The Lecturers MIS Menu: Why Silver Service Is Off and Drive Thru

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The Lecturers MIS Menu Why Silver Service Is
Off and Drive Thrus In

• Stephen Tanner
• Head of IT Services

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Scene Setting

• Experiences of FE (with some HE)
• Delivering management information to lecturing
  staff
• Use of commercial systems with Web components

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Situation Pre 1998

• MIS as Dark Art
• Ownership Trust?
• Mix of linked disparate systems
• Only timetabling for lecturers

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Drivers for Change

• Change in management, change in culture
• Open attitude, open information
• Corporate responsibility
• Not real world
• Tribal Systems
• Home grown exposures
• Year 2000
• Technology
• Complexity
• Individuals

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Strategy

• Single integrated information source
• CIS not MIS
• Central management, local responsibility
• Openness and ownership
• Information triggers action
• Accessibility through simplicity
• ? Systems to deliver?

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Systems

• Integrate as far as possible
• Commercial partnership
• Best of breed for some
• timetabling
• HR
• All to have Web components
• Views onto same database

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The System Components
Cedar / FD eFinancials
MS Great Plains PWA HR
FD OLIB Libraries
CCM Facility Timetabling
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Information Flows
Cedar / FD eFinancials
MS Great Plains PWA HR
Payments
Staff
Student details
Events
FD OLIB Libraries
CCM Facility Timetabling
Staff, Courses
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The Web Components
eManager
Cedar / FD eFinancials
EBS Agent
MS Great Plains PWA HR
OLIB WebView
Web Timetables
FD OLIB Libraries
CCM Facility Timetabling
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The Silver service

• Information done just the way I like it
• Completely by someone else
• or
• 100 Home grown

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The Drive Thru

• Globally available
• DIY world
• Consistent menu

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The Intranet Menu

• Library catalogue search
• Timetables by Course, Location Lecturer
• Staff management inc Sickness and Absence
  recording

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EBS Agent Whats on the menu

• Student course centric info
• On line reporting
• eRegisters

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Homepage
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Course List
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Student
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Student History
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On line Reporting

• Run live
• Knows personal tastes
• Scheduled Reports via Email
• Managed Reporting Engine

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Reports Menu
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Briefcase
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Snapshot
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eRegisters

• Marking Submitting registers on location
• Via Web or Email attachment
• Classroom v typing pool input

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Issued to me
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Mark
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Attendance pattern
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AutoIssues Status
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How did we sell it?

• Enrolment time
• Desktop reporting
• Attendance monitoring

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Hot Peppers

• Empowers those who want it
• Questions those who dont
• THE position is..
• Ownership ?, manual admin ?
• Nearly all UDI dbs gone

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Cold Turkeys.

• You dont send me datasets anymore
• Not exactly 100 uptake
• Still not working in ways lecturers do
• Generation gap
• Lecturers Learning
• Not all want DIY world
• We still have phones
• IT isnt everything

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To keep the customer satisfied..

• Get the core good first
• Processes are key
• Support, handhold cajole
• Reliable I T
• Drip, drip drip
• Responsive listening

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Icing on the cake

• Automate more tasks
• End of year reports
• 3 missed classes letters / emails / SMS messages?
• eProgressions
• Funding Reports
• Configurable screen fields

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Future Dishes

• VLE (FD Learning Environment 2.2)
• eStudent Records
• Lecturer centric
• Merging of VLE Agent
• Web based MLE