Quality Indicators: Developing Indicators your turn - PowerPoint PPT Presentation

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Quality Indicators: Developing Indicators your turn

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Chair, Clinical Microbiology Proficiency Testing program, ... Histology/Cytology correlation. Critical Value alert. Security breach. Post-analytic Phase: ... – PowerPoint PPT presentation

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Title: Quality Indicators: Developing Indicators your turn


1
Quality IndicatorsDeveloping Indicators your
turn
Part C
  • Michael A Noble
  • Professor
  • Medical Microbiology and Infection Control,
    Vancouver Coastal Health
  • and
  • Chair, Clinical Microbiology Proficiency Testing
    program,
  • Chair, Program Office for Laboratory Quality
    Management
  • Department of Pathology and Laboratory Medicine
  • University of British Columbia

2
PresentingQuality Indicator Information
3
Creating Composite Quality Indicators
25
1
2
  • Identify individual components
  • Weight the components
  • Define Limits
  • Measure and Combine
  • Monitor for trend

3
4
5
4
Quality Indicators Workshop
  • Pre-analytic phase
  • Examples
  • Monitoring specimen collection
  • Monitoring specimen transport
  • Monitoring specimen accessioning
  • Analytic Phase
  • Examples
  • Non-conforming procedures
  • Histology/Cytology correlation
  • Critical Value alert
  • Security breach
  • Post-analytic Phase
  • Examples
  • Monitoring time to report
  • Monitoring report error (text)
  • Monitoring report recipient error

Personnel Effectiveness Examples Accidents and
Injuries Total CE hours Monitoring safety Client
Satisfaction Examples Patient satisfaction Physic
ian satisfaction Public awareness
programs Quality System Examples EQA
monitoring Internal audit monitoring Procedure
manual monitoring
5
Now its Your Turn
  • Each Table will create 3 Indicators
  • Describe the Setting
  • Set your objective
  • Define your Methodology
  • Set your Limits
  • Determine the best Presentation
  • Define your Interpretations and Limitations
  • Set an Action Plan
  • Each table will present their Indicators.
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