CCSSO Decision Support Architecture Consortium DSAC Project Phase II LEA Focus

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CCSSODecision Support Architecture Consortium
(DSAC) ProjectPhase II LEA Focus

• Deborah Newby
• Council of Chief State School Officers
• CoSNs School Networking Conference March 2008

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Session Outline

• CCSSOs National Education Data Partnership
• Development of the DSAC Framework
• Overview of the DSAC Framework
• Access to the DSAC Framework

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CCSSOs National Education Data Partnership II

• Funded by Bill Melinda Gates Foundation
• NEDPI (2004-2007) supported the development of
  SchoolMatters.com and DSACI (SEA level)
• NEDPII (2007-2009) supports the rebranded
  SchoolMatters.comnow SchoolDataDirect. org, and
  DSACII (LEA level)

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SchoolDataDirect.org
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SchoolDataDirect.org

• Types of Data available at school, district and
  state levels
• Student Performance
• College Prep
• Enrollment
• Staffing
• NCLB
• Spending Revenue (not at school level)
• Community Demographics
• Analytics

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DSACI

• Worked with 26 states to conduct audits of their
  decision support architectures. Each state
  received a customized report on strengths and
  weaknesses in key areas.
• Partner CELT Corporation

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DSACII

• Began in early 2007 at the request of the
  Tennessee Department of Education
• Challenge How to get the process management
  work down to the district level?

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Work Completed in 2007

• Developed an online framework for use with
  education agencies in evaluating core processes
  and identifying best practices
• Worked with seven states and over 20 districts in
  refining the framework and populating the best
  practices library

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DSAC II States Completed

• Connecticut
• Indiana
• Minnesota
• Missouri
• North Carolina
• Tennessee
• Utah

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Plans for 2008

• Work on-site with four additional states
• Convene states on the use of the framework and
  the Balanced Scorecard management approach May
  13-14 at the University of Virginia
• Organize best practice review process

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DSAC Phase II Framework
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Beliefs Underlying DSAC II (contd)

• 1. Business Methodologies
• Process Management
• Process owners
• Process mapping/training
• Process measures to monitor performance
• Continuous improvement of processes
• Accountability for process performance
• Balanced Scorecard Process
• Self assessments - against known best practices -
  benchmarking
• Adopting best practices as key strategies for
  improvement
• Measures to track the effectiveness of adopted
  strategies

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Beliefs Underlying DSAC II (contd)

• 2. Education Best Practices
• Best practices for education should be
• Documented and shared
• Vetted
• Continuously updated
• Used for assessing organizational effectiveness
  and for strategic planning
• Organized by process/sub-process
• Best practice library
• Public domain
• Vetted on a national scale
• Data for each best practice to indicate level of
  quality, supporting research, etc.
• Public and private sector contributors
• Evidence of best practice

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Beliefs Underlying DSAC II (contd)

• 3. Technology
• Supporting applications for the processes
• Data warehouse and business intelligence tools to
  support the use of measures and a balanced
  scorecard
• Technology to store, communicate and share best
  practices

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Beliefs Underlying DSAC II (contd)
Education Best Practices
Goal Systemic, sustained improvement of
student achievement
Business Methodologies
Technology
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DSAC I Framework for SEAs
SEA Application Architecture
4. Conduct Data Driven Analysis Intervention
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DSAC II Framework

• Developed around twelve key categories of
  processes that together cover the work that a
  district performs. The Framework focuses on 8 of
  the 12 that most directly impact student
  achievement
• Curriculum Development and Learning Management
  (CD/LM)
• Transportation
• Parent Community Involvement
• Safe, Secure Engaging Environment
• Data Management
• Food Services
• Purchasing and Warehousing
• Information Technology
• Financial Applications
• Human Resources
• Facilities
• Leadership and Governance

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Decision Support Architecture Consortium II (DSAC
II) Using Data to Improve Student Achievement
4. Ensure Safe, Secure Engaging Environment
3. Ensure Parent Community Involvement
5. Manage Data
Key Support Processes
Key Support Processes
2. Provide Transportation
6. Provide Food Services
1. Curriculum Development and Learning Management
Deliver Instruction
7. Manage Purchasing Warehouse
11. Manage Facilities
Establish Curriculum
Administer Assessments
Do
Plan
Check
Act
8. Manage Information Technology
Provide Professional Development
Conduct Data Driven Analysis Interventions
10. Manage Human Resources
Business Processes
Business Processes
9. Manage Finances Assets
12. Provide Leadership and Governance (vision,
goals and objectives, measures, policy and
accountability)
Blue processes DSAC II focus Teal processes
Not addressed in DSAC II
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DSAC II Framework

