3 VideoNet

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3 VideoNet

• Malcolm Wollaston
• Manager Global Telecommunications
• St. Paul 224-4N
• mwollaston1_at_mmm.com
• Global Crossing Forum
• May 22 - 24, 2001

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Snapshot of 3

• 16 Billion Multi-National
• 50,000 Products
• 75,000 Employees
• Operating in 70 Countries Producing 55 of Sales

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3 VideoNet

• History
• Mid 1980 - St. Paul - Austin - Washington
• 1/4M Systems
• 1,000s Per Hour
• 1990 Picturetel Systems 50-75,000 to Buy
• 16 Systems in U.S.A.
• 1991 - 1995 Expansion to Europe and Asia
• 130 Systems by 1995

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3 VideoNet

• History
• 1996 3M Involvement with PolyCom(VSD/AMS)
• Up To This Time Operated In-House By 3M. 66
  Successful
• 1997 Outsourced to Picturetel on 3 year contract
  to September 2000 rose to 92 successful by 2000.

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3 VideoNet

• History
• 1998/1999 Polycom systems introduced 3M Branded
• Below 3,000
• 100 Deployed
• Total now 225 systems in 40 plus countries
• Mid 1999 3M exits VSD/AMS PolyCom Systems now
  10,000 - 15,000 Dollars

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3 VideoNet

• History
• 2000 RFP (Request For Proposal) issued March. 16
  Potential suppliers. Global Crossing awarded
  contract for 3 years January 1, 2001 - December
  31, 2003.

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3 VideoNet

• Statistics
• Up to 1,000 Video Conferences per month
• up to 1,500 reservations per month
• 50 are changed (up to 5 times)
• 25 are cancelledTHIS IS NOT A SIMPLE
  TASK!!!!Nor is it on a small scale

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3 VideoNet

• Where Do We Have Systems?

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U.S. 3M Video Conferencing Availability
St. Paul, B209 - Corp. St. Paul, B218 - Non
Woven St. Paul, B275 - Pharm. St. Paul,
B220-4E-Intl St. Paul, B220 - Legal 1 St. Paul,
B220 - Legal 2 St. Paul, B220 - 14W St. Paul,
B220 - 14E Boardroom St. Paul, B223 - ASD St.
Paul, B223 - SOSD(1)
-SOSD (2) St. Paul, B223 -6S Perform. Mat. St.
Paul, B223 - 5N Consumer St. Paul, B223 - 4E
Consumer St. Paul, B223 - 6S - SMMCR St. Paul,
B224 - IT Ed St. Paul, B224 - 4N Media Rm St.
Paul, B224 -5S Intl IT St. Paul, B224 - 4E IT
Exec St. Paul, B225 - Corp. St. Paul, B225 Port
1 St. Paul, B225 Port 2 St. Paul, B225 - SSS St.
Paul, B225 - ETAC St. Paul, B235 - Corp. St.
Paul, B235 - AEPS Lab St. Paul, B235 - MTC St
Paul, B235 - OHES St. Paul, B236 - Specialty
Mat. St. Paul, B251 A 334 St. Paul, B260 -
FOETC St. Paul, B275 - Corp. St. Paul, B275 - 2SE
Dental CR St. Paul, B251 - A334
Hutchinson, MN Irvine, CA Knoxville, IA Livonia,
MI -Erie Rm - Great Lakes
Theater -Livonia (Main Rm)
-Michigan Rm Los Angeles, CA -Room
A -Room B Menomonie, WI Milwaukee,
WI Monrovia, CA Nevada, MO New Ulm,
MN Northridge, CA Ontario, CA Park Rapids,
Wonewok Petaluma, CA Phoenix, AZ Prairie Du
Chien, WI Salt Lake City, UT San Jose, CA
EMC Silver Spring, MD Springfield, MO St. Paul,
B2 - Abrasive St. Paul, B42 - Corp. St. Paul, B60
- Mendota Hts. St. Paul, B201 - Corp.
Aberdeen, SD Alexandria, MN Ames, Iowa Atlanta,
GA Atlanta, GA HIOB Austin, A130-1N-31D Austin,
A130-5N-40G Austin, A130-5N-40F Austin,A146-3S-72/
80 Austin, ADL Lab Austin, Hill country Austin,
Legal Affairs Austin Loan Star Austin,
FOETC Austin, VS Austin, Portable Bentonville,
AR Brookings, SD Brownwood, TX Columbia,
MO Cordova, IL Cottage Grove, MN Cynthiana,
KY Dallas, TX Decatur, AL DeKalb, IL Detroit,
MI Elmhurst, Ill. Greenville, SC Guin,
AL Hartford City, IN HighPoint, NC
USA (111)
St. Paul, B255 - Tech Div
-RoomC11 - RoomC5 St. Paul,
B304 CR A. St. Paul, B555 - IT St. Paul, B260 -
IDD Stillwater, MN Valley, NE Wallingford, CT
Washington, DC West Caldwell, NJ Westchester,
IL West Haven, CT El Paso, TX Atlanta
GA-Training Huntersville NC Norwood MA
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O.U.S. 3M Video Conferencing Availability
European (63)
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O.U.S. 3M Video Conferencing Availability-(36)
Mexico (10) Juarez, MX Mexico City Mexico City
2 San Luis Potosi San Luis Potosi
2 Monterrey Puebla Guadalahara Tjuana Villahermosa
South America (8)
Argentina, Buenos Aires Brazil - Sumare-vc02
Brazil - Sumare-vc01 Brazil - Itapentininga
Brazil Ribpneto Brazil - Brazilia Chile,
Santiago Peru, Lima

Central America (2)
(Out Of order at this time) Costa Rica Elsalvador
Caribbean/West Indies (4) Kingston
Jamacia Puerto Rico Dominican Republic Trinidad
South Africa (1) Johannesburg
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3 VideoNet

• Video Services Today
• Declining Equipment Costs
• Increasing Operational Costs
• Increasing Technical Complexity
• ISDN (Integrated Services Digital Networking)
  Performance
• Below POTS (Plain Ordinary Telephone Service)

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3 VideoNet

• Video Services Today
• Global Round the Clock Operations
• New Service Provider - Global Crossing

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Global Crossing Services

• Launch all Calls
• Provide Bridging Services
• Global Web Based Reservations and Scheduling
• Help Desk
• Conference Support
• Education

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Rolling Out Video Conferencing

• Top Management Support
• Committed
• In-Country Support
• System Supplier Agreement
• Equipment, Distribution, Installation Support
  Programs
• Education of Support Personnel

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Rolling Out Video Conferencing

• Education of User Personnel
• 6? Six Sigma Approach
• ISDN And/or I.P

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3 VideoNet Team - 224-4N

• Malcolm Wollaston - mwollaston1_at_mmm.com
• Christina Ronayne - cronayne_at_mmm.com
• Patrick Dougherty - pmdougherty_at_mmm.com
• Tom Booher - trbooher_at_mmm.com
• Jerry Anderson -jmanderson2_at_mmm.com

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Questions ?