Organizational Behavior

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Organizational Behavior
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Organizational Attitudes Behavior

• Organizational Attitudes
• Job Satisfaction
• Organizational Commitment
• Job Involvement
• Organizational Justice
• Organizational Behavior
• Organizational Citizenship Behavior
• Workplace Violence

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Why Do We Study Attitudes?

• Are attitudes important?
• Criteria for evaluating the impact of employee
  attitudes
• Job Performance
• Turnover
• Absenteeism
• Organizational Citizenship Behavior?

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Organizational Citizenship Behavior

• Altruism
• Conscientiousness
• Courtesy
• Sportsmanship
• Civic Virtue

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Factors Influencing Attitudes and Behavior

• Personality
• Big 5
• Situational Characteristics
• Job Characteristics
• Organizational Characteristics
• Leadership
• Supervisor/Manager Behavior

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Job Satisfaction

• Facet Satisfaction
• Pay
• Coworkers
• Involvement
• Opportunities for Advancement
• Supervisor
• Global Satisfaction

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Job Satisfactions Impact on Behavior
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Situational Antecedents of Job Satisfaction

• Providing adequate training
• Reward/Recognizing employees
• Supporting innovation
• Employee involvement in decision making
• Inspiring communicating a shared vision
• Trust in management
• Supervisor-employee fit

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Organizational Commitment

• Components of commitment
• Affective
• Normative
• Continuance

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Organizational CommitmentsImpact on Behavior
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Job Involvement

• Job Involvement vs. Work Involvement
• Job Involvement - function of how much current
  job can satisfy needs
• Work Involvement - belief about the value of work
  in ones life

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Job Involvements Impact on Behavior
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Situational Antecedents of Job Involvement

• Focuses on the jobs ability to satisfy certain
  psychological needs
• Sense of meaningfulness
• Control of work processes
• Feedback about accomplishments
• Personal growth development
• Supportive relationships

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Organizational Justice

• Distributive Justice
• Equity distribution
• Equality distribution
• Need distribution
• Procedural Justice
• Input
• Structure

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Organizational Citizenship Behavior

• Altruism
• Conscientiousness
• Courtesy
• Sportsmanship
• Civic Virtue

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Determinants of OCB
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Big 5 Personality Traits
Agreeableness
Conscientiousness
Neuroticism
Openness to Experience
Extraversion
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Organizational Culture

• A system of shared meanings that result in the
  way we do things around here.
• values
• norms
• attitudes
• beliefs
• managerial style

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