Showcasing new and innovative developments in South Australian Public Libraries

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Showcasing new and innovative developments in
South Australian Public Libraries

• Presentation by Helen Walkden

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Overview

• Network initiatives
• Individual libraries

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South Australian Public Libraries

• 96 public library services in 138 sites
• Metropolitan
• Country
• Joint Use (School Community)
• PLAIN Central Services

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Network Innovations
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2003_at_your library

• Initiated by Bronwyn Halliday, Director of the
  State Library Alan Bundy,UniSA. May 2001
  representatives of the various library sectors
  joined forces to plan for a year of the library
  in 2003.
• To increase awareness and support for libraries
  by communicating clearly and strongly why
  libraries are both unique and valuable.
• To update the image of libraries and library
  staff for the 21st century, sustaining and
  strengthening their relevance

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2003_at_your library

• Central campaign featuring the ALA branding _at_
  your library
• Excellent vehicle for a wide range of mini
  campaigns
• Applicable to all libraries
• Proven success internationally
• Central campaign of themed months
• Major partnership campaigns with existing events
• Mix match programme to allow libraries to
  choose the appropriate campaigns to meet specific
  objectives, resources and target markets

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2003_at_your library

• Central campaign is responsible for the
  development of
• Branding
• Media sponsorship
• Publicity
• Promotional material
• Website
• Surveying participating libraries
• Reporting

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2003_at_your library

• Publicity
• For all campaigns, a publicity plan directed at
  mainstream media outlets will be implemented
  highlighting the particular theme or associated
  events.
• Libraries that register activities/events via the
  website will be included within associated media
  releases.
• Individual libraries are encouraged to undertake
  local publicity via community newspapers, radio
  stations, schools, membership database etc.

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2003_at_your library
The logo for each central campaign is combined
with the_at_ your library logo.
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2003_at_your library

• Embraced by public libraries
• Some of the campaigns by individual libraries
• 'Welcome to the World _at_ Your Library'(Books for
  Babies) project at Quorn in the mid north.
• Brewing Beer _at_ the City of Onkaparinga Libraries
• Doing business _at_ your library - Alexandrina
  Library Service
• Stump the Librarian
• Public libraries stand at Adelaide Show

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2003_at_your library
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2003_at_your library
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2003_at_your library
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Wide Area Network - Internet Access for Public
Libraries

• Benefits for the libraries
• Increase Core Internet Bandwidth from 2mb to 10mb
  direct to the Internet
• Increased edge Bandwidth for the total network
  (Library links to the  network) from 7mb to 23 Mb
  
• 24 x 7 access with unlimited downloads
• Standard Approach  for all Libraries enabling a
  true Virtual Private Network

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Wide Area Network Internet Access for Public
Libraries

• Any to any connectivity within the Virtual
  Private Network (VPN) allowing libraries to
  connect to each other over the network for Inter
  Library Loans access to Web Catalogues etc.
• Ability to reduce network traffic across your own
  network
• Ability to add additional services such  SMS
  services

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The BIG Book Club
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The BIG Book Club

• A unique and exciting initiative encouraging
  South Australians to read together.
• Aims to promote reading
• Establishes a forum for active literary debate
  and provide support for South Australian and
  Australian writers.
• An opportunity for those who, due to work,
  family, geographical or cultural reasons havent
  had the time or the confidence to form their own
  book club.

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The BIG Book Club

• The benefits
• increasing reading
• literature awareness
• promotes collaboration between publishers,
  retailers, media, libraries and arts
  organizations.
• Allows for individuals to start their own book
  club and enjoy The BIG Book monthly selections or
  participate in the forums and lodge reviews on
  the website. Local bookstore or public library
  can help you get started.

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The BIG Book Club

• The BIG Book Club website has a library locator
  that provides
• easy reference maps
• details of opening hours
• contact numbers
• services available at your public library.
• also a list of bookstores and newsagencies that
  will stock each months selection.
• www.bigbookclub.plain.net.au
• A discount coupon available on the first Saturday
  of each month in The Advertiser which is for 20
  off the recommended retail price on each of the
  books selected.

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libraries.sa.gov.au

• http//www.libraries.sa.gov.au/public/content/home
  .asp

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Library Innovations
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New Library Buildings

• May 2003 - the Norwood, Payneham St Peters
  Council opened their new Library at Payneham

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New Library Buildings

• January 2003 - Tea Tree Gully Library and
  Learning Centre

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New Library Buildings

• March 2003 - Moonta Community Library

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Library Buildings

• On their way
• Unley
• West Torrens

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Adelaide City Council Library and Community
Centres

• Themed branches offering specialist services and
  expertise.
• Every branch to have a different look and feel.
• Leading-edge technologies including radio
  frequency identification (RFID), music poles,
  e-books, plasma screens, wireless technology, USB
  ports, infra-red downloads, surround sound, game
  consoles

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Adelaide City Council Library and Community
Centres

• Objective is to provide unique, flexible and
  accessible centres
• Merging of Community Services, Council business,
  and Library/Information services.
• City Classroom concept to be introduced at Grote
  St site
• Food and drink allowed in all sites
• North Terrace Site opened in July with Hutt
  Street and Grote Street to open before January
  2004

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Adelaide City Council Library and Community
Centres
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Adelaide City Council Library and Community
Centres
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Adelaide City Council Library and Community
Centres
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Adelaide City Council Library and Community
Centres
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Adelaide Hills Council Library Service

• SMS Text Messaging
• Part of Adelaide Hills 'Busy People _at_ the
  Library' program which promotes online access to
  its library services.
• Time saving rather than a cost saving measure.
  Many Hills residents work in the city area and
  can pick up items on their way home.
• Currently only reservation notices sent via SMS.
  Overdue notices with fines attached are more
  complex.

