Engineering%20the%20change%20virus

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Engineering the change virus

• By Patrick Kua

http//www.thekua.com/atwork
pkua_at_thoughtworks.com
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Change
Relationship Development
Reasons for Resisting
Influencing Styles
Planning Change
Helps
Hinders
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Reasons for resisting
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Fear of the unknown
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Perception of barriers
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Too much effort
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Cost of failure is too high
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Burnt by the system
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Accustomed to broken windows
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Concern for hidden agendas
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Not by the book
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Any other reasons?
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Introducing Change

• A (poor) example

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In an office block somewhere...
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Hi!
Im Betty
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Hi Betty!
Im Eva
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And Im glad youre here
We have so many problems
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Right
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Well, thats why Im here
To make you agile
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Make us agile?
What does she mean?
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Hmmm
Lets go meet Greg
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One of our developers
Greg, this is Betty
This is Greg
Our new expert in agile
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I see you writing some code
Hi Greg!
Do you have any tests?
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Tests?
What do I need them for?
Tests?
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What do you need them for?
You need to write tests for all of your code
What do you need them for?
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Test Driven Development is the only way you
should be writing code!
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Betty reaches over and
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(click)
delete?
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My code!
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What just happened?
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Relationship Development

• Introducing a model for

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Relationship Development
Inclusion
Openness
Control
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Change happens where?
Openness
What increases these?
Control
Inclusion
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Influencing Styles
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Persuasion
Bridging
Who uses what more?
Attraction
Assertion
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Resistance is futile
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Planning Change Exercise
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Change
Relationship Development
Reasons for Resisting
Influencing Styles
Planning Change
Helps
Hinders
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Questions
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References

• Photo Credits (under Creative Commons Licence)
• Biohazard from http//www.flickr.com/photos/szczur
  /
• Scared ghost from http//www.flickr.com/photos/scr
  47chy/
• Head in hands from http//www.flickr.com/photos/cl
  eversimon/
• Two faces from http//www.flickr.com/photos/irfan-
  fatboy/
• Sad dog from http//www.flickr.com/photos/tensafef
  rogs/
• Broken windows from http//www.flickr.com/photos/b
  eckytwinley/
• Bull reading book from http//www.flickr.com/photo
  s/whereohwhere/
• Signpost from http//www.flickr.com/photos/sp3ccyl
  ad/
• Plans from http//www.flickr.com/photos/96602242_at_N
  00/
• Borg drones from http//www.flickr.com/photos/dune
  chaser/
• Questions from http//www.flickr.com/photos/oberaz
  zi/
• Comic Credits
• http//www.designcomics.org by the ISD Group
• Influencing Model Credits
• http//www.projectworkout.com/Sponsor_Article_5_PM
  T.pdf