings.
• The industries within the Kirklees area covers,
  engineering establishments, factories, few
  woollen and cloth industries remain, construction
  industry, large chemical works and commerce.
• A large University and Hospital provide a large
  percentage of local employment alongside the
  Council.
• Since 1985 Energy Management Systems developed
  into Building Energy Management Systems and a
  pilot of 12 sites became 284 premises and over
  320 outstations.

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• Kirklees was built up from individual small
  Borough Councils

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• How things were..
• Energy monitoring was a procurement activity not
  a conservation measure.
• During the 1980s and 1990s energy was in
  abundance and costs were reasonable.
• Energy awareness and advice was provided ad hoc
  and poor regulations, industry and design
  standards did little to improve the awareness
  raising exercise.
• Electronic Technology was still in its infancy .
• Almost single site operation not co ordinated.
• The buildings were MANAGED through dedicated
  Caretakers who provided hands on repairs,
  control and site management.
• Many buildings were coal fired and they needed
  full time operators.
• Very little central control or zone control
  installed. All on or all off.
• Basic Construction, poor fitting doors and
  windows, very high ceilings, little insulation
  and large open spaces.

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• How to tackle the challenge
• The development on new types of heating emitters
  and systems to reduce costs were being introduced
  into new designs.
• Improved building regulations introduced through
  new Government legislation.
• The increase of Environmental awareness of the
  need to reduce harmful emissions.
• The development of the first automated Energy
  Management Control systems were coming on the
  market which provided terminal control or room
  control from a central point.
• Secure management support
• Funding and resource

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• The Help Desk has evolved since the late 1990s.
• Corporate drive and changes through Best Value,
  best practice, Environmental issues, recognition
  for the need for sustainability and Energy
  Auditing management System (EMAS).
• Leader of the council Sir John Harman, drove
  forward the Local Agenda 21 (MAC1), Friends of
  the Earth Environmental policies and embedded the
  sustainability approach into corporate policy.
• The Key Drivers were
• Cost
• Procurement
• Training
• Management auditing, facilitate improvement
• Monitoring and Targeting
• Energy Auditing Management System

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• Annual Energy Report- provides a picture of
  performance and energy cost for each building.
• Service Level Agreements (SLAs)- provides a
  picture of service delivery with either Corporate
  costs nothing or purchased services at Best
  Value prices. These prices will have been market
  tested to check the service charges are equal or
  better than external private providers.
• Service Help- was re-named to be the Help
  Desk which could provide your customers with the
  following services
• Also detailed are the quarterly reports that
  are issued to the Environment Unit to see what
  support may be required for the building users
  through other schemes like the Council Wide
  Initiative Scheme (CWI) (fund to support low
  cost and technical solutions).

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EMAS Annual Energy Report
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Service Level Agreement to include

• Procurement of Energy and Water.
• Support on invoice issues
• Conservation
• fluctuating temperatures on environmental,
  heating and hot water systems.
• Boiler and ventilation plant issues.
• Control issues covering central, zone or
  terminal.
• Lighting issues both artificial or day light
  problems
• Awareness training
• CWI funding on low cost and technical solution
  schemes

• Good Keeping Measures with no cost solutions
• Air conditioning plant issues
• Feasibilities of future schemes covering current
  and future legislation
• Development of schemes with renewable sources.
• Building Badges with an indication of betterment.
• Building log Book and its Monitoring Targeting
  presentation of building performance

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The HELP DESK
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Marketing Your Service
S.O.S.
help!
MAYDAY
TOO HOT?
TOO COLD?

• The Help Desk is available for independent advice
  on a range of energy and water matters.
• To provide advice over the phone
• Arrange for an engineer to visit if required.

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The Help Desk contact numbers detailed below.
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• For further information
• and to arrange a site visit,
• please telephone
• Energy Unit - 860-6111 (Internal)
• - 01484 226111 (External)
• Energy Suppliers-
• Gas supplier - E.ON 01473 555178
• Electricity supplier - Npower 01215412520
• Oil Supplier Petro-plus 01642 736145
• Coal Supplier British Coal 01302 751751
• Water Suppliers
• Yorkshire Water 01274 692814

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Procurement Energy monitoring
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Telephone
Disc
Ian or Tony
TEAM Sigma system
Invoices
EDI

• Fuel and Water data monitoring
• Direct from suppliers through disks, Electronic
  Data IXXXX and tapes.
• Monthly and quarterly bills.
• Annual EMAS reports.
• Energy Monitoring Targeting reports.
• Emissions Trading Scheme
• Tariff analysis

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The BEMS IQ Controller
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INPUTS
CONTROLLER
OUTPUTS
Temperature Pressure Humidity
Analogue
Analogue
Modulated
Run, Fault, Trip, from plant
Digital
Digital
On/Off
Pulse
Fuel meters
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Simple building BEMS network
Outstations
Main plant controllers
Kirklees Area Network
Terminal unit controllers
Key pad in Buildings
Other controllers
Supervisors
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• The Energy Team

Nancy
Ian
John
David
Building Energy Management System (BEMS) Manuals
and Central Supervisor
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Report

• Calls statistics for calls between 01/04/2002
  and 31/03/2003
• User area name Tony David Ian John Gary Mo
• Building Services Sum 0 0 0 3 0 2
• Percent 0.00 0.00 0.00 5.56 0.00 2.90
• Cleansing, Catering, Sum 0 1 0 1 0 0
• Percent 0.00 8.33 0.00 1.85 0.00 0.00
• Community Develop Sum 1 0 0 2 0 2
• Percent 3.33 0.00 0.00 3.70 0.00 2.90
• Cultural Services Sum 4 1 3 3 6 9
• Percent 13.33 8.33 16.67 5.56 10.34 13.04
  
• Economic Develop Sum 0 0 0 0 1 3
• Percent 0.00 0.00 0.00 0.00 1.72 4.35
• Education Sum 20 3 14 35 16 31
• Percent 66.67 25.00 77.78 64.81 27.59 44.9
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• Environment Unit Sum 1 0 0 0 0 0
• Percent 3.33 0.00 0.00 0.00 0.00 0.00
• Housing Service Sum 0 0 0 0 0 5
• Percent 0.00 0.00 0.00 0.00 0.00 7.25
• Leisure and Rec Sum 4 2 0 2 1 7

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Report
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The Environment Unit
The Corporate Team
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European Building Badge on Dewsbury Town Hall
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Kirklees Building Badge on one of Kirklees
Office blocks
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Poster campaign to compliment the building badge
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• Summary
• Develop a set of policies
• Set up a framework and management strategy to
  achieve your policies.
• Support from your senior management
• Carry out Market research on what your customer
  needs.
• Re-assess your framework and management strategy
• Human resources Team
• Cost
• Carry out a Best Value exercise with other
  suppliers
• Develop your SLA.
• Marketing
• Develop your Quality Management System (QM)
  procedures and system
• I.T System
• Annual reports
• Review progress, resources and client needs to
  deliver future services

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Energy Efficiency Accreditation Scheme
Issued by the Institute of Energy, Carbon Trust
and the National Energy Foundation