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Adelaide Hills Council Library Service

• How is it done?
• Spydus Library Management System is configured to
  provide an interface to an emailsms service such
  as Telstra's OnlineSMS
• The library purchases OnlineSMS's from Telstra -
  quantity equals savings in costs
• Already configured to send email notices, the
  system then sends SMS messages through the email
  parameters onto Telstra OnlineSMS and then to the
  borrower's mobile phone number and email address

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Adelaide Hills Council Library Service

• Notices are generated as part of regular notice
  generation in overnight 'housekeeping
• To activate the service, the customer's record
  requires
• SMS typed in front of mobile phone number
• An email address
• Delivery notification method set to 'E' for
  email

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Adelaide Hills Council Library Service

• Borrowers simultaneously receive a text message
  and an email that advises title of item, pickup
  location and date 2B picked up e.g. 'Please pick
  up reservation for The Magnificent Seven from
  Stirling Library by 22/8/03'
• Customers can reply to their message which goes
  to an library nominated email account which is
  checked regularly by staff.
• Messages that 'bounce' also 'bounce' back to
  these nominated account generating a printed
  notice instead which asks for new number or email
  address
• Telstra OnlineSMS contact person - Jeanette
  McCoubrie, Account Executive - Country Wide -
  Mobile [phone]

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Adelaide Hills Council Library Service

• Adelaide Hills Mobile Library Satellite Access
• Main Factor - number of phone black spots in the
  Adelaide Hills
• Selected Capsat - multidirectional satellite dish
• Protection of Capsat - fitted on hydraulic lift
  fitted to the cab which raises and lowers
  automatically with the stairs
• Capsat dials into the Internet via a MPDS
  satellite service provided by Xantic which gives
  full internet access to customers
• Connection also takes staff through a VPN setup
  to Council and into the Library Management
  software

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Adelaide Hills Council Library Service

• Benefits
• Gives customers real time access to services
• Provides free internet access to customers
• Allows staff to complete circulation tasks at
  point of contact
• Assists with staff safety when on the road
• Cost
• MPDS is approximately 8.25 per megabit
• Capsat is leased - all up about 6,000 annually
• Access
• To the Internet - quite fast
• To LMS - takes time

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Adelaide Hills Council Library Service
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Gawler Public Library

• Gawler Poetry Competition which is now in its
  eighth year.
• Open to residents of SA, it is organised by
  Martin Johnson, poet and arts organiser with the
  Friends of the Gawler Library group. Both
  Council and the Friends award money prizes and
  certificates to winners.

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City of Onkaparinga Library Service

• Poetry Unplugged
• Spoken Word competition
• South Australian Writers Festival

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Port Adelaide/Enfield Public Library Service

• "Sundays in the library"
• activities and a speaker or presenter and promote
  the collection at the same time, eg. Feng Shui,
  massage, Tai Chi, Yoga, bonsai, etc)
• Multicultural Festival
• Provide support, resources and venues for English
  Language Conversation classes

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Burnside Public Library - Books in the Sky

• In a world first, an exciting new initiative,
  Books in the Sky (BiTS)
• Bypasses cassettes or CDs
• Creates a potentially cost-effective,easy-to-use
  digital solution to the provision of books,
  magazines and newspapers to people with sight
  impairment
• Currently trialed by clients of the Royal Society
  for the Blind SA and customers of the Burnside
  Library.

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Burnside Public Library - Books in the Sky

• Potential to revolutionise services and
  eventually replace talking books on cassette tape
  and CD.
• Two major components of the BiTS system are
• the Audio Navigator - a portable audio playback
  device
• Content Management System - a suite of
  applications and hardware,that manages the
  wireless delivery of content through broadband
  satellite.

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Burnside Public Library - Books in the Sky
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Burnside Public Library - Books in the Sky

• First significant advance in providing books,
  magazines and newspapers to sight-impaired people
  in a simple to use and potentially cost-effective
  way.
• BiTS has attracted interest from traditional
  publishing and distribution channels worldwide
  including BBC, BBC Radio 4, ABC, ABC Audio Books,
  The Fairfax Group, The Talking Newspaper
  Association (UK) and the Royal National Institute
  for the Blind (UK).

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Unley Public Library

• Installation of adaptive technology into Julia
  Farr Centre for use by residents. In
  collaboration with Julia Farr Foundation to put
  in large touch screen, track ball, adaptive
  software for use of internet etc for disabled
  residents.
• "Multiversity" program - celebrating cultural
  diversity

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Further Information

• Phone [phone]
• email walkden.helen_at_saugov.sa.gov
• Featured libraries via libraries.sa.gov.au website

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Questions?