Delivering Equitable Care in Mental Health Services

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Delivering Equitable Care in Mental Health
Services

• A Clinical Area Based Approach
• Itai Nyamatore
• Clinical Team Manager
• O.B.M.H.

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AIM

• To Change the documented negative experience of
  Black African and African Caribbean People using
  Mental Health Service to a positive experience by
  developing the equality diversity skills and
  knowledge of the registered Mental health Nurses
  in an in-patient care unit.

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PROJECT DESIGN FORCE FIELD ANALYSIS

• Problem The Plight of the African service users
• Vision Positive experience for the Service
  users
• Forces - Driving Hindering
• Valuing the Forces
• Action Plan

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IMPLEMENTATION

• Session 1- Introduction to the project
• Session 2 National local relevant policies
• Session 3 Raising Nurses awareness of the
  plight of the service users
• Session 4 Raising awareness of the challenges
  for the nurses their role in acting,
  supporting, promoting and developing a culture of
  equality diversity.
• Extra Session

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PROJECT FORMATIVE EVALUATIONKirkpatrick Model

• Cognitive - Learning
• Affective - reaction
• Behaviour implementation of what is learnt

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FINDINGS

• The Nurses awareness on National local polices
  that guide practice was increased
• There were moments of insight
• Behaviour - learning was implemented
• Delivering equality diversity training within
  the clinical area facilitates the implementation
  of what is learnt.
• There is need to work with the senior workforce
  within the organisation

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CONCLUSION

• Changing the status quo depends on the
  individuals attitudes and the value they place
  on the subject of equality and diversity.
• There is need to also work with the organisation
  and not only the individual members of staff in
  supporting and promoting a culture of equality
  and diversity.

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THANK YOU