IT Governance Committee Meeting

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IT Governance Committee Meeting

• November 20, 2008

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Confidence!
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(No Transcript)
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Find a Job

• Student said it was not difficult to find how to
  apply for a job.
• Tag Cloud / RSS Icon is confusing
• Actual application is easy to use.
• Student actually applied for job lets see if
  HR can figure out who.

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Whos in Jail

• Student said it was fairly easy to find on the
  County website.
• Hard to find link, but once they visited the
  site, it was easy to remember where it was
  located.
• Did not notice the link in the tag cloud

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What information is available on parks website?

• Student said that more information should be made
  available, such as Parks outside of Catawba
  County lines, Newton City parks for example
  (Southside, JC park). It could be confusing to a
  citizen that just moved here, they may be under
  the impression that Riverbend and Bakers Mountain
  are the only two parks.
• Did not see any events listed at the parks.
• Only 2 parks listed on our site.
• Would be nice to have links to other parks in
  Catawba County even though they are not Catawba
  County parks (i.e. city parks)

http//www.catawbacountync.gov/depts/parks/
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Look at the Kids Pages

• Really Cool
• Good colors and layout
• Would like to see some sort of game on the
  siteThat would top it off

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Look up a Septic Permit and information on
Tattoos

• Student found the permit, fairly easy but did not
  like the page layout. He had a very hard time
  finding information
• Did not like the design / layout of the page once
  visited the site.
• Tattoo information was difficult to find.
• Overall website design  - Not appealing / easy
  to use, almost impossible to use, Needs better
  search engine to find items.

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Find information on Flu Shots and Teen Health

• The Flu shot information was easy to find once
  you got to PH website.
• Should have a Do you have a Health Concern link
  on the PH Home Page
• Need more Photos
• Fairly easy to use
• Info not beneficial only because the user did not
  feel they would use this service.
• Totally Teens site looks better because of the
  colors and layout.
• Would like to see something like ASK.COM for
  usability.  Its quick and easy
• Totally Teens site touches on actual issues that
  teens may have
• Would like to see the Ask Us a Health Question
  in a highly visible area on the page and In your
  face.
• More photos would be nice People like photos
• Flu shot information was easy to find and had a
  lot of useful information. (????????????)

http//www.catawbacountync.gov/phealth/ http//ww
w.ask.com/
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Find the Top Tax Payer in Catawba County and Your
Neighbors Tax BillFind information about your
elderly grandfather about tax exemptions

• Very easy to navigate through the tax look up
• Pretty easy to find
• GIS was easy to use to find out neighbors tax
  bill.
• Easy to find information about exemptions.

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Adoptable Animals

• Very easy to find, used the tag cloud.
• Really Easy
• Never expected to see something like this on the
  County Site
• Good Layout Clean and easy to read
• Student found pet he wants to adopt.

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http//www.msnbc.msn.com/id/27740220/
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http//www.govtech.com/gt/560671
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http//gizmodo.com/gadgets/politics/obama-would-ma
ke-chief-technology-officer-a-cabinetlevel-positi
on-322797.php
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Obamas Technology Plan

• High speed Internet available to all of America
• Electronic medical records
• Net neutrality
• Government data online in universally accessible
  formats
• Chief Technology Officer
• Higher level of technical literacy to the
  classroom

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http//www.cio.com/article/450636/Fighting_Governm
ent_Waste_One_Google_App_At_a_Time_
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http//www.govtech.com/gt/articles/427091?id42709
1full1story_pg1
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• Web 2.0 Components
• Media in different formats
• Ability to adapt to users
• Distributed through many sources
• Ability to Bookmark, Tag and Share
• Design softer, welcoming, more visual than text

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26 You Tube Channels 100s of videos Subscription
s to related agencies
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Five Indispensable Technologies for Web Portals
Oct 31, 2008

• Paul W. Taylor, chief strategy officer of the
  Center for Digital Government, here are five
  technologies a Web portal shouldn't be without
• Social networking 
• Mash-ups and blogs 
• Twitter and short messages 
• Mobile device applications 
• Audio 

http//www.govtech.com/gt/427096
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Five Indispensable Technologies for Web Portals
Oct 31, 2008

• Paul W. Taylor, chief strategy officer of the
  Center for Digital Government, here are five
  technologies a Web portal shouldn't be without
• Social networking "It is simple, free and it may
  even seem quaint and gimmicky. But a growing
  number of public-sector applications and portals
  have put a stake in the ground in MySpace and
  Facebook in a way that establishes themselves
  where people actually like to congregate and then
  draws them back into the government portal,"
  Taylor said. It's perilous to ignore the social
  networking phenomenon, he said.

http//www.govtech.com/gt/427096
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Five Indispensable Technologies for Web Portals
Oct 31, 2008

• Paul W. Taylor, chief strategy officer of the
  Center for Digital Government, here are five
  technologies a Web portal shouldn't be without
• Mash-ups and blogs Governments have been
  yearning for true two-way communication with
  citizens. Blogs and mash-ups can be used for this
  purpose. A good example is what happened during
  fires in San Diego in 2007, Taylor said, when
  private citizens uploaded their camera phone
  photos to Flickr, giving emergency responders a
  way to monitor fire conditions and map them on
  Google Maps.

http//www.govtech.com/gt/427096
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Five Indispensable Technologies for Web Portals
Oct 31, 2008

• Paul W. Taylor, chief strategy officer of the
  Center for Digital Government, here are five
  technologies a Web portal shouldn't be without
• Twitter and short messages "You should do this
  because that's where the people who are coming of
  age are," Taylor said. Twitter is a popular
  service that lets subscribers update each other
  about their everyday activities - in no more than
  140 characters at a time - via BlackBerry, cell
  phone and traditional Web browsers. Governments
  "tweet" to citizens about events such as crimes
  and fires, as well as more mundane functions.

http//www.govtech.com/gt/427096
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Five Indispensable Technologies for Web Portals
Oct 31, 2008

• Paul W. Taylor, chief strategy officer of the
  Center for Digital Government, here are five
  technologies a Web portal shouldn't be without
• Mobile device applications One-third of all
  households and two-thirds of all households under
  age 30 don't use a traditional landline for
  computers, Taylor said. Perfecting the Web portal
  for a desktop or laptop isn't enough. Web portals
  must be squeezed down for the smaller screens of
  mobile devices.

http//www.govtech.com/gt/427096
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Five Indispensable Technologies for Web Portals
Oct 31, 2008

• Paul W. Taylor, chief strategy officer of the
  Center for Digital Government, here are five
  technologies a Web portal shouldn't be without
• Audio YouTube is great, but it's not the only
  option. "I still haven't given up on audio. It's
  lighter to the touch - both technologically and
  to produce - and there's a captive,
  earbud-wearing audience that we haven't tapped
  successfully yet," Taylor said. Podcasts haven't
  gotten their due yet because governments haven't
  condensed their audio material enough to fit in
  the shuffle mode of an iPod. Audio should be no
  longer than four minutes, he said.

http//www.govtech.com/gt/427096
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(No Transcript)
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http//www.esri.com/news/arcnews/fall08articles/im
plementing-gi-technologies.html
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When times are tough!

• Look for programs/contracts that are rarely used.
• Look for excess licenses.
• Look for collaboration opportunities and
  combining services.
• Look for Do I really need that? items.
• Ask how many things on your computer you really
  use?
• Look for opportunities to change the way you do
  business.
• Think before you print and save.
• Turn off the computer, monitor and peripherals.