Business Start Up

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Business Start Up

• Bidders Pre-Qualification Conference

5 August 2008
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• ALLAN OPENSHAW
• Head of Procurement

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AGENDA

• 10.30 Welcome Allan Openshaw (NWDA)
• 10.35 Policy Objectives Tim Sheward (NWDA)
• 10.50 Delivery Model Jim Johnstone (NWDA)
• 11.10 A Local Authoritys Viewpoint Penny Sharp
  (Rochdale MBC)
• 11.20 The Role of Business Link Northwest Donna
  Edwards (BLNW)
• 11.30 The Procurement Process and Allan
  Openshaw
• Project Timescales
• 11.40 Q A Panel Allan Openshaw
• Tim Sheward
• Jim Johnstone
• Donna Edwards
• 12.15 Lunch and Networking

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Tim Sheward

• Head of Enterprise

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NORTHWEST DEVELOPMENT AGENCY

• Economic development and regeneration
• - business growth and investment
• - skills provision
• - conditions for economic growth
• - transport and infrastructure
• - quality of life
• Strategic Leadership
• Partnership approach
• - public, private and voluntary
• - regional, sub-regional, local

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ENTERPRISE POLICY CONTEXT
The Lisbon Agenda (ERDF)
European National Regional Sub-regional L
ocal
SNR/BSSP
National Enterprise Strategy
Business Environment (Regulation, Taxation,
Budget etc)
Related Strategies (Access to Finance, Science
Innovation)
2008 NW Enterprise Strategy
2006 NW Regional Economic Strategy
Sub-regional Enterprise Strategies
City Regions Strategies
Sub-regional Action Plans/Multi Area Agreements
(MAAs)
Local economic development plans
LEGI/URC Programmes
Local Area Agreements (LAAs)
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2006 RES

• 13 bn Output Gap variations in performance
• Increased Emphasis on Enterprise
• Improve business formation, survival and growth
  rates
• Increase firm formation rate to 21,000 pa
• Start ups RES Actions 3, 36, 53 targeted at
• Underperforming Groups

• Women
• BME

• Disabled
• Social Enterprise

• Deprived Communities

• Halton
• Barrow

• St Helens
• Wirral

• Blackpool
• Knowsley

• HMR
• URC

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2008 NW ENTERPRISE STRATEGY

• People, Business, Places
• Recently improved perceptions (GEM Survey) and
  survival rates
• Bottom 2 / 3 regions on start ups / density
• Major local variations
• 91,000 more businesses required
• 20 increase in recent start up trends next 20
  years
• Web www.nwda.co.uk/enterprise

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BUSINESS SUPPORT SIMPLIFICATION (BSSP)

• Duplication / Confusion / Poor VFM
• 18 Product areas most relevant are
• Business Creation
• Universal BLNW as primary access point
• Underperforming Groups / Areas (inc 3 year
  aftercare)
• High Growth Start Ups (NB a separate contract)
• Local Community Business Coaching
• Stimulate ambition, mentor, advise and facilitate
  connections
• NB Products to be finalised and published

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SUB NATIONAL REVIEW (SNR)

• Delivery at the right spatial level
• Business Support co-ordinated at the regional
  level
• New economic roles for local authorities
• Opportunities for co-funding and co-procurement
• NW well placed to take forward

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FUNDING SOURCES

• NWDA
• ERDF
• Investment Framework 4.1 Strands 1 and 2
• Disadvantaged Groups / Areas
• NWDA to potentially bid?
• Local Authority Participants
• Web www.erdfnw.co.uk

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DELIVERY FRAMEWORK
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• JIM JOHNSTONE
• Strategy Manager - Enterprise

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DELIVERY MODEL

• Designed to Reflect
• Policy Developments
• Fit with BSSP
• Lessons from Phase 1
• Target Groups
• Underperforming Groups e.g. BME, Women, Disabled
• Underperforming Areas
• Funding Timescale up to 5 yrs
• Value up to 75 million
• NWDA, ERDF, and Local Authorities

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DELIVERY MODEL

• Two Lots of Activity
• Lot 1 Regional Project Management
• Single Contract
• Lot 2 Local Delivery Panel
• 5 to 120 Organisations
• Organisations Will Only Be Contracted to One Lot
  But May Bid For Both

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DELIVERY MODELLot 1 Regional Project Management

• Overall Project
• Quality Assurance
• Monitoring Evaluation
• Aggregation and Analysis of Performance
  Reporting
• Communication with Partners and Stakeholders

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DELIVERY MODEL Lot 2 Local Delivery Panel

• Provision of Tailored Specialist and Intensive
  Start Up Support
• People with the Desire to Start a Business or
  Grow a Business less than 36 months old
• Local Delivery / Accessibility
• Types of Activity
• Engagement
• Assessment and Action Plan
• Development Support
• Aftercare to 36 months
• Support Provision to clients from Phase 1

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DELIVERY OPTIONS (A)
Regional Procurement Project Management,
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DELIVERY OPTIONS (B)

• Local Authority or Groups of LAs Funding
  Collaborations
• Co-Funding, Co-Procurement and Local Contract
  Management
• Regional Project Management

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• PENNY SHARP
• Head of Regeneration
• Rochdale Borough Council

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• DONNA EDWARDS
• Operations Director
• Business Link North West

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BUSINESS LINK NW SERVICE

• The Primary Access Channel to Business Support
• Service Principles
• - Customer focus
• - Primary access point for integrated brokerage
• - Provide a free service with no charging or
  product/service delivery
• - Provide an impartial and independent service
• - Focus on IDB only and broker to public and
  private sector suppliers
• - Deliver a consistent, high quality, proactive
  service

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BUSINESS LINK MARKET SERVICES
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START UP CORE OFFER INFORMATION

• National Telephone Number
• National Start Up Pack Handbook, CD ROM
• How to Guides/No-nonsense Guides
• Good Practice Guides
• Case Studies
• Information Workshops
• Web-based Information Services (inc. national
  website and regional/local websites to reflect
  national content where appropriate)
• Local Information re Sources of Funding

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START UP CORE OFFER DIAGNOSIS BROKERAGE

• Initial Telephone Diagnostic
• Online Self-Assessment Diagnostic of Business
  Need Enterprise Aptitude
• Brokerage, Based on Need
• Referrals to External Service Provision

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INTEGRATION WITH THE NW START-UP OFFER

• National / Regional / Local Promotional Activity
• Common Number for enquiries
• Calls to come through NWBL number
• Cross-referral likely
• Diagnostic tools
• Common Diagnostic Tool
• Product Referral
• CRM Integration
• NWDA to provide integration with BL CRM system
• Information Intelligence at Local Authority
  level
• Numbers of enquiries / start ups
• Type of enquiries

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Tim Sheward

• Head of Enterprise

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OVERALL OBJECTIVES

• Balance of Economies of Scale and Local
  Flexibility / Access
• Assemble all Relevant Funding
• Tailor National / Regional Priorities to Local
  Need
• One Service Specification that Fits with BSSP
  BLNW
• A Quality, Tailored Service
• More Businesses Starting and Growing

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• ALLAN OPENSHAW
• Head of Procurement

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TIMELINE