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Current Uses of Computers in UK Business and Industry

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Title: Current Uses of Computers in UK Business and Industry


1
Current Uses of Computers in UK Business and
Industry
  • Presentation to the Computer Sciences Course,
    University of Warwick
  • by Simon Walkden
  • Executive Director, Information Technology
  • UBS Warburg

2
Who Are UBS Warburg?
  • UBS Warburg (www.ubswarburg.com) is the global
    investment banking, securities and wealth
    management business of UBS AG, one of the largest
    financial services organisations in the world.
    UBS Warburg specialises in delivering
    market-leading advisory, research, distribution
    and transaction execution services to corporate,
    institutional and private clients globally.
  • UBS Warburg meets its clients' needs through six
    leading business areas corporate finance
    equities fixed income private banking private
    equity (through UBS Capital) treasury products.
  • Well known for technical innovation, UBS
    Warburg's initiatives in connectivity, straight
    through processing and real time delivery include
    individualised online research, advisory and
    transaction services for institutional and
    private clients. In January 2000, UBS Warburg
    were joint lead managers on the first ever bond
    to be marketed and subscribed via the internet,
    using their DebtWeb facility, one of a suite of
    e-commerce sites developed entirely in-house.

3
http//www.ubswarburg.com
4
http//www.ubswarburg.com
5
Investment Bank On Line
6
Demand for Client Connectivity is Growing
7
Raw Statistics
  • 18,000 Full-Time Equivalent Employees
  • 25,000 People engaged in an employment type
    relationship
  • 50 Countries
  • 23 Europe, Middle East and Africa
  • 13 Asia Pacific
  • 14 The Americas
  • Headquarters is in London 6,000 FTEs
  • Parent Bank is in Switzerland

8
Immediate Implications for IT
  • We have our own world-wide network
  • Require an international language standard
    desktop, principally European but also Asian
    Languages
  • Electronic mail, IRC chat and video
    communications over the network
  • OpenMail, Interchange, Avistar
  • Integration with travel services!
  • IT must service remote working
  • Core systems have to be multi-currency,
    multi-legal entity and sometimes multi-lingual
    (though the Banks standard is English)
  • Global focus

9
Managing the IT Factory
  • 5,000 technologists
  • 891,000 help desk calls
  • 7,000 market data users
  • 227 sites supported
  • 3,000 major releases per year
  • 41,500 client server devices
  • 60,000 ports
  • 2,000 hubs
  • 400 routers
  • 5,500 UNIX servers
  • 1,800 NT servers
  • 1,300 MIPS
  • Availability management
  • Monitoring and reporting
  • Full unit pricing

10
Distributed Computing Costs
Trends.xlsTrends?Chart 15
  • In 2001 SCM Programme saved US15.2mm in capital
    spend and depreciation

SpecIntUnix MIP
11
Out-sourced E-mail
September 24.XLSPage 11?Chart 1
  • RTB costs will decrease from US20mm in 99 to
    US5.5mm in 2002 (for like for like services)
  • A pilot Exchange 2000 infra has been installed
    and we are planning to complete the full
    migration by the end of Q1 2002
  • Outsourcing arrangement is based on a unit cost
    with a downward sliding scale for additional
    volume as our demand increases

12
UBSW Network Costs versus Bandwidth
  • Cost / Bandwidth ratio is decreasing about 5 per
    month.
  • Increasing demand for bandwidth due to
    applications with larger appetite for bandwidth
    plus migration of traffic from traditional
    carriers to internal network.
  • Increased use of voice/data with UBSWNet saves
    additional money compared to traditional
    carriers, bandwidth efficiently shared.

