LOST, STOLEN OR STRAYED

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LOST, STOLEN OR STRAYED

• CRM TODAY
• by
• Captain T Paddy
  Carver
• Chairman, UK CRM Advisory
  Panel
• 
  
• 
  

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TODAYS AIM

• A Personal View
• Background Current CRM Status
• Lost, Stolen or Strayed
• The Future-Walking or Running?

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Background

• When did CRM Nonsense start ?
• Whose Fault is it ?
• Incorporation into ICAO
• Incorporated in JAA Requirements

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• The Business Experience
• - Management Best-Practice- Risk ?
• The Aviation Experience
• - CRM Best Practice Risk ?
• Can we leave it to next generation to learn from
  its own experience ?
• - Now, what are the real risks ??????

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THE SAME MISTAKES
AWARE ? WORKLOAD DECISIONS
Blind Unbalanced Hasty
Systems Environment Others etc One Man Band Overloading Macho etc Jumping-in Macho -overbearing Blinkered etc----
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WHY TEACH CRM ?

• Previous good experience with new Trainees
• -Better general understanding
• -Better awareness
• Good experience of Command Training
• Aviation has been practising CRM for 100 years
• Nature of our business----min. risk!!!!!!

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OkPROVE IT !!!!!!!

• ---- You just cannot measure the Cost
  Benefits !!!!
• ---- Anyhow, no-one knows where all this is
  going !!!!

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LOST ????????????

• WHY ?
• -No time-running a business
• -Too hard to understand
• -Too expensive-cannot see benefits
• -Need to know complex Psychobable
• -Need to teach Psychobable
• -You cant grade soft performance
• - NOT THE QUICK-FIX WE WANTED !!!!

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STOLEN ???????????

• HOW ?
• Nice Little Earner !
• Change the words-sell more new !
• Could make a name for myself !
• Get rid of someone we dont like !
• Use CRM to get-back at someone !
• Use it as the basis of an argument !!

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STRAYED ??????????

• WHERE ?
• Understand part apply part !
• Bored,samey lets change it !
• CRM is all negative!
• CRM changes everyone entirely
• Pilots need psychometric tests annually

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Strayed Further???????

• WORSE STILL !!!!
• Dont trust CRM teacher/examiners
• Tick-in-the-Box to please JAA/CAA
• CRM is no blame- not accountable
• CRM is a Fix-all, a Panacea
• Pursuit of Obsessions emphasis??

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FUTURE ?

• Sort-out the PRESENT !!!!
• Why?
• - because some have accomplished much are
  bored
• - because some have not yet started
  meaningfully

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FUTURE ?

• Sort-out the PRESENT !!!!
• For the accomplished bored
• remind them of the big picture
• Need for integrated crew CRM training
• Need for operational feedback
• Need for accountable audit
• NEED FOR A ROUNDED SAFETY
• SYSTEM

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FUTURE ?

• Sort-out the PRESENT !!!!
• For the Reluctant Uncertain
• remind them also of the big picture
• Need for integrated crew CRM training
• and eventually develop
• operational feedback
• accountable audit
• A ROUNDED SAFETY SYSTEM

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THE BIG PICTURE

• 20 th Century Fox---21st---22nd ????
• Is any one of these the Big Picture ?
• -Technical training
• -CRM training
• -Audit and Targetted Training

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Who are FRONT LINE ?

• Management ?
• (audit, commercial ops planning,
• training planning, etc)
• Crews ?
• (technical CRM flight ops ability)

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CONCLUSION

• Eucationalists, Theorists,
• ICAO/JAA
• Beware !!!!!!!!!!!!!!
• Education is all about EMPHASIS
• Incorrect emphasis Destroys rounded education
  training

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CONCLUSION

• Eucationalists, Theorists,
• ICAO/JAA
• Beware !!!!!!!!!!!!!!
• When we train the HQ Staff
• the
• Front Line STILL Needs Training

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And finally-------

• Remember the Big Picture
• When we look to the future,
• - remember the present still exists
• There are NO shortcuts
• - beware of inadvertent suggestion