European Office of CraftTrades and Small and Mediumsized Enterprises Same function for standardizati

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European Office of Craft/Trades and Small
and Medium-sized Enterprises Same function
for standardization issues 33 countries
12 Million SMEs 77 Member Associations 50
Million employees in the EEA 93
Micro-Companies (lt 10 persons)
fposthumus_at_yahoo.co.uk f.posthumus_at_normapme.com
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NORMAPME UEAPME activities in Europa

• Member main European Committees dealing with
  directives standards, Social Partner, eBSN
  committee for eBusiness, etc.
• Main activities in EEA
• Adaptation of CE-Marking in the SME niche markets
  in construction,
• Smarthouse initiative
• Food regulation and standardisation
• Qualification- and work methods in the new
  Europe Service directive impact on the SME
• CSR
• Get profitable eBusiness with better deployment
  in SMEs

Freek Posthumus 09-05-05
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Part 1The environment
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Economical environment Productivity gains per
manhour(moving average)
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Market environment
Big IT Suppliers Like ORACLE Microsoft
51.000 IT Software SMEs
Top 500
Big Business
Government and authorities
Mid-size enterprises 160.000 M 50-250 employees
New
emphasis
Small / Micro enterprises 19,8 Million
BT/FT/DTel IBM Sun HP Siemens
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E-Business environment
Have Computer control
Use eCommerce
E-Gov. Docs. e-Procure
See E-Gov in 2 years
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The SME problemThe real problems in
implementing eBusiness

• Lack of specialized expertise,
• Lack of resources,
• Interoperability matters greatly,
• High cost / employee,
• Underestimate the impact of new business methods,
• Resist change from their existing, successful
  business model.

Microsoft
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The solution Seven step approach

• Buy computer / use it as a calculator word
  processor
• Use Email
• Build website - copy of brochure
• Make the website interactive tailored to search
  engines e-Skills of personnel - ePayment
• Link website entry with order processing,
  accounting - use of technical design/cost tools
• Integrate sales, design/cost process tools and
  ERP
• Interaction with partners, e-invoicing with
  e-banking tools - full integration to eBusiness
  in regional network

Microsoft
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Part 2eBusiness the road to international
trade goes thru new organisation modes

• Freek Posthumus
• 9-05-05

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The road ahead Strategy for SME deployment

• Pull Hi-Know, Hi-Tech IT SMEs via common ASPs
  to Stage 7 (via Sector Associations)
• Change existing networks to virtual ones support
  the change from St. 5 up with regional network
  monitors
• Support transformation of local networks to
  integrated ones, (Blekinge, Cardiff, Lombardia to
  Eden, EMU as sector, Silk Road, etc. )
• Pull the great mass of absent Micros and lt 50
  SMEs via Awareness, Education, Campaigns to Stage
  3/4
• Do not try to push pull in one shot!
• Keep it simple!

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Part 3eBusiness the reality and solutions for
international trade

• Freek Posthumus
• 9-05-05

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Textile supply chain interruption average 4hrs
/ week double entrieslow control of each step
Govt/VAT
Stocks
Shipper
Large wholesale
Shop
Accountant
Producer
Missing links
Missing links
Catalogue I
Catalogue 2
Banks
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eBusiness needs and expected benefits

• Only full integration of all steps gives the
  savings
• in money
• in time
• in employees - more sales availability
• large companies save 10-20 average
• small companies up to 40 (Finland)
• Challenges textile/footwear/sport goods
• length of chain
• remote location of producers
• documentation
• bank systems

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ASP Organisation for textile
Government Docs / tax Banks
Big players Volvo, Nike, CA, Wholesale, Producer
s

• ASP Switchbox
• Function
• Translates
• programs
• Allows use
• sophisticated
• eDocs, eInvoices
• Barcodes RFID
• Controls logistic
• functions

SMEs retailers
Cooperative Purchase / warehousing

• Small producers
• Europe
• Far East

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Finncontainer ASP in practice eInvoice
Accounting company
Remote access
Internet
Remote work
Elisa Yritysverkko/Company Net
Authorities
Office
Finncontainers 5-people local network
EDI-services
Web pages
Bank NORDEA Switch
Webshop (ASP)
Yritystiimi/Company Team ASP
CRM
Email server
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Example of SME use in Belgium with Isabel

• Small company re-financing SME contracts
• 170 employees over 4 countries, 15000 clients in
  Belgium
• 3 years ago major problem with bad payers 25
  court cases/year
• Re-organisation with new credit follow-up system
  based on Word/Excel
• Use Isabel for instant receivables follow-up
• 30 improvement in payments.
• 1200 court cases to clean up the backlog mess
• From 4 to 3 employees in this department
• But
• Do not use the embedded accounting abilities of
  Isabel
• Solution is limited to Belgium

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eBusiness for export in SMEs

• Majority small clients do not use the eBusiness
  abilities (lack of trust, understanding and
  resources)
• Cross-border sharing information, technology and
  business arrangements based on internet requires
  much more
• Shows the need for more SME-coaching our main
  function - and a structured approach
• Secured eInvoicing is one major step
• Come and see in the eInvoice/ eProcurement
  session how we can do it !!
• Where is eDocs?

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Questions
fposthumus_at_yahoo.co.uk f.posthumus_at_normapme.com