Managing and the Managers Job

1
Chapter 1

• Managing and the Managers Job

2
Organization

• A group of people working together in a
  structured and coordinated fashion to achieve a
  set of goals.

3
Definition of Management

• Management - A set of activities (including
  planning and decision making, organizing,
  leading, and controlling) directed at an
  organizations resources (human, financial,
  physical, and information) with the aim of
  achieving organizational goals in an efficient
  and effective manner

4
Organizational Resources

• Human resources
• Labor
• Financial
• Capital
• Physical
• Raw materials production facilities/equipment
• Information
• Data

5
Definition of Manager

• Manager - someone whose primary responsibility is
  to carry out the management process.
• Specifically, a manager is someone who plans,
  makes decisions, organizes, leads, and controls
  human, financial, physical, and information
  resources.

6
Planning decision making
Management in Organizations

• Inputs from the environment
• Human resources
• Financial resources
• Physical resources
• Information resources

Organizing

• Goals attained
• Efficiently
• Effectively

Leading
Controlling
7
The Management Process

• Planning and Decision Making
• Determining the course of action
• Organizing
• Coordinating activities and resources
• Leading
• Managing people
• Controlling
• Monitoring and evaluating activities

8
Planning decision makingSetting the
organizations goals and deciding how best to
achieve them
The Management Process
OrganizingDetermining how best to group
activities and resources
LeadingMotivating members of the organization to
work in the best interests of the organization
Controlling Monitoring and correcting ongoing
activities to facilitate goal attainment
9
Levels of Management

• Top managers

Middle managers
First-line managers
Human Resources
Finance
Other
Operations
Marketing
Administration
10
Areas of Management

• Marketing
• Financial
• Operations
• Human Resources
• Administrative
• Other Kinds of Managers

11
Managerial Roles - Mintzberg

• Three Main Categories
• Interpersonal
• Figurehead, Leader, Liaison
• Informational
• Monitor, Disseminator, Spokesperson
• Decisional
• Entrepreneur, Disturbance Handler, Resource
  Allocator, Negotiator

12
Managerial Skills

• Technical
• Interpersonal
• Conceptual
• Diagnostic
• Communication
• Decision-Making
• Time-Management

13
Management Science or Art?

• Science
• Problems can be solved using systematic methods
• Requires use of
• Technical, Diagnostic, and Decision-Making skills

14
Management Science or Art?

• Art
• Issues can be resolved using instinct and
  experience
• Requires use of
• Conceptual, Communication, Interpersonal, and
  Time-Management skills

15
Sound education base continued life-long
education experiences
Becoming a Manager Education and Experience
16
Relevance of Management

• Relevant to all organizations -
• Large, small, start-ups, international companies
• Not-for-profit
• Government
• Educational organizations
• Religious organizations