• The framework uses two views to both convey the
  desired future state of these areas and to assess
  a districts current state
• The first view is a process-oriented view
  breaking each of the eight categories into the
  processes and sub-processes that constitute the
  work that should be done in this area
• This view allows for the discussion of best
  practices within the processes

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DSAC II Framework Technical View

• The second view is a technology-oriented view
  showing all of the types of technology than can
  be used to support each process
• This view allows for the discussion of the types
  of functionality that should be available within
  these tools to support the best practices within
  the related process

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DSAC II Framework
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DSAC II Framework Process View

• The framework begins by providing a table of
  processes and sub-processes for each of the eight
  categories. The table allows the district to
  assess for each process and sub-processes
• Whether there is a clear process owner for the
  district
• Whether the process is clearly defined and
  trained upon
• Whether the process uses best practices
• Whether there is evidence of the best practices
  being used

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DSAC II Framework Process View

• The framework begins by providing a table of
  processes and sub-processes for each of the eight
  categories. The table allows the district to
  assess for each process and sub-processes
• Whether there is a clear process owner for the
  district
• Whether the process is clearly defined and
  trained upon
• Whether the process uses best practices
• Whether there is evidence of the best practices
  being used

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DSAC II Framework Process View
Process and Sub-process Page Below is an example
of how the first category of processes can be
viewed
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DSAC II Framework Process View

• Best practices can be provided as an additional
  method to assess the processes in a more
  objective manner
• Each district can rate the best practices that
  are used in an entry screen, and this will
  populate the Best Practices column on the
  evaluation form
• Each district can review the examples that can be
  used as evidence that the best practices are
  being followed

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DSAC II Framework Process View
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DSAC II Framework Technical View
Technology Applications Page The table below is
an example of the technology view
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DSAC II Framework Technical View

• Functional specifications can be provided as a
  means to more objectively assess the functional
  health
• Each district can rate the specifications that
  their software products meet in an entry screen
  in addition to the Functional Health column on
  the evaluation form
• These functional specifications can be used by
  the districts to form the foundation of an RFP

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DSAC II Framework Technical View
Functional Requirements Page
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State/District Uses for Tool

• To assist districts in state mandated strategic
  planning and reporting process
• To be used voluntarily as a baseline assessment
  of district and/or school process health
• As a supplement to, and incorporated with, the
  states school/district improvement process
• To identify school district areas of need for
  possible state support

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State Uses for Tool (contd)

• As a tool to identify health of Data Management
  and IT categories which affect LDS accuracy
• As an initial activity for creation of a balanced
  scorecard process

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Online Tools to Support DSAC II
Five Integrated Systems
Needs Assessment
Strategic Focus and Measurement
Results
Balanced Scorecard Process Tool
Interview Tool
State InterviewTemplate Tool
ProvenPractices and Measures National Library
ProvenPractices and Measures Vetting
Process Tool
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Online Tools to Support DSAC II (contd)

• Online Interview Tool

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Balanced Scorecard
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Next Generation of Accountability Tools

• Enterprise Accountability System for Education
  (see next slide)
• Combines DSAC and Balanced Scorecard (planning)
  with Project Management and Oversight (to ensure
  execution)
• Defines and/or refines the role for data
  warehouses and decision support systems
• Expands accountability beyond NCLB to include the
  broader vision and mission of education

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How to Access the Framework

• Districts should contact state education agencies
• State education agencies should contact CCSSO
  (paigek_at_ccsso.org)
• Two options available
• Use online framework (with access to best
  practice library)
• Download code and install in agency servers

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States Currently with Access to the Framework

• Connecticut
• Delaware
• District of Columbia
• Iowa
• Indiana
• Kansas
• Missouri
• Minnesota

• North Carolina
• Ohio
• Pennsylvania
• South Carolina
• Tennessee
• Utah
• Virginia
• Wyoming

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• Questions?
• Deborahn_at_ccsso.org