UMS Information Technology Services

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UMS Information Technology Services
Ad Hoc Technology Committee MeetingOctober 15,
2007
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UMS-ITS Mission

• The mission of Information Technology Services
  is to maintain an integrated, efficient,
  sustainable and responsive program of information
  systems, technologies and services for the
  University of Maine System, K-12 Schools, Public
  Libraries and State Government.

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UMS-ITS Vision

• Provide an IT infrastructure that provides
  access to information, resources and services
  that are available at anytime, any place and on
  any device.

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UMS-ITSWho We Serve

• University of Maine System (All Campuses and
  UMS)
• K-12 Schools
• Public Libraries
• Non-Profits
• State Government
• Private Higher Education
• Research Institutions
• Municipalities

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University of Maine IT Infrastructure

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ExistingNetwork
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Existing ITVNetwork
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An Example of Campus ServicesUSMs Division of
Information and Technology (DoIT)

• 2700 University owned computers
• 5000 network connections (wired and wireless)
• 2500 telephones
• 325 networked printers
• 3 campuses and 7 remote locations (Portland and
  Augusta)
• 591 BlackBoard sites Spring 06 (44 of UMS
  sites)
• 9000 HelpDesk calls annually
• 30,000 daily e-mails (faculty, staff)
• 1000 semester data requests (internal-
  students, staff,
• faculty external IPEDS, surveys, etc.)
• 2M in computer equipment sales

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UMS-ITS Financial Summary
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UMS-ITS Organization
FTE 86 Budget
12.5
Assets 34.2
FTE 29 11
16.5 15.5
14 Budget 3.9M
2.5M
3.7M 1.7M
.7M Assets 5.9M 8.0M
11 M 9.3M
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CIO-UMS-ITS FY08 BUDGET(000s omitted)
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UMS-ITS IT Capital BudgetFY08

• MaineStreet 1.8M
• Regional Optical Network 3.0M
• Total 4.8M

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UMS-ITS Infrastructure Investments (2002-2007)

• Software 6.0M
• ERP (MaineStreet)
• Functional Productivity Software
• Document Imaging
• Event/Classroom Scheduling
• Housing
• Anti-Virus
• Fundraising Development
• Identity Management
• Campus Cards
• Address Cleansing Software
• E-Commerce
• Network Technology 5.0M
• Wireless System-Wide
• Telephony
• Network Convergence
• Regional Optical Network
• Wired Network Upgrades

Only includes ERP software acquisition of the
18.0M project budget.
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IT System-Wide InfrastructureInvestment
Requirements

• Campus Network/Wiring Modernization 18.0M
• Campus Network Convergence 9.0M
• (Voice Video Data)
• Data Center Upgrades/Modernization 5.0M
• UMS,UM and USM
• Campus Desktop/Laptops 4 yr renewal 2.0M/
  .8M
• Research Computing Renewal 2.0M
• Instructional Technology Integration 1.5M
• High Priority Software Projects 1.5M
• Security/Regulatory Compliance 3.0M
• Total 42.0M

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UMSITS Collaborative Initiatives

• Identity Management
• Student, Faculty, Staff Email
• UMPI
• UMF- Inquired
• Server Consolidation (UM)
• UMS-ITS
• Maine InfoNet
• UM
• Modem Pools Outsourced
• Recycled PCs
• UMS-ITS
• UMFK
• UMPI
• UM Alumni

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UMSITS Collaborative Initiatives(Continued)

• Regional Optical Network
• TJL
• NIH/NCRR Grant 250,000.00
• MDI BioLabs, COA, Bates, Bowdoin, Colby
• MCCS
• Network Convergence
• UMFK
• Centers Sites
• UMPI
• Maine School/Library Network
• State Library
• DOE

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MaineStreet Update
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Pre Go-Live Audit Summary

• Critical Juncture- Schedule achievable w/
  following activities
• IDP members expanded effort required (24-30 hours
  a week)
• Consultants finish set-up by October 31st
• Project Management team must set hard milestones
  and elevate them in visibility.
• Final decision made December 1st, after spending
  November testing
• Self-assessment of each campus in individual
  interviews with project staff members yesterday
  afternoon
• Audit team was high quality and assessment was
  conducted in a professional and effective manner

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Recent Accomplishments

• Master Course Catalog in Production
• September 18, 2007
• UMS E-Application in Production
• October 01, 2007
• Application Fee Processing for Fall 2008 in
  Production
• October 01, 2007
• TouchNet Credit Card Processing for Fall 2008
  Application Fees in Production
• October 01, 2007

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Recent Accomplishments (Continued)

• General Ledger Interface in Production
• October 01, 2007
• Enrollment Deposit Processing in Production
• October 01, 2007
• Initial Class Schedule for Fall 2008 in
  Production
• October 05, 2007

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Financial Aid Delay Impacts

• Qualitative
• Staff time from campuses to continue IDP
• Further delay in realizing value of student
  system
• Minimal Interface to Financier
• Quantitative (Costs)
• The risk of student revenue loss is minimized
• FY08/09 consulting, staff, etc.
• 850,000.00
• FY09/10 delay in Legacy support
• 700,000.00

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• MAINESTREET
• Sponsors Discussion

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Current/Future Outcomes

• Human Resources Management SystemTracy Bigney
• Financial Management System.Joanne
  Yestramski
• Student Administration System.Rosa
  Redonnett