Westchester County Department of Emergency Services

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Westchester County Department ofEmergency
Services

• Hospital User Training
• For Motorola XTL2500 (Base Radios)

Andrew J. Spano County Executive
Anthony W. Sutton DES Commissioner
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Training ObjectivesUpon completion of this
training, attendees should have

• A basic understanding of the radio system
• How it works
• Who can you talk to
• How to use the radio in your Hospital ED
• (Motorola XTL2500 Mobile Radio)

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Westchester County Interoperable Radio System

• System Features
• Voice Recording (All trunk channels recorded)
• Radio use analysis software
• NOTE When we reference Talk Groups we are
  referring to Radio Channels

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A 60 CONTROL
Power Button

• To Turn Radio On
• Press the Power button.
• When the radio is turned on, it will display
  XTL 2500, then it performs a self check.
• To Turn Radio Off Press power button
• NOTE
• THE RADIO SHOULD ALWAYS BE LEFT ON WITH THE
  VOLUME SET AT AN AUDIBLE VOLUME

Notes If FAIL / is displayed, the radio will
not function until it is serviced. If a problem
occurs, an error code ERROR / will be
displayed. Contact DES or your radio repair
service for direction.
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A 60 CONTROL
Volume Knob

• Raise and lower volume by turning the knob.

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A 60 CONTROL

• Press the Dimmer Button to change the display
  brightness. It has four levels
  off-high-medium-low
• When OFF, both the display and the backlight will
  be turned off.

Dimmer Button
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PTT (PUSH TO TALK) BUTTON
To transmit (talk) on the radio
1. Lift the microphone off hook/desk, press and
hold the microphone PTT button. If you hear
three quick tones and the red XMIT (transmit)
lights steadily, proceed with your message.
If the system is busy (unlikely) you will hear a
busy tone and the yellow (busy) light will flash
If you experience a busy, release the PTT
button and wait for three quick tones. Press and
hold the PTT button to transmit your message
within three seconds after hearing the three
tones. Release the PTT button to hear the person
on the radio.

• - If you hear a continuous low-pitched tone when
  pushing the PTT button, the radio is unable to
  access the system. (should not happen from fixed
  sites). Red XMIT indicator light may flash as the
  radio tries to access the system. Release the PTT
  button and try again.
• If the transmit problem persists, report the
  problem to DES or your radio repair vendor.
• Note Time out timer enabled
• (60 Seconds)

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Zone Select or Change
A 60 CONTROL
ZONE

• The display shows the current bank and channel.
• Press the button below ZONE.
• Press either or arrow right or left
  to select the desired zone (in display)
• Press the home button or the PTT button to
  save the displayed zone as the new home (default)
  zone.
• The zone name stops flashing once it is saved.
• Press the PTT button to begin talking on the new
  channel.

Home Button

• A bank / zone is a group of channels.
• To Select a bank / zone

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Selecting a Channel
Channel Knob
Home Button

• To select a Channel

A 60 CONTROL
PTT (Push To Talk)

• Turn the channel Knob until the desired channel
  is displayed.
• 2.Press the PTT button to talk on the new
  channel.

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Emergency Button
Emergency Button
EMERGENCY

• If you press the Emergency button it will
  activate the emergency call/alarm feature (the
  display will alternate between EMERGENCY and the
  current zone/channel). The radio identifier will
  alarm and flash on each dispatch position in the
  ECC until it is reset. The ECC will call the
  radio to confirm there is no emergency.
• Pushing the emergency button will place the
  radio back on the home channel

• If you purposely push the emergency button, press
  the PTT button and announce your emergency.
• To reset the emergency button, press and hold the
  emergency button until you hear a tone.
• The EMERGENCY display will reset and the radio
  will return to normal operation.
• Note Turning the radio off also cancels the
  emergency state.

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Westchester Interoperable Radio Communication
Guidelines

• To optimize system use and minimize the
  possibility of a busy signal
• Use Plain English and avoid 10 codes
• Transmit short concise messages
• Avoid lengthy / unnecessary communications
• Avoid slang, acronyms etc
• Busy signals prevent your talking on the system.
  

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DES Oversight

• Please provide feedback suggestions or requests
  to DES
• Phone [phone]
• Fax [phone]
• Web form www.westchestergov.com/emergserv
• Report incidents of questionable or poor coverage
  experienced.

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Questions?