Housekeeping Management - PowerPoint PPT Presentation

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Housekeeping Management

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Housekeeping Management Staffing and Scheduling Fixed & Variable Staff Defined Fixed staff: those that must be filled regardless of the volume of business Ex ... – PowerPoint PPT presentation

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Title: Housekeeping Management


1
Housekeeping Management
  • Staffing and Scheduling

2
Fixed Variable Staff Defined
  • Fixed staff those that must be filled regardless
    of the volume of business
  • Ex
  • Executive housekeeper
  • Assistant executive housekeeper
  • Supervisors
  • Department clerk
  • Variable staff those positions whose hours are
    determined by the amount of business
  • Ex
  • Room attendants
  • Housepersons
  • Inspectors
  • Lobby attendants

3
Staffing Guide
  • Tools that help the executive housekeeper
    determine
  • total labour hours
  • number of employees
  • and estimated labour expense required

4
Steps to Developing Staffing Guide
  • Determine the total labour hours for positions
    that must be scheduled at each occupancy level
    (multiply productivity standard by number of
    occupied rooms)
  • Determine the number employees that must be
    scheduled to work at each occupancy level.
    (Divide the number of occupied rooms by the
    productivity standard)
  • Calculate the estimated labour expense required
    to operate the housekeeping department at each
    occupancy level. (multiply the total labour hours
    by the average hourly rate for employees)

5
Tips for Developing Employee Work Schedules
  • Schedules should
  • Cover a full work week
  • Be posted at least three days before the work
    week begins
  • Indicate days off, vacation time, and requested
    days off
  • Be reviewed daily in relation to occupancy data
  • Note any changes directly on the posted copy
  • Be used to monitor attendance

6
Scheduling Storm Activity
  • As a class brainstorm a list of scheduling
    problems
  • In small groups, discuss solutions to the
    problems.
  • Record and share your solutions with the class

7
Alternative Scheduling Techniques
  • Part time employees
  • Flexible work hours
  • Compressed work schedules
  • Job sharing

8
Assignments
  • AYL 10.3
  • Workbook 10.3
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