Welcome To Our Intranet!

1
Welcome To Our Intranet!
Presentation to ConneCT Management Advisory
Committee July 1999
2
Some Facts About DCF
The agency was established in 1970 under Chapter
39 of the CGSs
The 1977-98 operating budget was approximately
345 million.
The average staffing level in 1997-98 was 2,897
employees.
Statutory responsibilities include protective
services for children and youth under 18, foster
care, adoption services, prevention services,
mental health services, substance abuse services,
juvenile justice services and funding to
community service providers.
According to the recent Child Welfare League of
America report, Connecticut is one of 7 states
where child protection, childrens mental health
and juvenile justice services are vested within
one state agency
We are one of 4 states where these functions are
administered entirely at the state level (others
may be state supervised but county administered)
DCF serves children and families through 14
offices across the state and also operates 5
facilities
3
Organize with the future in mind
Organization follows objectives defining
objectives and purpose first will provide
foundation for discussions about structure
Formalize structure and process if possible
Meet on a scheduled basis and focus on
development and outcomes
If development responsibilities are to be
distributed to content managers, ensure that
training and equipment issues are addressed and
endorsed by key decision makers
Have executives/managers in charge of content
areas participate in the evolution of the site
and sign-off on whats going on the web.
4
ConneCT Management Advisory Committee
PresentationDCF Intranet Sub-Web Content
Managers
Human Resources Maria Chartier Mary Simon
Legal Div. Sue Hamilton
Revenue Louise Montemurro
IS/LINK Jay Anderson
Training Acad. Joyce Lee Mark Sosnowski
Public Information Marilyn Kmetz
Policy Elaine Helm
Regulations Josh Howroyd
Web Admin. Special Items Al Duran
Quality Mgt. Dave Brennan
OFAS Michele Snyder
HMU (Proposed New)
Special items includes the Homepageand
interactive elements such as the Telephone Search
and Resource Directory, the Town Pages, etc.
5
So, what do we put on our Intranet?
Well, for a start, what about our Policy Manual?
There are about 859 sets out there right now and
thats just at the supervisory level!
Thats about 4,589 three-ring binders and the
workers need to get the material from their
supervisors or in a common location
Keeping the manuals updated is a logistical task
itself, requiring the passage of paper and trust
that the job will get done expeditiously
Although we cant do away with the hardcopy
entirely, all workers could have a version of
the Manual and one that can be updated
immediately!
And after that, how about an up-to-date directory
of staff locations and phone numbers?
6
Things That Might HelpTo maintain enthusiastic
participation and fend off apathy and disinterest!
Get managements endorsement at the onset.
Giving them a succinct picture of who and what
will benefit wont hurt!
Organize yourselves to last. Formalize to
establish credibility and importance.
Invest time, energy and resources. Build the
capability for web authoring in your business
units.
Meet. Regular and focused deliberations. Also
take time in the beginning to give individual
attention to the novice webmasters
Inform. Keep your executive sponsors informed
and do so in a structured and consistent format.
Remember, familiarity breeds liking!
Introduce. Give some thought to how to unfold
the project. Is a pilot in order? Is there
essential feedback?