WIBS, ONE-STOP CAREER CENTERS AND THE AMERICAN RECOVERY

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Burlington County Workforce Investment Board

• WIBS, ONE-STOP CAREER CENTERS AND THE AMERICAN
  RECOVERY REINVESTMENT ACT

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AGENDA

• Introduction to Workforce Investment Boards
  (WIBs)
• Vision Goals
• Key Players, Roles and Responsibilities
• How WIBs Operate
• Overview of One-Stop System Career Centers
• Overview of the American Recovery and
  Reinvestment Act

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What is a Workforce Investment Board?

• Workforce Investment Boards (WIBs) are charged
  with the establishment, development and oversight
  of a Workforce Investment System or One-Stop
  system of which the One-Stop Career Center is
  the operational hub.

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Vision

• An Integrated Workforce Investment System that
  is fully responsive to the skill needs of its
  residents in full alignment with the skill needs
  of business.

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Goal 1

• To ensure that the network of educational and
  workforce institutions understand skills that
  businesses need and that those skills are
  embedded in every facet of the design and
  delivery of education and training programs.

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Goal 2

• To have an effective and efficient Workforce
  Investment System that helps residents acquire
  and hone the skills necessary for success in the
  workplace.

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Key Players

• Local Elected Official (LEO)
• Workforce Investment Board (WIB) Committees
• WIB Executive Director/Staff
• One Stop Operator
• One Stop Partners

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Role of the Local Elected Official (LEO)

• Acts as Grant Recipient
• Overall fiscal responsibility
• Draws down funding from State for WIA and other
  programs
• Designates Fiscal Agent however, retains fiscal
  liability to the State
• Appoints members to WIB Board
• Approves Budget
• Accountable for ongoing functioning of the system

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WIB Board Composition
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• Local businesses 51 must be businesses
  representative of employment opportunities
• Community-based organizations and labor
  organizations reflective of needs of community
• Educational entities
• Economic development agencies
• One-Stop partner agencies
• Other organizations

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Workforce Investment Board
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• Roles Responsibilities
• Leadership Policy Development
• Regional Planning
• Business Industry Partnerships
• Policy Planning
• One-Stop Career Center Oversight
• Quality Initiatives
• Oversight

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Leadership Policy Development
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• Actively engage in a Partnership with Freeholders
• Set Policies
• Advocate with federal, state local stakeholders
• Negotiate performance standards with State
• Joint approval of budget
• Leads the development of a Strategic Vision for
  the Burlington County workforce investment system
• Develops policies in support of key issues
• Builds coalitions in support of vision and key
  issues
• Facilitates coordination among key agencies in
  support of a consolidated and effective workforce
  system

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Regional Planning
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• Facilitates development of regional partnerships
• Actively engages in Regional Planning
• Builds networks of employer partnerships based on
  regional industry sectors
• Convenes stakeholders on common issues
• Develops common strategies and programs among
  regional partners

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Business Industry Partnerships
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• Builds networks of businesses in support of
  industry partnerships and programs
• Actively coordinates workforce and economic
  development agendas
• Actively promotes needs of business throughout
  local community
• Promotes industry standards and occupational
  skill requirement to local workforce community
• Develops an active marketing program to inform
  business and industry on WIBs role and One-Stop
  Career Center Services

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WIB Committees

• Executive Committee
• Works closely with WIB Director
• Makes decisions between full board meetings
• Propose overall direction and approach for work
  of the WIB
• Includes WIB chair, committee chairs and may
  include at-large members

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WIB Committees (cont)

• Youth Investment Council
• Required by WIA and State plan
• Establish and implement plan for developing a
  system of youth services to prepare youth for
  further education and employment
• Establish standards for Request for Proposals
• Meet every other month

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WIB Committees (cont)

• One-Stop Partners Committee
• Required by State Plan
• Provide oversight of the One-Stop system (monitor
  performance and enrollments, ensure WIB plans are
  being carried out, mediating disagreements among
  partners)
• Must be comprised of Board members who do not
  represent providers of One-Stop services
• Meet monthly

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WIB Committees (cont)

• Literacy Council
• Required by State Plan
• Provide active leadership engaging community
  stakeholders around local needs and priorities
  for literacy services
• Collaborate to develop comprehensive system of
  supports for developing basic literacy skills of
  residents
• Meet quarterly

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WIB Committees (cont)

• Disabilities Committee
• Required by State Plan
• Ensure that all services are accessible to
  persons with disabilities and that outreach
  efforts effectively reach this population
• Currently, staff participates on an already
  existing Disabilities Committee of the Office of
  Human Services

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WIB Committees (cont)
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• Work First Operations Committee
• Required by local Plan
• Establish and implement plan for developing a
  system of Work First services to prepare public
  assistance recipients for further education and
  employment
• Provide oversight of the Work First system
• Meet Monthly

