Supporting Students in the 21st Century!

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• Supporting Students in the 21st Century!
• WellBeing_at_UEL.ac.uk
• John McCarthy (john.mccarthy20)
• Justin Miller (uel_justin)
• Fay Kalapoda (uel_fay)
• Rute Soares (ruteuel)

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Agenda

• Who are we?
• What do we do?
• Whats technology got to do with it?
• Text
• Skype
• Blogs

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Stratford Campus
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Docklands Campus
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Student Health WellBeing Team
ISC
CRITICAL INCIDENT TEAM
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Wellbeing What do we do?

• Initial Support Consultations (ISC)
• Critical Incident Team (CIT)
• Time-Limited Counselling (TLC)
• Student Workshops
• Referrals (Internal / External)
• Staff Training
• Staff Consultations
• Information Gathering / Sharing

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Booking an ISC

• In-Person
• Phone
• Student Services
• Docklands x7611
• Stratford x4440
• Email
• wellbeing_at_uel.ac.uk
• Text
• ISC to 07624804918
• (only texts, no voice calls)
• Skype
• uel_wellbeing
• uel_isc
• uel_counsellor

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Txttools

• Overview What is it?
• To text or not to text?
• Appointment Reminders
• Advertising Workshops
• Check-in System
• Some other potential uses?

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Overview what is it?

• Virtual mobile phone that operates like email
  07624804918 (text only no voice)
• Browser based application (www.txttools.co.uk)
• Send / Receive texts anywhere in the world for
  same cost
• Schedule texts immediately or schedule for
  delivery
• Texts can be forwarded to email / mobile phone
• Create rules by keywords / mobile numbers
• ISC
• Exam

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To text or not to text

• Booking appointments
• Students text ISC
• Appointment reminders
• To lower no-show rates
• Advertising Workshops
• Exam Stress Staff WellBeing
• Mass communication with certain groups
• Students affected by earthquake in China
• Check-in System for TLC _at_ UEL
• Protects anonymity
• Saves valuable time

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Some other potential uses?

• Interactive component of groups
• Healthy Eating Text a food diary exercise
  difficulties
• Anxiety / Depression Thought Logs
• Assigning homework
• Writing prompts,
• Inspirational quotes
• Receiving questions during lectures
• Late arriving students
• Text LATE to ???

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Case Study- Late Students
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Skype

• What is Skype?
• Skype or Hype?
• Skype 4 Staff / Skype 4 Students

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What is Skype?

• Launched in 2003
• It is a peer-to-peer (P2P) communications
  software application
• Video 1 2 1
• Audio up to 10 at a time
• Chat up to 50 at a time
• Available in 28 languages
• A Skype account is absolutely free

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Skype or Hype?

• Free world-wide voice / video calls between Skype
  users
• Easy multi-person conferencing
• Easy file sharing
• Skype on your 3 phone / iphone (wifi)

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Skype 4 Staff _at_ UEL

• Confidential communication in an open-plan office
  via chat
• Video meetings across campuses
• Reduce emails drastically
• Synchronous Communication
• Panic Button and / or Critical Incident Team
  (CIT) notification
• Video Supervision / Consultation for Counsellor

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Skype 4 Students _at_ UEL

• ISCs for Distance Learners
• Video / Chat Counselling (or both!)
• Enabling access for disabled students

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Use of Technologies to deliver advice

• Interactive healthy lifestyle module
• Blog

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Interactive UELPlus Module

• UELPlus

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Our Blog!...
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...and to exchange ideas with colleagues...

• ÜWBI
• University WellBeing Initiative
• Join us! If interested, send an email to
• wellbeing_at_uel.ac.uk

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• Thank you!

• Any Questions?