13
IBM Mainframes Consolidation
Drastically cuts total and unit costs while...
1999
2002
  • 1000 MIPS Peak Utilization
  • Old Technology in 4 LocationsLondon, Stamford,
    Singapore, Frankfurt
  • Questionable Disaster Recovery
  • 2000 MIPS Peak Utilization
  • World Class Technology and Performance IBMs
    Z-900 Processors, EMCs 8700 Series Storage
  • Solid Disaster Recovery

...migrated to world class technology
14
The Last Decade of UBS Warburg
Swiss Bank Corporation
OConnor Associates
1993
Swiss Bank Corporation
SG Warburg
1995
Dillon Read
1997
Union Bank of Switzerland
1998
2000
PaineWebber
15
The Implication of History on Computing
  • IT Solutions can be amongst the reasons for
    acquisition (e.g. OConnor)
  • You get to do a lot of systems integration work!
  • Learn your end to end business processes and
    decide your solutions on that fit - otherwise the
    systems integration gets horrendous.
  • You have to have all embracing technical
    standards, because somebody you acquire will have
    brought the technology in.

16
The Business Constituents
  • Equities, e.g.
  • Securities (Stocks) Ordinary Shares, Preference
    Shares
  • Convertible Bonds
  • Derivatives Options, Warrants,
  • and Research
  • Fixed Income, e.g.
  • Government Bonds
  • Corporate Bonds
  • Interest Rate Swaps ...
  • Treasury Products, e.g.
  • Foreign Exchange
  • FX Options
  • Overnight Money Markets ...
  • Corporate Finance
  • Mergers and Acquisitions
  • Initial Public Offerings (IPOs)
  • Leveraged Finance
  • Private Equity
  • Venture Capital
  • Private Banking
  • Wealthy Individuals

17
Corporate Finance and Private Equity
  • The impact of the Internet has altered the
    relationship between the IT Department and these
    Business Units
  • Supplier (Conventional)
  • supply a system that list major shareholders in
    UK listed companies
  • Partner (New Opportunities)
  • sell the application as a hosted service to
    listed companies in the UK
  • create internet application for online
    application for new issues
  • Advisor (New Economy)
  • due diligence technology reviews on companies in
    which we invest capital and private equity
  • give leads on small technology companies who are
    considering flotation (IPO)

18
IRIS Application - Screen Shot One
19
IRIS Application - Screen Shot Two
20
IRIS System - Client-Server
21
DealKey - Internet Application
22
Investment Bank On Line
23
DealKey - the Deal Board
24
DealKey - Internal Sales Function
25
DealKey - Specific Offering
26
DealKey - Online Application for New Issue
27
Equities, Fixed Income and Treasury Products
  • Equities, Fixed Income and Treasury Products is
    execution business, rather than advisory business
    (cf Corporate Finance)
  • The execution is an extended process from the
    order, through execution, through settlement, to
    booking
  • Overriding requirement is to manage risk, as risk
    is where the Banks profits are made or lost
  • Specialised business systems, working straight
    through.

28
Straight Through Process
Sales and Order Systems
Trades
Risk Management Systems
Settlement Systems
Trades
Trade Valuation, Revaluation
Settlements
Aggregates
Risk Control Systems
Financial Control Systems
29
Risk Systems
Sales and Order Systems
Trades
Risk Management Systems
Settlement Systems
Trades
Trade Valuation, Revaluation
Settlements
Aggregates
Risk Control Systems
Financial Control Systems
30
Risk Management
  • The price of shares can go down as well as up!
  • In the course of servicing customers dealing in
    Stock, Bond and Money markets, UBS Warburg holds
    stocks of these products
  • Risk management goes through, asset by asset, the
    impact of market fluctuations
  • market movement calculations can be complex for
    synthetic and derivative products
  • profits and losses arising from market daily
    movements are booked in the company accounts
  • impact of market movements and trends in exposure
    are reviewed to influence proprietary trading
    activity
  • balancing trades in the derivatives markets are
    made to hedge or offset risk
  • Micro-level management of risk

31
Risk Control
  • Macro-level management of risk
  • Alignment of the investment banks capital and
    policies to the overall risk profile
  • It monitors
  • market risk
  • counterparty risk
  • country risk
  • settlement risk
  • operational risk
  • May introduce policy, e.g. limit trading over
    Year 2000 or in a specific developing country
    with internal monetary problems