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Policy Planning Development

• WIB's are responsible for
• Engaging stakeholders in an inclusive strategic
  planning process
• Preparing a comprehensive 5-year strategic plan
  (and updates) that clearly articulates the WIBs
  vision for its local Workforce Investment System
  and the strategies that reflect that vision
• Using the plan as an accountability tool
• Developing an action agenda to implement the plan

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WIB Oversight

• Actively monitor progress of implementation of
  WIB strategic plans
• Monitor Performance of One-Stop Career Center
  system to State performance measures and local
  WIB standards
• Monitor One-Stop Career Center system on
  WIB-based performance standards
• Monitor performance and progress of programs
  approved for funding

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WIB Staff

• Director Staff
• Board development
• Outreach and consensus building
• Strategic planning
• Program design and development
• Performance management and continuous quality
  improvement strategies
• Fiscal procurement and data management
• Design and development of interagency best
  practices in the delivery of One-Stop Career
  Center systems

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WIB Director Staff

• Support Board
• Support the Board and its Committees in carrying
  out its mission
• Develop marketing and other materials
• Community Partnerships
• Develop strategic partnerships to meet local
  needs
• Facilitate community-wide planning
• Act as WIB spokesperson within the community
• Planning and Budgeting
• Prepare, review, analyze and present strategic
  and workforce plans
• Oversee development of master budget

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One-Stop Career Centers

• Characteristics of a High-Performing One-Stop
  System
• Integrate common functions carried out by most
  programs (i.e. outreach marketing, orientation,
  assessment and career planning)
• Provide a comprehensive continuum of services
• Customer-driven

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One-Stop Career Centers

• WIB has primary responsibility for setting the
  strategic direction for the One-Stop System and
  for providing appropriate oversight to ensure
  that the system is meeting its performance
  objectives.
• Identify One-Stop Center and One-Stop System
  services
• Designate the One-Stop Operator
• Identify One-Stop Partners
• Negotiate MOUs
• Develop customer-driven, comprehensive and
  integrated One-Stop System

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One-Stop Career Center Services

• Core Services
• Self-directed or staff-assisted services to
  facilitate match between a worker and a job
• Access to job leads, office equipment,
  information about support services and training,
  assessment tools, career planning, labor market
  information
• Intensive Services
• One-on-one support
• Serves individuals who need additional assistance
  to become job-ready

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One-Stop Career Center Services
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• Training Services
• Occupational Skills Training
• On-the-Job Training
• Skill Upgrade Training
• Job Readiness Training

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Who Does What?

• One-Stop Operator
• Works with Partners and others to implement the
  WIBs strategic policies and direction
• Coordinates local agencies to provide services
• Accountable to WIB
• One-Stop Partners
• Mandated involvement
• Accountable to WIB and to partner agencies

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One-Stop Operator

• Partner Coordination
• Lead One-Stop Management Team
• Facilitate information-sharing between Partners
• Facilitate resolution of program and coordination
  issues between Partners
• Serve as liaison between the One-Stop Partners,
  the WIB and the State
• Operational Planning and Development
• Develop annual Operations Plan and budgets
• Facilitate the development of coordinated,
  integrated and non-duplicative services through
  the One-Stop

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One-Stop Operator (cont.)

• One Stop Operations Management Oversight
• Coordinate day-to-day activities and operation of
  One-Stop Career Center
• Provide guidance to staff and Partner agencies in
  carrying out One-Stop functions
• Conduct ongoing monitoring of One-Stop services
  to ensure adherence to federal and state
  regulations and performance standards established
  by the WIB

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One-Stop Operator (cont)

• Performance Management
• Establish data collection and management systems
  that track, project and evaluate One-Stop
  services
• Prepare, analyze and submit reports to WIB,
  State, etc.
• Continuous Improvement
• Continually evaluate One-Stop Center processes,
  customer flow, etc.
• Develop and implement process improvement plans

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One-Stop Operator (cont.)

• Contract Administration Monitoring
• Coordinate/conduct procurement purchasing in
  coordination with Fiscal Agent
• Monitor contracts
• Employer Outreach
• Develop and implement a coordinated business
  outreach strategy
• Community Outreach
• With One-Stop Partners, develop and implement
  community outreach and marketing strategy
• Identify and develop strategic partnerships to
  support One-Stop Career Center services

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American Recovery Reinvestment Act (ARRA)
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• Signed into Law February 17, 2009
• Burlington County Workforce Investment Area
  received 1,285,425 in ARRA funds to serve
  Dislocated Workers, Adults and Youth.
• 198,825 in Youth funds were spent on a Summer
  Youth Jobs program for an expanded youth
  population aged 14-24.
• The Adult and Dislocated Worker funds will serve
  approximately 270 additional customers through
  Individual Training Accounts (ITAs)

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American Recovery Reinvestment Act (ARRA)
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• Green Energy Job Training Initiatives
• Workplace Readiness Skills Training
• Occupational Skills Training