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Part Two: Managing Employees with a Different Behavioral Style than You

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Share your own style and needs with your employees. ... You will get a full printout of your DiSC assessment with a classic profile pattern. ... – PowerPoint PPT presentation

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Title: Part Two: Managing Employees with a Different Behavioral Style than You


1
Part Two Managing Employees with a Different
Behavioral Style than You
  • Betsy J. Webb, MS, LCSW
  • Personnel Officer
  • Human Resources
  • 994-5527
  • elizabeth.webb_at_montana.edu

2
Managing Employees with a Different Behavioral
Style than You
  • Part One overview from March 10, 2009
  • Paying more attention to the ways you are
    similar or dissimilar?
  • Try any new strategies?
  • Attempts to meet staff at their areas of
    strength?
  • Discover what drives them crazy at work?

3
Personality/Behavior Inventories
  • Meyers-Briggs Type Indicator
  • DiSC
  • Management Wheel
  • Colors
  • Four Frames of Leadership
  • Thomas Killman Conflict Scale
  • Tools to enhance understanding take what fits,
    reject what doesnt
  • Dont have to take one of these inventories to
    understand differences at work

4
DiSC
  • D Dominant
  • i Influence
  • S Steadiness
  • C Conscientiousness
  • Observable Behaviors you can change behavior

5
The Rules About Others
  • Different ¹ Wrong
  • Different Different
  • There is richness in diversity!

6
Dominant
  • Direct, fast-paced, results-oriented
  • Not always patient
  • High need for results and achievement
  • Need stretch goals
  • Need for control over their environment
  • Like being rewarded for their results
  • Like extra responsibility

7
influence
  • Talkative, positive, friendly, passionate
  • Good interpersonal skills, build relationships,
    care about people
  • Not always detail-oriented
  • Need influence over decisions, like to give input
  • Want to be involved in key discussions
  • Want opportunities to shine
  • Need flexibility in their schedules

8
Steadiness
  • Kind, steady, cooperative, systematic
  • Need time to absorb change
  • Need for acceptance and stability
  • Need time to develop systems
  • Need a sense of order in their environment
  • Need clear expectations set
  • Take time to build relationships
  • Listen to others and need to be listened to
  • Strong teamwork, cooperation

9
Conscientiousness
  • Analytical, diplomatic, cautious, can be
    self-critical
  • Need for accuracy, correctness
  • Need freedom and time to do their own analysis of
    a problem
  • Ask tough questions
  • Concerns about the project
  • Think through potential pitfalls that no one else
    considers
  • High standards for themselves and others

10
Small Group Exercise
  • Pick a dimension D, i, S, C
  • Go to that corner of the room
  • Break into groups of 4 within that dimension
  • On a piece of flip chart paper, answer these
    questions

11
Small Group Questions
  • 1. What are some adjectives that describe this
    dimension?2. What kind of environment does
    this person desire?3. This person needs others
    who4. To be more effective, this person
    needs

12
Report Back
  • D, i, S, C
  • Dont assume ask!

13
  • The big question
  • How willing are you to adjust your style?

14
Regardless of Individual Styles
  • Be clear about your expectations up front let
    people know what is important to you and what you
    expect from them. Share your own style and needs
    with your employees.

15
  • Lead by example step in to support your
    employees at every opportunity. Maintain your
    own sense of integrity at all times.

16
  • Get to know your people and what makes them tick
    understand differences and adapt your style to
    meet their needs. Provide an opportunity for
    people to operate from their strengths.

17
  • Provide honest feedback and continuous coaching
    encourage an environment where team members can
    learn from each other, including you, and you
    from them. Tell the truth.

18
  • Encourage and reward accountability provide
    reinforcement when people take the initiative.
    Admit mistakes and learn from them.
  • http//www.articlesbase.com/organizational-ar
    ticles/managing-behavioral-styles-292576.html

19
DiSC Humor
  • High D uses a microwave and eats over the sink
  • High i wants to know if everyone is OK with the
    menu
  • High S eats from the 4 basic food groups every
    day.
  • High C knows all the percentages of fat,
    protein and carbohydrates in foods.

20
For more information
  • Google DiSC you can go online and order your
    own test, DiSC Classic 2.0 profile (25-45).
  • You will get a full printout of your DiSC
    assessment with a classic profile pattern.
  • This will include information about what
    motivates you, your work habits, and other
    insights into your work behavior.
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