Relationship Management in Competitive Environment for Organizational Growth

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GENERAL BANK MANAGEMENT Technology
Management (MODULE C )
By Onkar Nath Sir SPBT College MUMBAI
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• Introduction to Information Systems
• Systems Development Life Cycle
• SDLC1 Planning Analysis
• SDLC2 Design
• SDLC3 Implementation
• SDLC4 Operations Maintenance
• Types of Information Systems
• Transaction Processing System
• Management Information System Structure
• Top Overall Report
• Middle Comprehensive Report
• Lower Detailed Report
• Decision Support System

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• Essential Characteristics of DSS
• Broad-based approach to supporting decision
  making
• Human/machine interface where human retains
  control over the decision making process
• Support decision-making for solving structured,
  semi- structured and unstructured problems
• Utilization of appropriate mathematical and
  statistical models
• Query capabilities to obtain information by
  request- interactive mode
• Output directed to organization personnel at
  all levels
• Integrated subsystems
• Comprehensive database
• Easy-to-use approach
• Adaptive system over time

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• Project Management
• Building Data Centres
• Centralised Data Environment
• Decentralised Data Environment
• Database Management systems
• DBMS Concepts
• Data redundancy and inconsistency
• Difficulty in Accessing data
• Integrity Problem
• Atomicity Problem
• Concurrency Problem
• Security Problem
• Relational Database
• Query Language Structured
• ORACLE

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DATA WAREHOUSING AND DATA MINING

• Data Warehouse Architecture
• It is a way of representing the overall structure
  of data, communication, processing
  presentation that exists for end user computing
  within the enterprise
• Data Warehouse Options
• Scope of Data Warehouse
• Data redundancy
• Types of end user
• Developing Data Warehouses
• Data Mining
• OLAP

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IT APPLICATIONS AND BANKING

• BANKING SOFTWARE
• Integrated Banking System
• Centralized Banking Solution
• Features of an Online Banking Web Site
• IT Services in Banking Vendor Selection
  Retention Criteria

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ELECTRONIC CLEARING SETTLEMENT SYSTEMS

• MICR/OCR Clearing System
• Debit Clearing System
• Credit Clearing System
• Real Time Gross Settlement (RTGS)
• Structured Financial Messaging System (SFMS)

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The Indian RTGS System is based on Y topology
and a credit push model
Sending Bank
Receiving Bank
IFTP Central Processor
IAS 3. Settlement
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PLASTIC MONEY

• Credit Cards
• Debit Cards
• Smart Cards

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ELECTRONIC COMMERCE BANKING

• Dimensions of E-business
• Electronic Commerce
• E-commerce Building Blocks
• E-banking
• The Call Centre
• EBPP

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NETWORKING SYSTEMS

• DATA COMMUNICATIONS
• Electronic Mail
• Internet Connectivity
• Local Area Networking
• Remote Access Services

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WAN TECHNOLOGY OVERVIEW

• Frame Relay Overview
• ISDN Overview
• ATM Overview
• VSAT Network System

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TCP/IP AND INTERNET

• The layers of the TCP/IP Reference Model
• Makes the internetwork possible by providing
• common services over the diverse set of
  under laying protocols and physical network
• hardware.
• Four layers viz Application, Transport, Internet
  and host to Network layer One layer is not
  specified.
• IP Addressing
• A Unique identifier to node
• Four Octet (192.168.100.1)

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INFORMATION SYSTEM SECURITY AUDIT

• COMPUTER SECURITY
• Physical Security
• Logical Security
• Network Security
• Biometric Security

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• COMMUNICATION SECURITY
• Cryptography
• Digital Signature
• Public Key Infrastructure
• Certification Authority

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• DISASTER MANAGEMENT
• Disaster Avoidance
• Disaster Recovery
• Business Continuity Planning
• Disaster Recovery Planning

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• INFORMATION SYSTEM AUDIT
• The Concept
• System Audit Procedures
• System Audit Security
• Cyber Law

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Thank You
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Decision Support System
Computer Decision Making Programs
Data base
Historical and current status reports
User input What if questions
CRT Terminal
Projected reports
Recommended courses of actions
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IT Risks and Information Systems Security in banks
Competitors, Adversaries
Human Errors, System Bugs
Hackersetc.
Acts of God
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Core Banking - Architecture

• BACKUP SITE
• (Hyderabad)

DATA CENTRE (Belapur, Mumbai)
WIDE AREA NETWORK BACKBONE
Delhi
Kolkata
Hyderabad
OTHERS.
Chennai
Chandigarh
Mumbai
Branch
Branch
Branch
..
Branch
Branch
Branch
Branch
NBO
Z.O
R.O
Branch
Branch
Branch
Call Centre
Internet Banking
Tele-banking
KIOSK
ABB
ATM