32
Risk Systems
  • Risk systems are therefore based on
  • internal position keeping element
  • market price feed
  • mathematical models
  • reporting solution
  • These are normally implemented on Sun Solaris
    servers.
  • Models are highly specific to products, therefore
    the applications become distributed by product.
    Those models are set up on compute servers
    written in c or c.
  • Companies such as Reuters and Bloomberg have
    traditional market pricing services based on Unix
    and IP communications
  • Sybase DBMS is used for position keeping on the
    database server
  • The Unix comms server, compute server and
    database server work together to provide the risk
    system.
  • Windows client is used to look up results on the
    database server in a traditional client-server
    arrangement

33
Settlement Systems
Sales and Order Systems
Trades
Risk Management Systems
Settlement Systems
Trades
Trade Valuation, Revaluation
Settlements
Aggregates
Risk Control Systems
Financial Control Systems
34
Settlement Systems
  • Record Trades
  • Authoritative Statement of Settled and Unsettled
    Trades
  • Trade Confirmation and Dispute Handling
  • Settlement and Fails
  • Handles Cash Flows through the Product Lifecycle
  • Dividends on Shares
  • Other Corporate Actions
  • Interest Payments on Bonds or Swaps
  • etc

35
Settlement Systems
  • Transaction-oriented functionality today
  • Typically mainframe based - CICS and DB/2
    preferred
  • Moving to workflow orientation
  • Retaining mainframe orientation based on MQ
    series infrastructure and emerging products from
    IBM

36
Custody and Collateral
  • Stocks, Bonds and Cash may all be used for
    collateral purposes
  • Custody of customers stocks, bonds and cash may
    also be used as collateral
  • Each may be leant to short-term borrowers for a
    fee
  • Overnight money market
  • Stocks for short deals
  • These systems lag behind in the globalisation of
    the investment banks processes and there is
    little consistency in the technology or
    applications used
  • As this is being addressed, new applications are
    employing Java 2 Enterprise Environment framework
  • Enterprise Java Beans for positions, lending
    offers and borrow requests
  • Rendering through JSP and servlets

37
Financial Systems
  • Here we move into the back office world
  • Looking to purchase commercial products to fulfil
    business need
  • Enterprise Resource Planning (ERP) software
    dominates
  • Users of SAP software
  • SAP R/3 for financial accounting and management
    accounting
  • SAP R/3 for inventory management
  • SAP R/3 for projects, time recording and internal
    billing
  • In 1997, investment bank had 42 different general
    ledger systems doing financial accounting and
    management. We have replaced 39 of these with a
    single instance global general ledger based on
    SAP R/3.
  • Approximately 130 Business Systems Feed the
    General Ledger

38
Financial Systems
Sales and Order Systems
Trades
Risk Management Systems
Settlement Systems
Trades
Trade Valuation, Revaluation
Settlements
Aggregates
Risk Control Systems
Financial Control Systems
39
Global General Ledger System
Business Events
Accounting Entries
Rules Engine (Ac Posting Generator)
Static Data
Accounting Entries
Interface System (Ac Allocation/ Suspension)
Accounting Postings
Ledger (Balance Sheets Profit Centres)
Warehouse (Regulatory Reporting)
40
Global General Ledger System
  • Interface System - built in house Solaris and
    Sybase
  • Rules Engine - from OST Business Rules with UBS
    sponsorship Unix and various DBMS and middleware
    adapters
  • SAP R/3 - from SAP AG Sun Solaris multi-domain
    Enterprise 10000 and Oracle DBMS
  • Warehouse - co-developed with PriceWaterhouse
    Coopers Sun Solaris E10000
  • Availability Requirement
  • Regulatory Reports must be submitted monthly in
    most countries and daily in the United States
  • Daily Business Unit Balance Sheets required
  • 4 Terrabytes Data

41
Technical Infrastructure for Stored Data
42
Questions and Answers
  • Current Uses of Computers in UK Business and
    Industry

simon.walkden_at_ubsw.com
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