CompTIA Certifications and Industry Standards

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CompTIA Certifications and Industry Standards

• Gary L. Hannah
• Education to Careers (E2C)
• Program Manager
• ghannah_at_comptia.org
• (630) 678 - 8341

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CompTIA Certifications and Industry Standards

• What is CompTIA?
• Role in Standards Setting
• Role in the Academic Community
• CompTIA Certifications
• E2C Program
• TechCareer Compass

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• Global Information/Communication Technology Trade
  Association with offices in US, Canada, South
  Africa, United Kingdom, Netherlands, Germany,
  Japan, Belgium and Australia. (Soon China,
  Singapore, Brazil)
• More than 18,000 (including 3,500 E2C members)
  corporate and 6,000 professional ICT members in
  the rapidly converging computing and
  communications market.
• Members in 58 countries, providing a unified
  voice for the industry in the areas of e-commerce
  standards, vendor-neutral certification, service
  metrics, public policy and workforce development.
• Over 600,000 individuals worldwide have earned
  CompTIA certifications in PC service, networking,
  document imaging and Internet.

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What is CompTIA?

• Largest Trade Association Representing the
  Information/Communications Technology (ICT)
  Industry
• Represents the industry through
• Public Policy initiatives
• Standards Setting for the industry
• Vendor Neutral Certifications
• e-Commerce standards
• Workforce Development
• E2C Education to Careers
• nitas - Apprenticeship
• TCC TechCareer Compass

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Role in Standards Setting

• Industry Standards
• Certification of Technicians
• E-commerce (XML)
• Warranty Agreements
• National Skills Standards Board
• TechCareer Compass

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Role in the Academic Community

• Standards to Prepare Students for Workplace
  National Skills Standards
• Standards to Measure Student Achievement -
  Certification
• Standards for Curriculum Development - CAQC
• Standards to Provide Career Guidance - TCC

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CompTIA Family of Certifications
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Certifications

• Vendor-neutral, industry driven, entry level
  certifications
• Developed by industry subject matter experts
• Developed to validate skill levels of technicians
• Certifications for those entering the industry or
  a specialized ICT track
• Certifications leading to vendor specific
  certifications

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Certifications

• A - Industry standard for entry level computer
  technicians
• Network - Worldwide standard for professionals
  with at least 9 months of experience in network
  support or administration
• iNet - Worldwide standard of foundational-level
  competency in knowledge of Internet, Intranet and
  Extranet technologies

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Certifications

• Server - Standard of competency for mid - to -
  upper level technicians responsible for server
  hardware functionality
• Linux - New standard of competency for
  technicians with six-months experience
  installing, operating and maintaining Linux
  operating systems
• CDIA - the industry standard for validating
  document imaging and management skills

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Certifications

• CTT - The cross-industry credential recognizing
  excellence in technical instruction
• e-Biz - Designed for both technical and
  non-technical individuals who work in an
  e-Business environment and possess at least 12
  months of core e-business experience
• IT Project - Validates knowledge and abilities
  as an IT project manager

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Certification

• HTI - Leading vendor-neutral certification for
  professionals servicing the automated home
  industry
• Security - Tests for security knowledge mastery
  of an individual with two years on-the-job
  networking experience, with emphasis on security

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Costs
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Updates

• Exams are reviewed on an annual basis and are
  revised or updated as needed

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Innovative Applications

• New Jersey Department of Education uses A as
  measurement for Exemplary Program Award
• Pennsylvania Department of Education allows
  CompTIA certifications to be used in the student
  occupational competency testing program
• Texas State Legislature uses CompTIA
  certifications as performance measure for
  community colleges
• Virginia Department of Career Technical
  Education approved CompTIAs A, Network and
  iNet certifications in its list of approved
  certifications for the Career and Technical
  Education Seal and the Advanced Mathematics and
  Technology Seal

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Certification Recognition and Adoption

• Government Agencies
• U.S. State Department require
• Federal Aviation Administration require
• Department of Veterans Affairs reimburse
• Colleges
• Utah State University
• IVY Tech State Colleges
• Laramie County Community Colleges
• Joliet Junior College
• Ogden-Weber Applied Technology College

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Employer Acceptance

• Require CompTIA Certification
• Best Buy
• CDW Computer Centers
• Comark
• Compaq
• CompuCOM
• Hewlett Packard
• IBM
• Radio Shack
• Sears

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Measuring the Value of IT Training and CompTIA
Certification

• Return on Investment Study
• Released October of 2003
• Study done by Lotler Marketing Group
• 274 IT Managers
• Conclusions
• CompTIA certification plays a vital role in
  hiring, promotion and compensation
• CompTIA certification helps to assess and
  validate an employees skill set
• Having CompTIA-certified employees improves
  relationships with business partners and clients
• CompTIA-certified IT professionals are better
  able than non-certified employees to handle new
  and difficult circumstances and technology

