Title: Evaluation of the Mentoring program for small and medium businesses in Israel
1Evaluation of the Mentoring program for small and
medium businesses in Israel
- State of Israel
- Ministry of Industry, Trade and Labor
2The Mentoring program
- Objective Profitability , revenues, management
skills - Population Up to 100 workers in the fields of
industrial production, commerce and business
services. Small up to 5 workers. Medium 5
to 100 workers. - Program Up to 20 consulting hours for small
business. Up to 150 for medium business.
subsidizing 75 of the consulting hour cost
(aprox. 65).
3The Businesses - Industry
Small Medium Total Mentoring Total BUS Sec
100 100 100 100 Total Bus.
12.3 28.1 15.3 13.3 Ind. production
2.1 2 2.1 13.8 construction
21.5 12 19.7 19.7 Business svcs
19.3 29 21.2 18.5 Trade
2.3 4 2.6 3.6 Agriculture
1.8 3.2 2.1 8.4 Transportation Communication
10.4 6.9 9.7 1.3 Education
8.6 2.7 7.5 5.1 Community SRV.
5.6 6.2 5.7 6.8 Accommodation
0.3 0.5 0.4 4.6 Financial SRV.
15.8 5.4 13.8 4.9 Health and Welfare
4The Businesses Number of Employees
Small Medium Total No. of emp.
100 100 100
50.7 0.1 41.3 1
25.4 0.4 20.7 2
23.5 0.1 19.2 3 to 4
0.3 58.3 11.1 5 to 10
0 41.1 7.7 11
2.6 15.5 5.3 Average
5The Businesses Business Life Span
Small Medium Total Age (years)
100 100 100
0.2 0.8 0.3 1
10.1 4.1 9 2
18.5 7.5 16.5 3
30.7 20.3 28.8 4 to 5
22.2 28.7 23.4 6 to 10
18.3 38.5 22 11 and over
7.7 12.8 8.8 Average Age
6Motivation and Main Scope of the Mentoring Program
Motivation
Main Scope
7Evaluation Program
- Evaluation Methodology
- Collected Parameters (development, performance,
management skills) - Efficiency Criteria
- Surveys Population
- Sample
- Data Collection
- Questionnaire
8Profitability Mentoring and Control Groups
Mentoring group
Difference After the program Before the program
34.1 71.7 37.6 Profitable
24.3- 17.9 42.2 Brake-even
9.8- 10.4 20.2 Loss
Control groups
Outside control group Outside control group Outside control group Inside control group Inside control group Inside control group
Difference After Before Difference After Before
4 67.9 63.9 24.7 81.6 56.9 Profitable
2.8- 23.3 26.1 19.6- 11.3 30.9 Brake-even
1.2- 8.8 10 5.1- 7.1 12.2 Loss
9Profitability Added Value
Added Valued Added Valued Difference Difference Difference
Control Ot. Control In. Control Ot. Control In. Mentoring
30.1 9.4 4 24.7 34.1 Profitable
-21.5 -4.7 -2.8 19.6- 24.3- Brake-even
-8.6 -4.7 -1.2 5.1- 9.8- Loss
10Income Added Value
Added Valued Added Valued
Control Ot. Control In. Control Ot. Control In. Mentoring
3.3 14.7 61.4 50 64.7 Increase
0.8 -12.3 23.7 36.8 24.5 No change
-4.1 -2.4 14.9 13.2 10.8 Decrease
11Employment Added Value
Added Valued Added Valued
Control Ot. Control In. Control Ot. Control In. Mentoring
-6.3 4.1 38.4 28 32.1 Increase
11.2 -1.3 50.7 63.2 61.9 No change
-4.9 -2.8 10.9 8.8 6 Decrease
12Management Skills Added Value
Added Valued Added Valued Difference Difference Difference
Control Ot. Control In. Control Ot. Control In. Mentoring
16.5 16.2 52.2 52.5 68.7 Cash flow
18.3 10.5 14.8 22.6 33.1 Debt to bank and sup.
11.3 22.8 56.5 45 67.8 Number of costumers
10.3- 6 34.6 18.3 24.3 Number of geo. Markets
6.2- 14.4 44.5 23.9 38.3 Range of products and services
25.4 23.7 47.6 49.3 73 Overall business condition
19.2 29.6 40.7 30.3 59.9 Marketing
30.1 34.1 38.5 34.5 68.6 Management
14.3 18.5 41.2 36.9 55.4 Average
13Management Skills Internal Added Value
Internal Added Value Mentoring Effect Improved
Mentoring Mentoring Mentoring
32.5 47.3 68.7 Cash flow
8.6 26.0 33.1 Debt to bank and sup.
19.5 28.7 67.8 Number of costumers
4.2 17.3 24.3 Number of geo. Markets
10.8 28.3 38.3 Range of products and services
29.1 39.8 73.0 Overall business condition
26.2 43.7 59.9 Marketing
37.0 54.0 68.6 Management
19.1 34.4 55.4 Average
14Satisfaction of the Businesses
Average less than average Good Excellent
21.5 13.3 65.1 Professional level of the Mentor
16.8 11.9 71.4 Commitment of the Mentor
19.2 11.2 69.6 Communication skills of the Mentor
28.0 13.3 58.7 Overall satisfaction from the Mentoring program
15Evaluation Program Problems and Points for
discussion
- Distance from the data
- Lack of numerical data
- Survivability