Training Parents to Partner

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Training Parents to Partner

• The Family Academy

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• System of Care Principles and Foundation
• Parents as their own Case Managers.
• Parents as Partners in the Education system
  including IEP, 504 and Behavior planning
• Navigating the system
• Strength Based Planning
• Family Culture
• Communication, Mediation and Negotiation skills

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System of Care Principles

• Child Centered
• Family Focused
• Collaborative
• Culturally competent
• Coordinated
• Cost Responsive
• Community based
• Comprehensive and Accessible

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Key principle There should be an integrated,
coordinated assessment across child-serving
systems so that families do not have to undergo
multiple assessment processes, retelling their
stories repeatedly. In addition, system of care
principles call for assessments to be
comprehensive encompassing an ecological
perspective across life domains individualized,
and culturally appropriate.
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Key Principles A key principle of systems of care
is that screening, assessment, and evaluation be
strengths and resources-based and not just needs
driven, as is typically the case in traditional
service delivery, and that they take into account
both the child and his or her familys strengths,
resources, and needs.
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Making Plans Fit the Family

• Multiple plans may conflict
• Too many goals
• Confusion about responsibility
• Using teams to make decisions

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Defining Cultural Relevance
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Wheeeeeeuw?
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• We believe that the family defines its own
  culture.
• We believe that services should be
  child-centered, family-driven, strength-based.
• We believe the family will define what
  appropriate interventions for the child or family
  should look like.
• We want you to ask what is in the best interest
  of my child or my family?

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Finding the Family Culture and Identifying
Appropriate Interventions

• What does this family bring to the table?
• What are the values, beliefs and strengths?
• What needs are unmet?
• How does this family see getting the needs met?
  (Brainstorming)
• What has worked in the past?

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Defining Culture Competence

• You bring with you your own history, your own
  values, your own ideas and your own interests.
• Failure to be aware of how this affects SERVICES
  may create conflict.
• CONFLICT
• Noun. A battle clash a disagreement of
  ideas, or interests

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Communication

• Also Mediation and Negotiation Skills

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Communication requires skills

• Listening
• Speaking
• Observation
• Interpretation
• Writing
• Emotional recognition
• Problem solving

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New Frontiers for Families seeks to Empower
Families to Succeed, through Education and
Advocacy. Vision Children with complex needs
and their families living in rural and frontier
Communities will have the services and supports
needed to live at home in a mutually Beneficial
relationship with other family members, progress
through school, and Participate positively in
their community.
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Facilitator Data

• What is a Family Facilitator A parent or
  caregiver who has navigated the system on behalf
  of a child and who acts as a cross agency
  coordinator who assists the family as a guide,
  i.e. They have navigated that trail.

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• Caregiver Report (n154)
• About Family Facilitators/Advocates (FF/A)
•  (FC SW Sites)
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• 84 - Have had a Family Facilitator/Advocate
  (FF/A) at some time.
• 17 times - Average worked with FF/A in 6 month
  period.
• 36 minutes - Average time worked together each
  time.
• 10.7 hours per family - Average time worked with
  FF/A over 6 months.
• 87 - It was just about the right amount of
  time
• 61 - Had a Family Facilitator/Advocate that met
  their childs need and/or the needs of their
  family (Very well or Extremely well)

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• Kinds of assistance received by over 80 of
  families included
• Encourages you to call when you need someone to
  listen to your family's issues.
• Organizes /or attends Family Team wraparound
  meetings .
• Offers you the caregiver emotional support /or
  suggestions to handle problems.
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• Over two-thirds of caregivers rated as
  Excellent the following types of assistance
• Helped you through a crisis.
• Encourages you to call when you need someone to
  listen to your family's issues.
• Arranges transportation or helps with vehicle.

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Agency Staff ReportAbout FF/A(FC SW Sites)

• n 57 (staff having experience working with
   FF/A)
• 75 - when a FF/A is present, the meeting is more
  positive for families
• 72 - service have a more strength-based approach
  when a FF/A is involved
• 91 - service effectiveness is increased with
  the participation of FF/As
• 82 - FF/A made my job easier (to meeting the
  child and familys needs)
• 74 - Partner best describes the staffs
  working relationship with FF/As