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Education to Careers(E2C) Program

• Providing the industry and our members with the
  information, tools and resources necessary to be
  successful in the recruitment, training,
  certification and retention of IT workers
  worldwide

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Education to Careers(E2C) Program

• Members
• Academic
• High schools, community/technical colleges, 4-yr
  colleges and universities
• Private non profit and public schools
• Non profit training organizations
• Ex. Goodwill Industries
• Government supported training programs/organizatio
  ns
• Ex. Job Corps

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Education to Careers(E2C) Program

• International
• Canada
• United Kingdom
• Netherlands
• South Africa
• Australia/New Zealand
• Japan

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Education to Careers(E2C) Program

• Benefits of Membership
• CompTIA general member benefits
• IT Career Awareness material
• Mentoring/Internship program materials
• A Critical Incident Analysis
• Discounted testing vouchers for students
• CompTIA IT Rewards Program - 250 cash rewards
  for students
• Tech Career Compass posting - 10/yr
• CompTIA Learning Alliance - 150/yr vs. 750/yr
• National Cristina Foundation Computer Reuse
  Program
• E2C online community
• Targeted cybercasts
• Special Promotions
• Free A, Network, iNet, Server and Linux
  vouchers for teachers to certify
• Do not sell software, hardware, or text books

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Education to Careers(E2C) Program

• CompTIA Academic and Not for Profit Membership
  fees
• High School - 150/yr
• College - 750/yr
• Not for Profit - 150/yr
• Government - 750/yr

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nitas National Information Technology
Apprenticeship System
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CompTIAs TechCareer Compass
Mapping the course for high-tech careers
http//tcc.comptia.org
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TechCareer Compass(TCC)

• A worldwide Information and Communications
  Technology (ICT) career resource that provides
  tools for attracting, training and developing
  properly skilled workers

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TechCareer Compass(TCC)

• Includes
• Job Concentrations
• Job Titles
• Job Descriptions
• Critical Work Functions
• Skill Categories
• Alternative Job Titles
• Assessment Tools
• Certifications
• Training
• Job Search Engines
• High Tech Dictionary

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TechCareer Compass(TCC)

• Job Concentrations
• Database Development and Administration
• Digital Media
• Network Devices
• Network Infrastructure
• Programming
• Technical Writing
• Web Development and Administration

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TechCareer Compass -TCC

• An FREE informational website on information
  communication technology (ICT) industry skills
  standards
• Outlines over 101 uniform job definitions
  including the ICT industry skill standards for
  careers in the industry
• Maps certifications to the skills required by the
  101 specific jobs outlined
• Maps Training Curriculum/Courseware providers
  to certifications provided

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Audiences
Industry Employers
Support Organizations
Job Placement Services
Small Businesses
Fortune 1000 Government
Counselors Parents
ICT Vendors OEM
Certifying Bodies
TCC
Unemployed Career Changers
ICT Training Providers
ICT Professionals
K-12 Schools
Colleges Universities
Learning Institutions
New Entrants
ICT Workers
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Why is TCC important?

• As a New Entrant or Existing ICT Professional
• Explore careers in the ICT industry
• Plan training and certification tracks
• Compare different jobs
• Locate learning providers
• As an Employer
• Assists with developing job descriptions
• Manage employees ICT career needs
• Develop employee ICT career plans
• Locate learning providers
• As a Career Advisor
• Assist individuals with career goals
• Assist individuals with planning training and
  certification needs
• As a Learning Providers (includes Training
  Providers, Courseware and Curriculum Developers)
• Develop training schedules
• Develop courseware and curriculum based on ICT
  skill standards
• Demonstrate real-world application
• The opportunity to advertise on the leading ICT
  career site

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Whats New to TCC?

• The ICT Skill Standards are incorporated in the
  TCC database including
• New job concentrations
• Critical work functions
• Performance indicators
• Skills
• Maps over 750 technical certifications
• A Learning Provider locator tool allows
  individuals to search by certification, method
  and language
• Web interface updated for easier navigation and
  cleaner data display
• Still to Come
• Skill Gap Analysis assessment this allows
  individuals to compare their current skill sets
  to those required by a specific job.

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New Home Page allows navigation by audience
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Job detail page
New page design organizes data by tabs and in
a collapsible format.
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Job detail Page continued
Certifications are mapped directly to skill
categories.
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Certification Page
Certifications are organized by vendors in
a collapsible format.
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Cert. Info. Training Provider Search
Can search for training by method language
and provider type
Certification description and link to vendors
Web site
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For more information and to offer your feedback

• Contact
• Tara Manzow
• TCC Product Manager
• 630-678-8329
• Tmanzow_at_comptia.org