HealthSupport Service Centres

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HealthSupport Service Centres
Graham Jenkins
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HealthSupport Service Centres

• HSSC Parramatta (Formerly Penrith)
• Transition of the established SWAHS Business
  House
• HSSC Newcastle (Greenfield establishment)
• Firstly HNEAHS followed closely by NCAHS

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HealthSupport Service Centre Parramatta
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Transition Timetable

• Already transitioned
• Finance
• Procurement Logistics
• Payroll
• Co Management
• Procurement Logistics
• Yet to Transition
• Payroll
• SSWAHS, Justice Health

• Sydney West Business House
• SWAHS, CHW, GWAHS, GSAHS, HealthSupport,
  HealthTechnology, IMET
• SWAHS
• SWAHS, GWAHS, CHW,
• GSAHS, GWAHS, CHW
• GSAHS (December 07), Justice Health)
• Finance, Procurement Logistics, Payroll

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HealthSupport Service Centre Newcastle
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Transition Timetable

• Establishment HSSC Newcastle
• Finance
• Procurement Logistics
• Payroll
• Next to transition
• Followed by

• HNEAHS
• 1 December 2007
• 1 December 2007
• 18 September 2007
• NCAHS 5 October 2007
• NSCCAHS
• SESIAHS

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Generic Model
NSW Health Overall Policy and Strategic Direction
Service Partnership Agreement
Customer Health Services
HealthSupport
Authorise transactions
Process transactions
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End State Business Model
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End State Business Model

• To commence 1 July 2008
• Business Factors
• Interim build Oracle FMIS single instance,
  SCOA,HIMF
• Go live for HSSC Parramatta then HSSC Newcastle
• HealthSupport will administer the FMIS
• Procurement Services
• Health Item Master File (and associated
  standards)
• Requisitioning - delegation with Customer Health
  Service
• Purchase Order Processing - HealthSupport
  Purchase Orders
• Goods Receiving at delivery destination
• Logistics
• Warehousing transitioned to HealthSupport

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End State Business Model

• Financial Services
• Accounts Receivable - Sundry Debtors
• Receipting by Customer Health Service
• Accounts Payable process HSSC invoices others
• VMO Processing
• Cash Management Respective organisations
  responsibility
• Fixed Assets
• General Ledger
• General Ledger Maintenance
• FMIS Interfacing

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End State Business Model

• Financial Services (continued)
• Period End Reporting
• Budget Allocation
• Balance Sheet Reconciliations
• Taxation
• Payroll
• Rostering
• Payroll Processing

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Transitional Business Model
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Transitional Business Model

• Differences to End State Business Model
• In place from 2 October 07 to 30 June 08
• Procurement
• Item Master File No Change
• Requisitioning No Change
• Purchase Order Processing
• Purchase Orders Raised in the Customers Name not
  in the Name of HealthSupport
• Goods Receiving No Change

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Transitional Business Model

• Logistics
• Warehousing No Change
• Financial Services
• Accounts Receivable Sundry Debtors No Change
• Accounts Payable
• Invoices processed will be in the Customers Name
• Prepayment runs to the Customer for Approval
• Customer Authorises Payment to Creditors
  (Suppliers)

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Transitional Business Model

• Financial Services continued
• VMO Processing No Change
• Cash Management
• Payment to Suppliers is directly from the
  Customers Bank Account
• Fixed Assets No Change
• General Ledger No Change
• General Ledger Maintenance No Change
• FMIS Interfacing No Change

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Transitional Business Model

• Financial Services continued
• Period End Reporting No Change
• Budget Allocation No Change
• Balance Sheet Reconciliations No Change
• Taxation
• Customers will be responsible for compiling BAS
• Payroll
• Rostering No Change
• Payroll Processing No Change

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Procurement Logistics Implementation
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Health Item Master File (HIMF) Implementation

• HIMF Installed on interim State Based Build FMIS
• HSSC Parramatta and HSSC Newcastle items mapped
• Health Services required to use after transition.
• Mapping from existing Health Service catalogues
  to the State-wide HIMF will need to occur
• Health Service Items mapped to the HIMF will be
  loaded into the Health Service Oracle FMIS
  Inventory Organisations

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Health Item Master File Implementation

• Customer Health Service will ensure that all
  Warehouses are re-labelled
• Ward/unit imprest areas re-labelling
• Required
• Health Service responsibility
• Gradual change
• Non Oracle FMIS systems items remain
  responsibility of Customer Health Service.

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Principles for Inventory Transfer to HealthSupport

• HealthSupport will be taking on responsibility
  for warehouses and stock (in the end state model)
• HealthSupport Service Centres (HSSCs Newcastle
  and Parramatta) will be managing inventory
• Inventory value as agreed by the Customer Health
  Service and HealthSupport based on book value,
  excluding
• Obsolescent stock - items which have not been
  transacted for a period of six months or more
• Out of date or expired items

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Principles for Inventory Transfer to HealthSupport

• HealthSupport discontinuing over time
• Printed forms / Stationery
• Food items
• Maintenance items and spare parts
• Arrangements to be agreed prior to any changes
• HealthSupport assumes Health Services are
  conducting regular cycle counts - HealthSupport
  may undertake some stock counts prior to take on
• Warehouse rationalisation in some areas

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Shared Human Resources Payroll
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End State Shared HR Services Business Models
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End State Business Model General Principles

• Business Factors
• Transitional HRIS
• End State HRIS

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INTERIM STATE
END STATE
CURRENT STATE

HSSC Newcastle
HSSC Parramatta
ES80 servers Newcastle
Oracle HRIS

• YET TO TRANSITION
• SSWAHS
• JUSTICE HEALTH
• GSAHS
• AMBULANCE (TBD)

• YET TO TRANSITION
• NCAHS
• NSCCAHS
• SESIAHS

HSSC Parramatta AND HSSC Newcastle TO MIGRATE
TO SBB
SSWAHS Hosting Phase 1 - Managed by SSWAHS Phase
2 Managed by HealthSupport
First Implementation
DYNIX Sequel Server WSAHS

• HSSC Parramatta
• SWAHS
• CHW
• TRESILLIAN
• AMBULANCE (TBD)
• HEALTHTECHNOLOGY
• HEALTHSUPPORT
• IMET
• JUSTICE HEALTH
• GSAHS

Second Implementation

• HSSC Newcastle
• HNEAHS
• NCAHS
• NSCCAHS
• SESIAHS

Third Implementation
ROSTER APPLICATION To be determined
ROSTER APPLICATIONS ROMULUS PROACT KRONOS ROSTER
ON
ROSTER APPLICATIONS ROMULUS PROACT KRONOS
ONE STAFF
ROSTER APPLICATIONS ROMULUS PROACT KRONOS ROSTER
ON
Nov 2009
Sept 2007
May 2009
Dec 2008
Aug 2007
TIMELINE
Human Resource Information System Database
consolidation
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End State Business Model
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Corporate Systems - Indicative Schedule
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End State Business Model

• Shared HR Services Scope
• Recruitment
• Employee Services (Salary Packaging Optional)
• Payroll Services
• HRIS System Administration

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End State Business Model

• Recruitment Services
• Recruitment Planning
• Job Evaluation
• Recruitment Approvals
• Advertising
• Job Application Management
• Selection Management
• Appointments

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End State Business Model

• Employee Services (Salary Packaging Optional)

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End State Business Model

• Payroll Services
• Payroll Processing and Reporting
• Separations
• Superannuation

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HealthSupport Service Centres

• QUESTIONS