Module 3 Engagement techniques 3b Running a SP Workshop

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Module 3Engagement techniques3b Running a SP
Workshop
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Whats in Module 3b

• Why organise a SP workshop?
• Planning the workshop
• Facilitation techniques
• Working session

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Why a workshop?
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What is a workshop good at?What is a workshop
not good at?
?
Think of situations where they have/ should have
been used
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Why workshops?

• To present information and exchange views on
  specific aspects of an initiative/ project
• To expose the views of different stakeholder
  groups and provide an opportunity for discussion
• To define issues, plan activities, evaluate
  options, explain technical material or develop
  solutions when problems need to be resolved

Source DWAF
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Workshops can provide forums to reach
conclusions But this will only be the case if
a representative sample of relevant stakeholders
is brought together
!
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Planning the workshop
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Important steps

• First clearly define the objectives of the
  workshop. It will then be easier to decide on the
  issues to cover and methods to use
• Pay attention to what language will be used and
  if necessary organise an interpreter
• Plan for methods to include stakeholder groups
  who are not participating, as well as to deal
  with potential conflicts
• Round or semi-circular sitting formats are more
  conducive to productive discussions

Sources DWAF, SAIEA
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Things to remember

• Be a good listener!
• Explain the initiative/ project and what it means
  in the local context
• Let each stakeholder group select a
  representative. Provide representatives with
  sufficient information that can be distributed
  back to the stakeholder group and encourage them
  to inform their group regularly.
• Let the stakeholders present their current needs
  and future vision of the issue under discussion.

Source DWAF
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What kind of facilitation?How to ensure equal
input from all participants?
?
Think of facilitation approaches that you think
can be successful
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Allow participants to
!
analyse plan learn implement reflect monitor
by themselves
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Creative visualisation
Use communication techniques that use creative
visualisation and help dialogue

• flipcharts
• slides
• ZOP cards
• ...

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Source www.loosetooth.com
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Be a good listener

• Engage in active listening
• If you hear somehing you disagree with, do not
  respond by arguing
• Engage in effective questioning
• Periodically summarise what you have heard
• Reframe where appropriate
• Acknowledge what you have heard
• Tell them what you have heard

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Facilitation techniques
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Lets think of different types of SP workshops
To set goals... To capture knowledge... To manage
conflict/ reach consensus...
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What participatory techniques can you use to set
goals?
List some ideas based on your experience in SP
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Setting goals
Strategic visioning facilitators ask
stakeholders to visualise a picture of desirable
future states. The group develops imagery and
stories about this future, and works backwards to
understand the journey that could carry people to
that vision. Theory of constraints identify
factors that are limiting a process from
achieving its goals, develop a solution to the
problem, and get the individuals to invent the
requisite changes for themselves.
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?
What participatory techniques can you use to
capture knowledge?
List some ideas based on your experience in SP
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Capturing knowledge
Venn diagram
Brainstorming
Mapping
Transect walks
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?
What do you do when different views are aired or
conflict situations arise?
Think of situations where this has happened and
what approaches were used
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Managing conflict
Role-playing stakeholders act out characters in
a predefined situation, followed by an evaluation
and discussion of the interaction. Simulation
games exercises that simulate project
decisions. Trade-off games use a model of a
real situation with real constraints (time,
budget, resources) and require individuals to
make choices based on their priorities.
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Goal setting
Capturing knowledge
Conlfict management

• Strategic visioning
• Theory of constraints

• Drama
• Brainstorming
• Seasonal calendar
• Case studies and stories
• Venn diagram
• Mapping

• Role-playing
• Simulation games
• Trade-off games
• Collaborative problem-solving
• Negotiation
• Mediation
• Conciliation
• Arbitration

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Scenario working session

1. Decide why a stakeholder workshop would be
   relevant and define clear objectives for it.
2. Assign roles for the stakeholder workshop, where
   one specific facilitation technique will be used
   to capture knowledge the card sorting technique.
   One person will be the facilitator, and all the
   others will represent the different stakeholder
   groups previously identified.
3. On separate cards, all participants should write
   their own ideas and concerns relating to the
   management and conservation of the marine and
   coastal habitats of the region. Write 3 issues in
   separate cards.
4. The facilitator will help to sort and group the
   cards on the board. Draw conclusions on what
   needs to be considered and further investigated
   in the management process.
5. Discuss the usefulness of the facilitation
   technique used in this case and what could have
   been done differently.