Some aspects of Library Technology Infrastructure in the US and Japan

1
Some aspects of Library Technology Infrastructure
in the US and Japan

• Tim Deliyannides
• Takeshi Kuboyama
• 2008-02-26

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Compare contrast Pitt and Osaka University

• 1. Library user records and accounts
• 2. Upgrades to the Integrated Library System
• Weve chosen only a few aspects of IT
  infrastructure will not address digital library
  or electronic publishing programs

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University Computer account

• Tied to personnel process for faculty and staff
• Tied to registration for students
• Library does not create or delete accounts for
  faculty, students and staff.

4
University Computer Account is used to
authenticate for

• University portal (my.pitt.edu)
• Enterprise e-mail systems (IMAP Exchange)
• Access to computer labs
• Accounts management system
• Secure VPN for remote access
• Some library services
• ILL request forms E-Delivery Web site
• ETD system
• Access to public devices in libraries

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Types of University Computer Accounts

• Primary Accounts
• Faculty, staff, students, and other permanent
  affiliates
• Allows access to full range of services
• Sponsored accounts
• Temporary in nature
• Requires a University sponsor
• Created by the responsibility center account
  admin.
• Guest wireless accounts
• For very short term use
• Can be created by anyone
• Allow access to wireless Internet only

6
University ID Card

• Tied to hiring process for staff and faculty
• Tied to matriculation for students
• Used for
• Library circulation PITTCat My Account
• Access to services (buses, gyms, etc.)
• Used as debit card (PantherFunds)
• Managed by Panther Central

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Voyager patron record updates

• Performed by ULS daily
• Data extracted from Universitys Central
  Directory Service (CDS)
• Local code maps University attributes to library
  patron groups and statistical categories, and
  applies appropriate expiration dates for Voyager
  patron records.
• Over 40,000 patron records in Voyager patron file
• Approximately 1,500 updated daily

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Upgrading the Integrated Library Management System

• System replacement based on need no set
  timetable
• Hardware upgrades are infrequent based on
  performance needs.
• Client upgrades are independent from hardware
  upgrades.

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Voyager Hardware

• Housed at NOC in RIDC Park, OHara Twp.
• First installed in 1999
• Test system installed in 2001
• Test and Production Systems upgraded in 2006, in
  advance of Unicode conversion
• Funded from Student Fee budget

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Voyager Software

• Major upgrades are released by ExLibris
  approximately once a year.
• We do not always install the latest upgrade.
• Enhance the system with local code to save costs
  and increase functionality
• Patron data extraction process
• ILL lending processing
• Storage database
• Specialized request processing for LCSU

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Client hardware

• 600 PCs are replaced on average 3 year
  replacement cycle.
• PC equipment purchases based on expressed need or
  minimum standards.
• Follow standard PC configurations for all staff
  and public devices on all 5 campuses.
• Remote management
• Automated software distribution

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Funding

• Student Computing Fee
• used to support student services
• covers all public devices in all libraries
• funds most infrastructure costs
• ULS Operating budget
• Used for all purchases for administrative use

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Student Computing and Network Fee

• 150/term for full time students
• Generates over 10 million annually
• Funds are allocated by ITSC
• Library portion is approximately 425,000
• Library portion is administered by ULS
• Supports ULs libraries on all 5 campuses and also
  shared with HSLS and Law
• Special projects may receive special funding
  (i.e., purchase of new ILS)

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Student Computing Fee Budget, FY2008

• Campus Computing Labs 873,670
• Oakland 600,000
• Bradford 37,500
• Greensburg 43,750
• Johnstown 100,000
• Titusville 12,500
• Lab Infrastructure 79,920
• Software Acquisition 1,757,856
• Central Directory Services 100,000
• Security 400,000
• Public Access Ports 2,700,025
• Network Infrastructure 2,393,449
• Campus wide Wireless Network 1,500,000
• Instructional Excellence Grants 50,000
• University Library System 425,000
• __________________________________________________
  __________________
• Total Allocation 10,200,000