Hilton Hotels Corporation Information Technology Financial Systems

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Hilton Hotels CorporationInformation
TechnologyFinancial Systems
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Family of Brands
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Hilton Facts

• Opened the first hotel back in 1919
• Went public 1946 (1st Hotel Co on NYSE)
• Acquired Promus Hotel Corp 1999
• Over 1500 hotels across all brands

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Enterprise Resource Planning

• PeopleSoft
• Used in Large Corporations
• Vanilla
• Customize to your business
• Standard support and upgrades
• Ability to Flow data from one Module to another
  across departments

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ERP Pros and Cons
Pros
Cons

• EXPENSIVE
• No support for customizations
• Business processes must conform to program

• One system across different departments
• Ability to handle enormous amounts of data
• Customizable
• Support
• Upgraded Technology

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Michael LabioSystem Analyst - Financials

• Accounts Receivable
• Billing
• Guest Billing
• Treasury

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System Analyst Responsibilities

• Level 2 Support (Troubleshooting)
• Program Maintenance
• Program Upgrades
• Program Conversions
• Design SQR programs and reports
• Module Owner
• End-user documentation

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Asset Management
Treasury
Billing
Accounts Payable
General Ledger
Accounts Receivable
Guest Billing
Human Resources
Payroll
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Treasury

• Tracks wires
• Compiles data for Short-Term investing
• Accepts Files from Banks to calculate account
  balance

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Billing

• Create Invoices to send to customers
• Customers Hotels, Franchisee, Tenants
• Accepts data from subsystems using a standard
  interface
• Sends accounting data to the General Ledger and
  Accounts Receivable module

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Guest Billing

• Accepts file from the Property Management System
• Used for Large Group Billing
• Conventions, weddings, meetings
• Creates invoices to send to customers
• Customers Companies
• Generate reports

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Accounts Receivable

• Accepts files from Billing systems and outside
  subsystems
• Tracks and maintains deposits, payments
  invoices
• Generates Aging Reports and Statements
• Sends Accounting information to General Ledger

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Other Modules

• Asset Management
• Accounts Payable
• Human Resources
• Payroll

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Questions???