Dell Canada Account Team Your dedicated account team wants to provide you the highest possible level of service

1
Dell Canada Account TeamYour dedicated account
team wants to provide you the highest possible
level of service
Training and Certification Tony Hoff Manager
Dell Training Services 416-758-2375 Tony_Hoff_at_Dell
.com
Carlo Cipolla Inside Sales Rep [phone]
press 1, 1, 2473 Fax [phone] Carlo_Cipo
lla_at_dell.com
Chris Milne Account Executive Office - (604)
921-1470 cell -[phone] Fax
1-800-561-6054 Chris_Milne_at_dell.com
PREMIER PAGES www.dell.ca -gt Premier
Login Michael Sutton, Premier Page
Consultant 1.800.387.5752 ext 2360 Michael_Sutton_at_
Dell.com Premier Page Help Line 1.877.542.3355
Your Dedicated Dell Virtual Sales Team
Advanced Systems Group Your Dedicated Enterprise
Server and Storage Sales Specialist
Post Sales Service Support

• Service Technical Support
• For your immediate service needs,
• contact Dell Support at one of the following
  numbers
• Technical Support Customer Care    
  1-800-387-5757
• Technical Support for Dell Printers     
   1-877-335-5767
• Gold Technical Support (Client)          
  1-866-876-3355
• Gold Technical Support (Enterprise)
  1-800-945-3355
• Note Must have service tag number from unit.

Software and Peripherals Your Dedicated
Licensing, Dell and non-Dell Peripherals
Specialist
Michael Mongelli Electronics and Peripherals
Specialist
1-800-387-5752 x 5460Michael_Mongelli_at_Dell.com
416.917.5729 (mobile) Neil_Chartrand_at_dell.com
For Service Issues Please escalate to the Dell
Canada SAM Team at 866-397-7553 (M-F, 800am -
800pm EST, excluding holidays) or the Dell
Canada SAM Team mailbox CA_SAM_at_dell.com
Neil Chartrand Printer Specialist
Dell Professional Services Your Dell
Consulting, Data Centre Designs, Facility
Planning Specialist
Dell Customer Care

1-800-387-5757 Options 1,4,2. Ext
4417822 CA_CustomerService_Public_at_Dell.com http
//support.ca.dell.com
Customer satisfaction issues Missing or broken
components and delivery problems Technical
Manuals, warranty info, download drivers and more
Dell Financial Services Your Dell Financing and
Leasing Specialists
Dell Parts Department For Dell parts not
available through your dedicated sales
team Please have system service tag number
ready Call 1.866.440.3355
Sales Management Team
John Armstrong Regional Sales Manager 416-859-1699
or John_G_Armstrong_at_dell.com
Kim Mcnaughton Inside Sales Manager 1-800-326-4558
ext. 2371 or kim_mcnaughton_at_dell.com